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PartSelect Number PS299695
This part works with the following brands: GE, Hotpoint & Kenmore.
Note difference between Freezer and Fresh food door.Also, did not need the Door Stop but should have ordered one water tube union (PS299116). See Freezer belowFresh Food Door1. Removed cap at top of fresh food door (Philips screw) and used socket wrench to remove two hex head screws from top of refrigerator. 2. This allowed door to be lifted off base. 3. Removed door stop, hinge shim and broken cam riser from door using socket set and nut driver. Two hex head screws.4. Replaced all three parts with new parts, re-attached using existing Hex Screws. Make sure cam riser is aligned properly to allow door to fit back on hinge. If it's slightly off, the door will not settle on hinge properly. 5. Replaced door, make sure it aligns properly before tightening Hex Screws to top of Refrigerator. Replaced cap at top.Same process for freezer door except:a. At the top of the door, I had an electrical connection due to Ice/water dispenser in the door. This connection is fairly easy to disconnect.b. There is a drain tube that runs inside the door and through the hinge assembly in the base of the door. The door can not be removed unless the tube is disconnected or cut. There was a Water Tube Union (PS299116) just beyond the bottom hinge which I was able to disassemble to free the tube. However, this took considerable force and luck and I would recommend you consider buying a new part in case it breaks or you need to cut the tube. Otherwise you will not be able to get the door off. Once the tube is disconnected, it easily slides through the hinge and the door can be removed.
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I needed to replace the door hinge, the cam riser and the door stop. The first step was to jack up the door so the hinge could be replaced. After that it was just a matter of unscrewing the 2 screws holding the hinge and the two screws holding the door stop. Reassembly was easy after the cam riser was placed on the door hinge pin and the 4 screws reattached. I did not need the door hinge shim and it has been returned for credit.
I watched video on removing door and replacing door stop and hinge assembly on food door. I first ordered door stop, then discovered I also needed to replace door hinge assy and cam. I made two separate orders to get what I needed. Seeing the video made the repair a snap. Took me all of 15 minutes to complete.
The repair was simple. I removed the screws to the door hinge at the top of the refrigerator and lifted the door off. I removed the door support attached to the base of the refrigerator and replace it with the new support held on by two screws. I put the door back on, aligned it, and replaced the screws on top. Total time: 7 minutes. Works like a charm. To all at parts select, you have a great site with easy to identify parts diagrams. Replacing the side rail to the draw took 45 seconds with two simple screws.
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