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PartSelect Number PS297995
This single door closure cam is mounted on the door, not the hinge.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Like the rest of the other statements it was easy with 2 2X4 pieces of wood to block the door up. The other suggestion about buying two of the pieces was a good idea. Once I took off both the top and bottom pieces they were both worn out and it was easy to replace them both at the same time. The door is working good again and shuts on its own.
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First, I was glad I read other posts on this repair as I would have only purchased one of the replacement cams when I needed two! I removed the top door hinge with a screw driver (cover) and small socket set for the door hinge. I then removed the door and removed the bottom hinge (socket set). The bottom hinge had a small rivit that held the bottom cam in place. I used a hack saw to cut off the rivit and replace the cam and secured it with a small machine bolt and nut. I then laid the door on its side and removed the top am from a bracket attached to the bottom of the door. I relaced the cam (second one) and reinserted the screws. I reattached the bottom hinge and then placed the door on the bottom hinge pin. I then held the door in place while inserting the top hinge pin bracket into place and retightening the top screws. I replace the cover with a screw drive which was the ahrdest part in trying to find the hole the small screw gets inserted into. DONE!
After reading the stories here, I purchased one door closing cam. After getting into the problem area, I realized I needed 2 cam, so I put the door back together and ordered another cam. If you have this problem, buy 2 cams.
The plastic door closing cams had broken after 17 years of use. It was tricky figuring out how the new cams fit as the old ones had disintegrated. Also you need 2 cams - not one. I first ordered only one. A detailed parts diagram would have helped. First unscrew the top door mount cover and then the top door mount. The fridge door then lifts up and off the lower door mount. Next is the hardest part - drilling off the old pop rivet which held the lower cam. The lower door mount had to be removed to get at the underneath of the pop rivet, and a bench vise was handy to hold it as I drilled off the old rivet. Then you need small stainless steel nut and bolt and split washer or lock nut to replace the rivet. Next unscrew the old upper cam from the underneath of the fridge door and replace. The large hole in the cam goes through the door hinge pins. The two plastic cams should interlock in a way that makes the door swing close. Anyway, now the door works fine.
Read the how to's AFTER ordering the part. 2 things....1) I wish I had read the comments first and 2) it was much easier than the comments led me to believe.Had I read the comments first, I would have known to order BOTH the upper and lower cam....though there not a problem with the operation of the door. It would just have been a tad better if I had both. I'm not wanting to have to pay shipping for an additional part when the door works satisfactorily as it is.As to the comments on how to do it....I took none of them. I (instead) removed the top hinge, and lifted to door off. I did have to have assistance to get the hole in the door aligned with the post, but that was rather easily done.Would I do it again.....in a heart beat. I feel that I've save on the repair man making a call at the house, and experience has had me charged $60-$100 for virtually the same amount of service. My cost...shipping and all was under $20.00
First i removed the lower cover below doors . Then placed a 4x4 under the door to be fixed to keep it in place. Removed screws from hinge support on unit to remove cam Removed outside screw on door and loosened other to allow other cam to be removed . Always buy two cams if one is broken the other cant be in very good shape .The door will work like new with two .
Removed the top hinge cover held by one screw. Removed the top hinge held by two screws and them lifted the door up and off the bottom hinge. Laid the door on the floor and replaced the cam piece from the kit on the bottome of the door. That required removing one screw and losening another. Removed the lower hinge (two screws) and replaced it with the new one in the kit. The lower hinge includes the other cam piece. Lifted the door onto the lower hinge and then replaced the top hinge and cover.
At first, I noticed the refrigerator door didn't close at the same level of the freezer door. I started to adjust the hinges and noticed a chewed up black 'washer' at the base of the door hinge. Ppartselect.com was awesome, in that I easily found the schematic of my fridge, and the part I needed. Ordering was a snap, and it came to the house pretty quickly.Installation, first raise the door up as high as you can, then scotch it with wood blocks (closed door). This takes the pressure off the bottom hinge you must remove. Taking the hinge off is a snap, but then the problem presented itself. The old door closing cam was riveted to the hinge. I couldn’t get the old one off! I ended up taking it to the garage and breaking out the Dremmel tool with the abrasive cutter (the one that will cut through nails. I ended up cutting off the rivet. This was a pain.I then found a small nut/bolt and put the new piece on, then put it back into place and removed the blocks. Works good as new. The toughest part by far was getting the old cam off… but there may be some easier way to get the rivet out that I’m not aware of.Good luck.
I learned from previous descriptions. Most important is there are two cams so order two. Second is that the door can be blocked from the bottom so the door doesn't have to be unloaded if you are careful. Remove the vent cover. Raise the door as high as possible while closed then block it from dropping down. I used wooden blocks. Remove the lower hinge and bracket on the bottom of the door. Put everythng back and you're back in business. A kit with both cams, spacers, and screws with diagram would have been nice to have.
Please note that I did this repair 2 times before and it was very easy, it took me longer to get the stuff out of the refrigerator door.But this time the existing upper and lower cams broke, and the lower part of the door was making contact with the screw that holds the lower cam to the lower support bracket damaging the head of the screw.Now I could not use a screw driver and I had to use a wrench and a vise grip to hold the round screw head (not easy), and then replace the screw and nut.I had to insert 2 flat washers under the lower support, to separate the door an additional 1/32 from the ref. base to accomodate the fact that the door gasket had lost its regular shape in the lower part of the door (I discover this when I dismounted the door).Then I removed the damaged cams, replace them with the new ones and now it is working ok.Manny
Thanks to the stories on PartSelect my wife and I knew what to expect. The biggest hassle was sawing off the rivet that's on the hinge on the refrigerator (my wife volunteered for that job). When we got everything back together the door worked a lot better, but still wouldn't close without a little push. In frustration and running out of time, we put the stuff back inside the refrigerator door and that did the trick! The weight was enough to allow the door to close on its own.
I used a block of wood to hold up the door. Then unbolted the lower hinge from the fridge. That is when I found out that it was fine and it was the upper half of the hinge that was broken (worn).So I unbolted the upper hinge (mounted on the bottom of door) It uses the same part. So I installed the part on the upper half of the hinge.I wish somebody would have told me that you need 2 of these for each hinge. The bottom one was in good shape, lucky for me.
There was what seemed to be a half chewed up washer under the refig. door. The door wasn't closing all the way. DING!! Something was wrong!!I looked up your schematic for the refrig door and decided what piece might have broken. It was a good guess and the part showed up a few days later.I wedged up the refrig door to take the tension off the lower bracket. Then, just took off the bracket and replaced the broken door closing cam.
Watched the video very good. Thank You
Removed the door and loosened the bottom bracket and scraped the old cam off. Mounted new cam and tightned the bracket. Replaced door and it was a total sucess.
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