14 of 18 people found this instruction helpful
Level of Difficulty: A Bit Difficult
Time to do repair: 15 - 30 mins
Customer: Henry from Daly City, CA
Freezer cooling, but freezer fan not operating consistently
My refrigerator's initial problem was as follows:
1. Freezer fan stopped circulating the cooled air. Causing food to thaw at the top of the freezer, and freeze solid at the bottom. Ice in the icemaker thawed.
2. Water dripped from the freezer door gasket when the freezer was in defrost mode & water dispenser would not dispense water.
--FIX (the easy one first..):
2. I removed the inner freezer door panel and found ice filling every void of the freezer door panel-approx 5 lbs of ice dammed in the panel. I thawed the insulation and removed the ice. Also there is a styrofoam insulating surround around the inside of the dispenser panel. The styrofoam had become saturated with water and was freezing, allowing the drinking water tube to freeze, not allowing the refrigerator to dispense water...
2. Overflowing of water from the in-door ice/water dispenser compartment reservoir (just under the grill where your glass sits, when it's dispensing water) was draining into the freezer door panel.
2. Check the reservoir more frequently to make sure water does not build up and overflow into the door.
FIX (now the trickier one..)
1. I initially thought it was the main circuit board. I replaced the board. Access is by removing the 3 hex nut screws holding door in place at the rear of the freezer. Disconnect connectors & using a needle nose pliers, squeezed the plastic catches that hold the board in place. Connect the new board (being careful not to touch the components or traces on the board) to the connectors, then snap into place using the white plastic catches.
Close everything up.
NOTE: This may, may not have contributed to the problem, but my refrigerator light went out. I replaced it with a small flouresent bulb. That bulb did not last, and became inop. Shortly afterward, the freezer started malfunctioning. I replaced the board, and the freezer was still somewhat intermittent. I replaced the bulb with an appliance 60 watt. The freezer has been perfect since...
Note: I first ordered the main circuit board, when that didn't immediately fix the problem, I ordered the above parts. I did not need the parts and am returning them. The web page is forcing me to select at least one of the parts needed for the repair, when I used neither.