Part Location Diagram of WH43X139 GE Fabric Softener Dispenser
See part 298 in the diagram
Replacing your General Electric Washer Fabric Softener Dispenser
( Grid squares measure 1x1 inch )
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Fabric Softener Dispenser WH43X139

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16 Reviews

Rated by 16 customers 

Really Easy 

Less than 15 mins 

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$ 30.72
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PartSelect Number PS272900
Manufacturer Part Number WH43X139
Manufactured by GE
Product Description

Fabric Softener Dispenser Specifications

This part is a replacement fabric softener dispenser for your washer. If your washer will not dispense fabric softener or detergent, or will not agitate, you may need to replace the dispenser. When it is working, the dispenser releases fabric softener during the wash cycle. You can find the dispenser screwed in to the top of the agitator. To replace the dispenser simply unscrew it, and replace it with a new one. This is an OEM part, and is sold individually.
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Part Videos

Replacing your General Electric Washer Fabric Softener Dispenser

Replacing your General Electric Washer Fabric Softener Dispenser
Troubleshooting
This part fixes the following symptoms:
Does not dispense fabric softener or detergent | Will not agitate
This part works with the following products:
Washer.
This part works with the following products:
General Electric, Hotpoint.
Part# WH43X139 replaces these:
AP2047302, 280378, WH43X0139, WH43X10028
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Customer Reviews
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16 Reviews
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Customer Repair Stories
 Average Repair Rating: 4.7 / 5.0, 16 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Dispenser was missing cup to hold softener.
Took old one out and put new one in.
  • BARBARA from RED BANK, NJ
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Washer would not drain / Agitator noisey
Disconnect electrical cord from outlet . Removed Front panel of cabinet , removed water from tub with my shop vac , disconnected hoses and electrical connections to pump , removed the two 3/8 bolts that secure pump to bottom of cabinet and removed the pump . Replacement of pump was exactly everything in reverse only hoses went on first. Agitator only required a small tug which exposed the 7/16 bolt that secures the agitator coupling . A simple remove and replace operation paying attention to the ribs which align to the channels inside the agitator . A small push locks it into place . Finish with replacement of front panel of cabinet.
Other Parts Used:
Drain Pump and Motor Assembly Agitator Coupling Kit Fabric Softener Dispenser
  • John from PRINCETON, MA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Pliers, Socket set
1 person found this instruction helpful.
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Washer didn't come with fabric softener dispensor
Remove cap from agitator (or old f/s dispensor ,if that was the problem) by simply lifting. Place new dispensor on the agitator, engage into the grooves on the agitator and push down til it stops. You are done! Leave it in place even if you're not using fabric softener on a particular washload.
  • Chuck from COHOES, NY
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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the washer had no fabric softener dispenser
I went on this web site and watch the video to install the dispenser and it was as easy as shown. it only took me less than one minute. I am very happy with my new dispenser.
  • Barbara from DAGSBORO, DE
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Fin Broke off the Agitator
My wife washed a washable mop head and somehow it managed to break one of the fins off the agitator. I ordered a new agitator, fabric softener dispenser, agitator coupling, and bolt. I figured since I had to replace the agitator I would replace everything. This was super simple and easy. I watched a few videos on getting the agitator off, some people said you may need to run some rope under it to get it off. Luckily mine popped right off. I grabbed both sides and gave it a good solid jerk straight up and it came right off. I used a 3/8 drive socket wrench and a 7/16 socket to remove the bolt from the agitator coupling. I installed the new coupling with a new bolt, lined up the agitator and snapped it right on. Popped in the new fabric softener dispenser and that was it. I may have spent a total of 10 minutes counting unpacking the new parts and carting the old ones out to the trash can replacing this. If you can operate a socket wrench or a new smart phone this is really a piece of cake.
Other Parts Used:
Dual Action Agitator Agitator Coupling Screw - 1/4-20 MCH HXW 5/8 S Fabric Softener Dispenser
  • Keith from STATESVILLE, NC
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Socket set
7 of 7 people found this instruction helpful.
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The agitator broke off the agitator coupling when I attempted to wash my comforter.
I used a wrench to remove the coupling bolt. I then put the new coupling on and tighten the bolt. I then inserted the agitator over the grooves already molded on the coupling and popped in place. I then inserted the fabric softener on top of the agitator. Done! It took me around 20 minutes to complete the task. Doing the job myself saved me $100 in repair costs. Thanks for excellent customer service!
Other Parts Used:
Dual Action Agitator Agitator Coupling Kit Fabric Softener Dispenser
  • Ronald from FORT PIERCE, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench set
1 person found this instruction helpful.
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New Washer purchased, not having a Fabric Dispenser
Pulled cap off on top of the agitator, slipped on the fabric softener dispenser & Boom ! User friendly website in ordering this part along with quick delivery, thanks!:)
  • Glenn from PLANO, TX
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
1 person found this instruction helpful.
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Fabric softener broken/agitator had one clip broken, too
Was easy to remove the broken parts because they were loose already due to the broken finger in the agitator. It was good that I ordered the coupling kit because the bolt showed corrosion already. With the new parts I was able to see how they all clipped on together so I set myself to unbolted the coupling, install the new coupling, tighten it, alined the agitator to it, pushed into place and,... vuahla!!! fitted and worked like a charm.
Other Parts Used:
Agitator Coupling Kit Dual Action Agitator Fabric Softener Dispenser
  • Jesse from Ames, IA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Wrench (Adjustable)
3 of 15 people found this instruction helpful.
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softner dispenser cup was missing when received.
just popped it on the existing part! Quite simple...a 5 year old could do it if he was strong enough!
  • sandi from Clayton, NC
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
1 of 4 people found this instruction helpful.
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washer not agitating
After discovering the agitator floating in the basket and being torn apart from the spin cycle, I finally narrowed the problem down to the coupling having stripped. Removing the old coupling from the agitator itself took a pretty hefty yank and a large pliers, but after that this went pretty easily.

The bolt that holds the coupling onto the spline, as it turns out, is too short. The new part corrects this design flaw and prevents the bolt from working its way out over time. I took the liberty of applying some loctite to the threads before sliding the new coupling on--this needed a wood block and hammer to fully seat-several years worth of grime on the spindle makes for a snug fit-then installed the new bolt. Agitator snaps on top, then the cap that had been shredded when it floated around snapped in.

Hardest part was getting the failed coupling out of the agitator--design of the unit is not easy to find and thus determine which parts to pull on. Other than that, 15 minutes and this one is done.
Other Parts Used:
Agitator Coupling Kit Fabric Softener Dispenser
  • Nathaniel from Rutherfordton, NC
  • Difficulty Level:
    Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Pliers, Screw drivers, Socket set
2 of 4 people found this instruction helpful.
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Questions and Answers

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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Victor
March 17, 2023
DOES THIS FABRIC SOFTENER DISPENSER WORK WITH MY MODEL?
For model number GTW220ACK1WW
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Hello Victor, thank you for your question. We cannot confirm that it will fit. We consulted the manual, on page 13 it states: NOTE: For models GTW490 and GTW500 only. If liquid fabric softener is desired, wait until the Rinse cycle status light is lit and the final rinse fill is complete before adding the recommended amount of liquid fabric softener directly to the rinse bath. When adding liquid fabric softener, pour into deeper areas of rinse water while avoiding direct contact with fabric. Hope this helps, good luck with this repair.

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This part works with the following models:
PartSelect Number: PS272900
Manufacturer Part Number: WH43X139
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