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PartSelect Number PS271100
Appliance would take 4 straps. It is recommended to replace all 4 at the same time. They keep the tub in the center of the cabinet. Sold individually.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
I had help taking off the old parts,coupling was not easy. But I installed the new parts by my self and I'm 74 years had trouble getting the Agitator Coupling back on, But the straps were easy, Any way I'm back to washing again thanks a bunch
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The picture of how to depress the clips to remove the front was incorrect. The clips are 4" from the sides not immediately at the sides per the picture. The 4 rubber springs were only part of what was needed for the washer. The old gas dryer was still working. There are two more springs on the bottom of the tub missing not shown on diagrams, so it still sways side to side, bangs around and makes a lot of noise. After putting on the 4 rubber springs, it ran, but probably needed a new clutch also, because it wouldn't spin dry anymore. I ended up spending $2000 for new washer and dryer from Maytag, and throwing out these old machines today.
When disassembling I could not remove the 1 3/4" tub nut with in house tools and had to order the spanner wrench. Almost mandatory unless you have a socket wrench.
Removed the two hex head screws from the broken strap and replaced it with the new one. The other three straps were not broken but I also replaced them, again, one at a time. This made sense,since the machine was at least ten years old.
Check on internet on how to use a putty knife to remove the front panel (slip it into the crack between the top lid and front panel). Then you can see the straps that are broke, figure out which screws to remove to gently lift the top lid to get at the pieces holding the straps in. Pretty simple, just remember to unplug the machine before starting.
Popped off the front panel and removed two screws that help top down. Then pulled the top of the washer up and leaned back out of way.Then each strap had a screw on each end and a clip that holds straps just remove the old and replace with new and put back together.
I watched the video from the web site and the one that came with my invoice. This made it very easy to fix.I got the tools that I needed and went to town on the repair.
Removed the front cover with a screwdriver, by locating and slightly prying the metal clpis back to release the cover. Then I removed one screw (only one visible) from the strap that hold the top cover/lid down. With a little prying, I lifted the lid up out of the way, and suspended it with a cord. I removed the old dampener straps and replaced each one at a time with the new strap. It was not to hard to get to the screws (I have large arms), and it only took me nearly a half hour to complete the task. It would have been easier if I used two different size nutdrivers, but it was easy enough with an adjustable wrench. Then simply put everything back to together in reverse order of how I took it apart. The wife was impress that I fixed another thing around the house.
Removed the front panel (retainer clips), removed two screws holding the top panel and door, removed all 4 dampening straps and replaced them with the new straps, put the components back in reverse order of removal.
I had to take out the front panel to access the Tub. Afterward the work wasn't hard.
The after school director told me of the washing machine flooding. It took only a bit to find the hose that was leaking--a little longer to figure out where it went. It was the bleach line to the drum from the little bowl under the lid. It had pulled off.I noticed that three of the four tub dampening straps (little rubber bungees) were broken. PartsSelect had a good exploded view of the washer that helped me locate the correct part and order it. They were shipped quickly.Start with the machine empty of water and unplugged.The front of the washer pops off (most have a removable top but this GE did the front instead). This exposes two screws to remove in order to lift and remove the top, exposing the tub. While you lift the lid, you have to remove the bleach line from the pocket at the front of the machine. It helped to unplug the machine and remove the lid switch to make access easier. It has two screws holding the assembly to the lid. The straps are on the four corners of the tub, attached by hex-head screws. The two in the back aren't as easy to access. A stubby nutdriver would have helped for the screws that were upside down holding the straps to the frame. The straps were replaced and all the parts put back.The washer is quieter and shakes much less. It was ready for the Christmas dinner washing later in the week.
I just watchied the clip on the website during the day about how to fix it, went home that night and fixed it.
replaced them & working fine now....
after reading repair stories, decided I should take front panel off and see where leak was coming from. taking the panel off was real pain but well worth as inside was dry! so I looked again and discovered a pin hole in drain hose that only leaked when tub was full. while I had panel off I noticed tub dampening straps were broken so went ahead and ordered those parts too.
removed old dampening straps replaced with new ones a total of 4 straps, took about 10 min, works great again.very easy to do. thank you.
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