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PartSelect Number PS270563
This assembly comes with two shocks, four nuts, one leveling leg pin and instructions. These shock absorbers keep the washer from vigorous shaking during it's cycles.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Disconected power & hoses. Removed 4 screws from two tabs at rear of top. Slid top fwd & up to remove. Removed two screws from lower front panel and removed panel. Removed back cover screws and back cover. Placed sling arround tub & lifted with 2"X4" on strap placing additional wood under sling supported by edges of machine. Removed one scred and loosened mother that held spring hook in place. removed broken end and remainder of spring. hooked spring in hole in tub and raised spring upper hook on to support , re installed retainer. Went to lower side and removed plastic push bolts, by slipping a 1/2 " deep socker over front end and pulling from back with plirers.allign the holes in the new shock with the mount holes and nock them in place. remove sling from arround tub and re assemble all removed parts.
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after pulling pins and installing new shocks, the washer still made loud ,disturbing sounds during use. Did some more investigating, turns out the inner bearings on the drum are bad. Apparently a problem with this model. Probably why the original shocks broke in the first place.
Took bottom panel off and found the issue. Had to remove 2 plastic pins holding in the shock, which was a bit of a chore to get done given the space. Once removed, I popped in the new shock without incident and replaced the pins and lower panel. It took about 15 to 20mins given the struggle I had with one of the pins.
I followed instructions provided in the package of replacement shock absorbers with my own improvisation. The instructions state to use a 1/2" deep socket to release a locking tab on the nylon retaining bolt on each end of the OEM shock absorber. Use a 1/2" drive 1/2" deep socket to release the locking tab; remove the bit of the 6-way screwdriver and insert the open shank in the square 1/2" drive openning. With firm but steady pressure, push the nylon retaining bolt out. If the tub gives way to your pushing, firmly hold the retaining tab on the upper shock reataining assemby of the tub. Remove the broken shock absorber and ensure all pieces are out of the connecting points. Replace the broken shock. Insert the 2x4x12" block between the wash tub assembly and the front plate. Spread liberal amount of water soluble lubricant (KY Jelly) on the nylon retaining bolt and re-insert in corresponding holes from the rear and pushing firmly to the front. Wipe off excess lube. NOTE: The right shock absorber was not broken so I left it in place. The coin trap and drain pump must be removed to gain free access to the retaining bolts. I am assuming the replacement procedure will be similar.
removed old part by taking plastic anchors ,top&bottomw/plyers to grip. replaced part and new anchors and we're good to go.washes great and saved $$$$
actual exchange of shocks went well. Perfect fits and easy to install.
Disconnected electricity and water supply. Took back and top off washer, placer 2x4 cross top. wrapped rachet tie down around drum and over 2x4 then using rachet slowly lifted drum. Once in place, attached spring, then used a 13mm socket to hold retainer in on level-shock pin and pulled out with an plier. Replaced both level shocks.
Rplateemoved back cover plate aprox 15screwsremoved wire harnes to get acces to pins holdingshocks 4pins reinstall pins put wire harnes andback cover plate and walla my wife reward me fora job well doen
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