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PartSelect Number PS268413
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Disconected power & hoses. Removed 4 screws from two tabs at rear of top. Slid top fwd & up to remove. Removed two screws from lower front panel and removed panel. Removed back cover screws and back cover. Placed sling arround tub & lifted with 2"X4" on strap placing additional wood under sling supported by edges of machine. Removed one scred and loosened mother that held spring hook in place. removed broken end and remainder of spring. hooked spring in hole in tub and raised spring upper hook on to support , re installed retainer. Went to lower side and removed plastic push bolts, by slipping a 1/2 " deep socker over front end and pulling from back with plirers.allign the holes in the new shock with the mount holes and nock them in place. remove sling from arround tub and re assemble all removed parts.
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First disconnected power. MY dryer was stacked so I removed the dryer. Removed lower front access cover screws and removed cover. With the dryer (or washer top cover removed) you have easy access to the two support springs. Each is held in place with a retainer that requires 2 screws to be removed. Have someone lift the drum from below through the lower access cover and have the person on top remove the damaged spring. Take the new spring and glue the plastic end hook protectors in place using crazy glue (the glue provided was dried out). Slip the large end hook into the hole on the drum and then hook the smaller end onto the washer frame at the top. Replace the spring retainer and reassemble the cover or dryer. Reconnect power and all should work just fine. Note: the shock absorber at the bottom of the drum may also need replacing at this time. The originals seem to be a poor design and the new replacement versions are much more robust.
Disconnected electricity and water supply. Took back and top off washer, placer 2x4 cross top. wrapped rachet tie down around drum and over 2x4 then using rachet slowly lifted drum. Once in place, attached spring, then used a 13mm socket to hold retainer in on level-shock pin and pulled out with an plier. Replaced both level shocks.
unplug power, remove top four screws, remove spring hold down clamps two screws each side, remove broken spring. install new spring (one end is bigger then the other) bigger end on tub, use string to lift spring into place, replace top all done. (tip use a string to pull tub spring into place much faster then trying with pliers just run string through hole where spring mounts and lift into place) All done.
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