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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:1- 2 hours
ToolsPliers, Screw drivers, Socket set, Wrench(Adjustable)
CustomerBrian M. from Hereford AZ
Not draining, leaking
Unplugged unit, unscrewed screws on top of dishwasher attached to countertop, undid water supply and drain hose that goes into tee with garbage disposal. Using crescent wrench turned front leveling screws up all the way and slid/rocked dishwasher out from under the counter - I had no problem leaving back leveling screws down. Turned dishwasher over on some towels (it WILL leak some water so spread out some towels!) so it was oriented like the directions that came with pump and motor. The directions were good, although color or a picture might have been more helpful. CHECK the new pump/ motor unit CAREFULLY for any loose debris from packing etc. I had a small piece of plastic that was in the top of the motor that goes in the dishwasher bottom that rattled around after I installed everything and put it back. I was able to get to it from the drain assembly in the tub but it made a heck of a racket at first. All in all, I had a great experience. I'm glad I ordered the pump and motor even though I only thought I needed the drain solenoid because when I took the old unit out, the prop on the old impeller was almost gone. Easy to order, good customer service (I called with a question and talked to a wonderful customer service representative!), good directions and easy to do. I'd say a 4 out of 10 in terms of difficulty. Thanks PartSelect!
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:More than 2 hours
ToolsPliers, Screw drivers, Socket set, Wrench set
CustomerScott from Oklahoma City OK
Motor/pump siezed - only getting a "humming" sound
Only getting "humming" sound from dishwasher. Although water had filled the dishwasher tub, pump/motor would not operate. After some research, figured the motor had siezed and I had to replace the pump/motor assembly as mentioned on this site. The kit came in a couple days and I reserved a Sunday afternoon for the repair which I had never done before. Hardest part of repair was unhooking and removing dishwasher from under counter and then getting it back in proper place. I would suggest providing some instruction within the repair instructions showing how the dishwasher is installed or how to remove it as I had never installed one so I was not quite sure what screws etc I needed to remove on the dishwasher itself to start to remove it? I was able to find the original installation instruction for the dishwasher and found that all you had to do was remove two screws from the inside top of the dishwasher which were securing it to the bottom side of the kitchen counter and then the whole thing just slides out. Once removed, turned dishwasher over to access bottom where pump/motor is located. After determining which diagram to use with the instructions, proceeded to replace the motor/pump assembly. It came out easily after wrestling with some corroded bolts/nuts and the existing pump inlet and outlet hose clamps. Mine were old and worthless and no new ones (3-4") are supplied with the kit. Had to run to hardware store to get new hose clamps for the inlet/outlet of the pump before intalling new one. Suggest new hose clamps be provided with the kit. Only thing that was not too clear in instructions was when reconnecting power wiring harness to motor. By looking closely at the instruction diagram I was able to locate what looked to be the right power extension harness from the bag of parts and attach it to the existing power wire harness and the new motor. Suggest also that you somehow better distinguish or identify the proper way the power wire harness should be fastned to the motor? The existing power wires were both the same color and both the female and male connections for the power at the new motor were identical leaving you to guess which wire goes to which connection. After re-installing dishwasher, put about a gallon of water in bottom of unit prior to starting and then put it through a few cycles. It has been working just like new. Suggest having a helper when removing and re-installing dishwasher from under kitchen counter to assist with the power cord, water line, drain line, and help to turn the dishwasher upside down and right side up again.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerJeffery from Sparks NV
Dishwasher wouldn't drain
Once the new motor and pump kit arrived. I removed the dishwasher, turned it upside down and replaced the motor and pump with the new one per the directions. Difficulty came in feeding the electrical wire/plug back through the cabinets. Once done, turned on the dishwasher, filled the tub, then manually moved the dial to drian. The water still would not drain from the tub. I searched further for the problem. Here it is; Found the air gap tube was plugged with food. Once I removed, cleaned and reinstalled the air gap, the tub drained fast and everything works great. So, I hope you folks put this up in your troubleshooting section for others to check before buying a pump and motor kit. If you had, I would have been able to check out the air gap, clean it out first before spending $140.00 for a pump and motor kit I didn't need. Anyway, lessons learned..Jeff
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:1- 2 hours
ToolsPliers, Socket set
CustomerIra from Fort Edward NY
Dishwasher was leaking
Disconnected the electrical, water supply and drain. Pulled unit out from under counter, tipped it on its side and replaced the motor/pump unit. tipped it back on its legs put it back under the counter connected the water supply, drain and electrical. All went well. The unit performs as it should. it took about two (2) hours without rushing through it.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsNutdriver, Screw drivers
CustomerHolly from Watertown MA
Leaking
I first made a bad assumption that the leaking dishwasher was from the gasket. I replaced the gasket and it still leaked. To find the leak, I took the body off of the dishwasher and ran it to find the leak. It was from the solonoid connection. I took photos of the leaking motor unit and very easily replaced the new motor unit by matching the placement from the photos. The hardest part is tipping the dishwasher on its side and mopping up the water. It was very easy. All you need is a nut driver and a Phillips screwdriver. Even an over-domesticated, non- tool user can do it.
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3 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerRaymond from Oshkosh WI
Motor froze up on dishwasher
Removed dishwasher, took off motor, and ordered part. It was delivered in a timely fashion (3 days). Determined which directions to follow. Used screwdriver to hook up motor. Put dishwasher back into cabinet area, made sure there were no leaks before fastening the dishwasher in place. Took about 1/2 hour to complete process. Very satisfied.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
CustomerChristopher M from Thousand Palms CA
Pump motor had failed
I removed the two screw at the top holding the dishwasher to the counter top; pulled on the unit - but found it stuck on something. Of course the hot water feed and the drain hose were still connected and would not let the unit move out any further as there was no slack. If I had thought about it - I would have disconnected these from under the adjacent sink. But I ended up lying on the floor trying to disconnect them from underneath the unit. It was a bit difficult as there was very little room to move the wrench and the screwdriver. Once done, the unit came out very easily. When tipped over I disconnected the old motor and replaced with the new. It was a very different design but fitted in very easily. The hanger took a bit of working out as the diagrams are not very clear. The wires and clips went together easily. Once I had cleaned everything around the motor and the gunge that cames from years or washing dishes, it went back the way it came out. Albeit with the same difficulty with feed and drain hose. We ran the unit with no dishes for a couple of times to clear our the muck left in the pipes when the system was down. Now we have a fully functioning dishwasher again. Cost $250 for the pump and motor as opposed to the $800+ unit my wife was looking at!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set, Wrench set
CustomerPhillip from Canton GA
The pump shaft leaked
I used the pump/motor replacement kit. It was a very easy repair and the parts were a direct replacement with no modification necessary. I saved over $300.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:1- 2 hours
ToolsNutdriver, Pliers, Screw drivers
CustomerBuddy from Danville IL
Pump seal was leaking
I disconnected the power shut off water supply. I then removed the drain hoses and water supply to the old pump. I removed the ground wire and the mounting rod to the old pump. Once removed, I followed the easy illustrated diagrams and instructions that came with the replacement pump. I mounted the new pump using the supplied hardware and reconnected suply line and drain hose. I turned water supply and power back on. Ran a test cycle before reinserting under countertop. Amazingly quiet and no leaks. Repair a success.
I would use this service again if needed for additonal home appliances.
Thank you Mr. Buddy King
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
Customerkevin from longmont CO
Leak between motor and pump housing
repair kit was complete and directions were easy to follow. my model of dishwasher disnt even require any of the adapters. really only required removing a couple of clamps and replacing everything as a single unit
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers
CustomerBrett from Sound Beach NY
Pump/motor leaking at shaft
This was one of those wonderful repairs where anything went right. The part arrived overnight as ordered and even though I was abit leary of it fitting, since it was described as a replacement/new design, it fit perfectly! As mentioned in another post here, draining the water out of the unit so I could tip it over to do the replacement was the hardest part! I'm sure I saved over $100 doing it myself. Thanks PartSelect!
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Socket set
Customerjohn from nashville TN
Would not drain but washed fine
easiest way i found to do it was pull dishwashers out from under the cabnet... laided a pillow down in front of the door and turned it on the front side... the part was very easy to get to at this angle....could have done it in less then 5 minutes but took my time to double check everything to be safe....took a total of about 10 minutes..... very happy now no longer need to vacume out the old dish water left at the bottom of the dishwasher...... i think most anyone could do this very easy....
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:More than 2 hours
ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)
CustomerTHOMAS from LACONIA NH
Poor dish washing
Read directions. They were poorly drawn. Set them aside. Opened up unit on December 26th. I made careful observation of the wiring, two hoses, one metal bracket, the hose two clamps, and then proceeded. Instructions said 1 to 2 hours, to complete. Ha Ha, perhaps if you've done it before. It was actually really closer to four hours. When done, it worked perfectly. The best part, my wife said: "This was the best Christmas present ever!" That made my day! Dishes are clean again, just like new! Thank you: www.PartsSelect.com.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsScrew drivers, Wrench set
CustomerGloria from Vian, OK
Pump and motor went out.
We ordered our motor and pump assembly. When it arrived we followed the instructions that came with it. We had no problem with the instructions. We found it to be really easy. I was very happy since this happened 4 days before Thanksgiving. Thanks for the easy instructions, my husband got my dishwasher repaired in plenty of time for our Thanksgiving family get together.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:More than 2 hours
ToolsPliers, Screw drivers, Socket set, Wrench set
Customerg from el monte CA
Pump unit does not work, motor stucked
after I let the unit rest on its side to expose the bottom part, I took a picture just in case for reference; I marked all electrical connections, so it would go to right place into the new unit; removed the old pump unit by loosening the rubber clamps, for the inlet and outlet; detached the support sling for the motor unit; installed the new pump unit; it fits like a charm and it was wonderful; I had some bad experiences of replacement parts from other suppliers, on many things that I fix , that won't really fit like the original, but this one fits like a charm; I made my first test run with just water with out the detergent and after one cycle I used the necessary dishwasher detergent and it works just like brand new; Thank you, PartSelect, I will be ordering any of my part needs from you. - G.V.
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