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Level of DifficultyDifficult
Time to do repair:1- 2 hours
ToolsNutdriver, Socket set
Customerkelton from weatherford TX
One of the nuts on the ram stripped out
1)Pulled the unit out remove the top and bottom covers. 2)Disconnected the drive chain by removing the sproket from the motor. 3)Unscrewed the drive rod on the side that worked and removed the ram. 4)Reassembled and used the bin for trash while waiting for the part. 5)The nut came with clips included (this was not noted in the order but is vital) removed the stripped nut by breaking the old clips. 6)Installed the new nut, clips on the ram. 7)Installed the ram onto both drive screws. I had to hold the 'top sensor' switch up to reverse the screws to lower the ram. 8)Rinstalled the top and the appliance. 2 thru 4 dealing witht the chain, sproket and screw were fairly complicated operations.