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★★★★★
★★★★★
Rick M - June 16, 2018
Verified Purchase
Never received the order. NO RATING
Unless something is done to correct this ASAP I will not order from here again and will let others know of my experience. Last tracking information was on 5/24, this is now 6/11. I have attempted to contact customer service and, as of today, have not received a response.ONE STAR is as low as this system will let me post. Negative Stars should be added.
July 5, 2018
Hello, Thank you for leaving a review on the . Sorry it had taken us so long to get back to you. We have been a bit more popular then normal and are now able to check our reviews. Checking the order I am showing you have already contacted us to address the issue. Please let us know if there is anything else we can assist you with.
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Customer Repair Stories
Average Repair Rating: 5.0 / 5.0, 2 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Burner shorted out
Pulled burner out of socket and pushed new burner into socket. Took less than a minute.
Richard from Waynesboro, PA
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
4 of 5 peoplefound this instruction helpful.
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Part of the coil on the burner broke
This one is a really easy fix as I only had to plug the burner element into the slot. I was very pleased with the speed of the order and would order again if I need parts.
Thanks, Cheryl
Cheryl from Coldwater, MI
Difficulty Level:
Really Easy
Total Repair Time:
Less than 15 mins
0 of 1 peoplefound this instruction helpful.
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