62 of 73 people found this instruction helpful
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
CustomerAndrew from Oneonta NY
Washer stopped filling with water, spin cycle still worked
I found several references on the Internet to problems with the load sensing switch on this model. It is a Whirlpool designed Kenmore 800. The original part has been replaced with a new model so I suspect Whirlpool knew it had a dud part... This was an easy fix once I had the part. Opening up the top of the machine is the biggest puzzle if you are unfamiliar with this design. Slip a putty knife under the front edge corners of the control panel casing on top of the machine to unlock the clips that hold it in place. I was able to flip the case open and access everything I needed without any other tools. The load sensing relay has a piece of plastic tubing and two wiring harnesses that clip into the back of the switch. It is the Fabric Softener switch on the control panel. You will need to remove the knob, the plastic tube and 2 plug-in wiring harnesses and reconnect them to the new switch after installation. There is a small clip on the side of the sensor switch housing that snaps into place, I used needle nose pliers for that and rotated the old switch free of the control panel. Machine was fixed and reassembled in less than fifteen minutes.