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PartSelect Number PS2364946
This board controls the operation of the unit.
Note: This part has been updated by the manufacturer. It may differ in appearance but will function the same as the original.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
first replace the solenoid behind the front display. than replace the mother board on the back side of the fridge due to a relay being burned out on it.GE Wanted $300 + to come out and do the repair.With partsselect and a little time I cut that cost in half.Thank you,Mike
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Removed old circuit board and replaced with new
I am a single mom of two with limited funds. I had a repairman come out and find the problem and give an estimate. We were told that it was the evaporator fan motor and and the main control board. The repair would cost $400 and no guarantee. So I checked the cost of parts and it was $200 so for no guarantee I figured why not try it myself and possibly save $200. So I ordered the parts from partselect. Even though I paid the cheapest postage they arrived the next day. So from what I read and saw this would be a piece of cake. Well let me just say if the freezer section was gutted to begin with it might not have been that big of a deal. As it was getting to the top screws of the panel that covers the evaporator fan required the removal of the icemaker and all. I am not a tall woman nor am I a thin woman and fitting my body in that small freezer section was not easy. There were times that I had to have my teenagers reach a long arm in and hold a part up for me. After that I discovered that the fan I had purchased only had 4 wires. The one from my old fan had 6. I discovered that 2 of the wires went to some sort of sensor. Long story short I rigged it. I was able to remove the 2 prongs for the sensor and insert them into the empty holes on the new fan harness. It wasnt easy. I have limited tools too and I wont even get into how I did it. They did not fit the greatest so I used the electrical tape to cover the whole connection. I put the whole thing back together and debated on trying it without putting in the main board but I decided to trust the repairman this time and go for it. Getting to the main board was no big deal. But what disturbed me was the main board I held in my hands did not look exactly like the main board I was about to take out. I watched the video 3 times my how easy it looked. I then read the directions that came with it. It talked about removing a pin and cutting a wire. Well I about had a stroke worrying. I finally found the serial # on my frig and thankfully mine was not on the list. However the directions did still say something about if there wasnt a wire in pin 2 proceed to step 3. Well I had a wire in pin 2. So it was confusing. My serial # wasnt one of the models #'s given but I did have a wire in pin 2. I just took a chance and trusted the serial #'s and ignored the rest of it. I plugged the wires on the new board one at a time. Put the cover back on and prayed as I plugged it in. A soft purr began. It was running. The freezer was around 60 degrees. I put a room thermometer in to make sure it was going down. It kept going down. Around 3 hours after I finished there was a loud noise from the freezer. It had made ice something it had not done in months. I stayed awake most of the night watching and listening to it. It got down in the single digits I was afraid that maybe it would never shut off. It finally shut off as I was making the kids breakfast the next morning. Of course I was worried that it would not restart. So I opened the freezer and fanned in room air. It worked. Since then we have purchased no more dry ice or regular ice. We bought a tub of ice cream and more than one day of school lunch stuff at a time. Bottom line it works. Thanks to everyones post and to partselect for the video. I hope that I never have to do it again though.
Initial diagnosis indicated faulty cold air damper, so first action was to remove the light assembly and then the plastic housing that contains the FF fan and damper. The two hidden screws at base of housing required removal of lower decorative plastic duct that turned to be held by snap in-tabs at top and slide away fastener at bottom. The damper housing is held to the roof of the FF chamber by two screws that were taken out to remove the light assembly.When the plastic housing is pulled towards the front of the refrigerator, the multi-pin wire connector can be disconnected and the damper assembly easily removed.Installation required need of a thin plate to seat a sponge rubber seal without damage, so I used a thin metal kitchen spatula. Nothing unexpected was encountered in reversing the disassembly process.Although the new damper corrected the excessive cold situation, the temperature max-min span remained in excess of 15 degrees F, so the control panel was swapped in the small covered cavity located in the outside back of the refrigerator. A 1/4" nut driver and needle nose pliers were all the tools necessary for this operation.Together the two replacement components have solved the frozen food problem and the over night max-min FF span is now 5 degrees or less.
First my wife and i took the panel off the back, unscrewed the old mainboard, unplugged all the switches from it and prayed that the new one would work. We were without a fridge for 2 weeks beginning 2 days before Christmas!!!!! Gingerly, we put the new board in place, screwed it into the fridge, connected the switches, attached the ground wire, and held our breath as we plugged it back in. Within seconds, the familiar sound of water filling the icemaker was hear and there were cheers all around!!!
Checked the internet for reports of similar problems and concluded that it was probably the main control board. Not being particularly handy, I would never have attempted to change the board myself if I had not read the comments and instructions from people on this site. Thanks.The job was as straight forward as others have described. The only time I had a problem was pushing in the white tab to be able to pull the old board out. That was a bit of a fiddle. The only thing I found different was the grounding wire. On the original board, this wire was at the bottom of the board and hooked into a wire that ran into the refrigerator. On the new board, the wire was at the top of the board and had a metal loop on it. If I understand it correctly, with the new grounding system the wire is pushed into the space above the board. Then when the back plate is reattached the metal loop makes contact with it , thus grounding the refrigerator. I chose to run the grounding wire through the original wire into the refrigerator. That meant cutting off the metal loop, slicing in an extra piece of wire to connect the grounding wire on the board to the grounding wire into the refrigerator.I also now use a surge suppressor for the refrigerator. The “Moaning Myrtle” syndrome started after Hurricane Ike. I suspect the surge when the power was restored damaged the control board. And as so many people seem to have this “Moaning Myrtle” problem, I suspect the control board has little or no surge protection.
I had Sears comre and check it out. They wanted $188. for the part and wanted $211 to put it in. They had the part in the truck. The fridg is a GE Profile and only 2 years old. Told them to forget it. Took me literally less than 10 minutes. They did a diagnostics, cost me $77. they told me the problem. I ordered the part here. It came in 3 days and the directions included were awesome. straight forward. Nice to know there is a place to go to avoid getting the shaft from appliance giants. Thank You !The details: removed the 3 screws, took a picture of the board, didn't need it, unplugged the 6 plugs. pushed 3 clipds holding the board, unscrewed the ground, removed the board, lined up the 3 clips and snapped the new board in place, replugged the plugs and screwed in the ground. Plug the fridg in, done. Literally that easy.
I ordered the part on Sunday and had it by Tuesday. It only took a few minutes to install. Basically, I unplugged the unit and removed the cover over the motherboard with a nutdriver. The wires were easy to unplug and reinstall. There was no way to incorrectly install since they could only fit in the correct position. I reinstalled the panel pluged it back in and now the fridge is working great.
Took the three screws out of the cover, took the six plugs off of the board and removed board.
From Google to PartsSelect. Reading the forum, the consensus was that to fix the nonworking dispensers the main refrigerator motherboard had to be replaced. I ordered it which is easy to do because the diagrams show all the parts clearly. Great website. I also ordered the front trim piece because I had snapped one of the prongs holding it on. They arrived quickly. The trim just snaps on the front which takes a few seconds. The motherboard which is just a circuit board, even came with replacement instructions. It takes a few minutes to wheel the refrigerator out, then take off the back panel (3 screws), unplug all the connectors, unsnap the circuit board, snap the new one in, plug the connectors in, reattach the back panel, and wheel the refrigerator back to the wall.The water dispenser promptly froze up. To make sure that it is not the solenoid valve, unhook the water hose under the freezer door. Pressing in the water dispenser should pump water out of the hose onto the floor. It did for me. Since there is only plastic tubing after that, it has to be clogged with ice. I took a thermocouple, inserted the wire into the water dispenser outlet, it would only go in about 3 inches and displayed 31 F. I took a plastic funnel which slipped onto the end of the outlet and used a blow dryer to heat up the outlet a lot several times. Eventually the ice unfroze and it has been working ever since. I think if this happens again, I'll get a cheap aquarium aerator to pump air, for the hours it might take, through a thin tube (using wire insulation) to the frozen spot to melt the ice.While the refrigerator was away from the wall, I took off the screws holding the large bottom panel in the back off. This exposes the condenser cooling which visually needed to be cleaned off with a vacuum cleaner. After doing this, it seemed to make the refrigerator run much more efficiently.The refrigerator has been working perfectly for past month and it makes me so happy.
The refrigerator was staying in defrost too long allowing the temperature to rise to the point that part of the ice (probably some of the food too) to melt then re-freeze. I first changed out the temp sensor and thermostat because I wanted to try the cheap stuff first but that didn't fix it, I should have gone with the mainboard first as it was the most likely cause. After putting in the new mainboard in the thing has worked perfectly since. The board was extremely easy to change, take the metal cover off with a nut driver. Carefully unplug the wires from old board and remove the board. The board is mounted on some plastic standoffs that expand after passing through the board, some of these came out while i was disconnecting the wires but some were there to stay until I figured out that I needed to squeeze the top of them to release the board. After getting the old board out just put the new one on the standoffs and connect the wires. Put the cover back on and DONE! NOTES: The new board had some extra connectors that my old one did not, but the correct connectors were still in the old locations. The instructions that came with the board did talk about making some modifications to the refrigerator wiring on certain models, but that didn't apply to me. If I remember right the models requiring modification were all bottom freezer type. But even if you do have to do this the instrucions looked easy, just cut a couple of wires, no splicing or anything.
As it turned out much of the electronics is driven by 13.5 volts off the Main Control Board. The Ice Dispenser caused the problem because it over currented the depleted board power. You could hear a clicking noise from the board which was the main relay short cycling and not staying energized. While waiting for the replacement board I unpluged the condenser fan which is a DC motor and uses the Board power. In place of that fan I use a small table top fan to keep the condenser cool. As it turned out I only needed it for 3 days because Parts Select did a super quick job of delivering the new board. Thanks for the super service!!!!!! Removal of the board only required unpluging the electrical connections squezing the retaining board pins with pliers and pulling the board out, pushing on the new board and connecting the electrical plugs. If the board locks like mine did, just unplug the main board power plug, let the memory clear and replug the power plug. The unit should then start and run with no problems.
I watched the on live video. Piece of cake!
After receiving the parts from you guys, by the way, supper fast shipping, next day, installing them took no more than 10 minutes, put the cover plug it in, and fresh nice water coming out. Next day, the ice tray was full of beautiful ice cubes.So supper happy that I didn't have to buy a new refrigerator and I was able to fix it for under $300. I hope it can last now at least another 10 years.Thanks
First, we called Sears Repair and had a technician come to our home. He stated the motherboard had gone bad probably due to a power surge (we had no surge protector on the appliance). His price for repair was $465.00. We opted to go online for the part and found it for $165.00 through PartSelect.com. It was a very simple procedure of removing the old and installing the new. A few turns with the nut driver to uncover the part, a few tugs with the pliers to disconnect and voila!.. The fridge was back to cooling in no time.
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