Part Location Diagram of WB21X36771 GE INFINITE HEAT SWITCH KIT
See part 260 in the diagram
( Grid squares measure 1x1 inch )
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INFINITE HEAT SWITCH KIT WB21X36771

 Fits your JB960BY2!
★★★★★
★★★★★
15 Reviews

Rated by 20 customers 

Easy 

30 - 60 mins 

Ratings submitted by customers like you who bought this part.

$ 51.36
  In Stock
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 Fits your JB960BY2!
PartSelect Number PS16216966
Manufacturer Part Number WB21X36771
Manufactured by GE
Product Description

INFINITE HEAT SWITCH KIT Specifications

The infinite switch controls the stove top surface burner. This switch will work with most of the electrical range models with coil burner elements.
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Troubleshooting
This part fixes the following symptoms:
Element will not heat
This part works with the following products:
Range, Microwave Oven Combo, Cooktop.
This part works with the following products:
General Electric, Hotpoint, Kenmore, RCA.
Part# WB21X36771 replaces these:
301441, 301442, 301666, 301667, 301816, 301817, 301818, 301819, 301820, 304149, 305109, 305110, 305111, 305112, 306224, 306382, 306383, 307014, 307016, 315604 , 315605, 315606, 320945, 320946, 320947, 320948, 320949, 321827, 324608, 324609, 330687, 334886, 334887, 334888, 334889, 334890, 334975, 335804, 336119, 336120, 337035, 339418, 339419, 342188, 342189, 342192, 342193, 342194, 342195, 342196, 344552, 344553, 345559, 4329028, 4337957, 4342710, 4342713, 4342723, 4342724, 65938, 8004908, WB02X5212, WB21X0181, WB21X0183, WB21X0185, WB21X0186, WB21X0189, WB21X0190, WB21X0209, WB21X0210, WB21X0211, WB21X0222, WB21X0226, WB21X0227, WB21X0228, WB21X0229, WB21X0230, WB21X0233, WB21X0237, WB21X0238, WB21X0239, WB21X0240, WB21X0241, WB21X0242, WB21X0244, WB21X0245, WB21X181, WB21X183, WB21X185, WB21X186, WB21X189, WB21X190, WB21X209, WB21X210, WB21X211, WB21X222, WB21X226, WB21X227, WB21X228, WB21X229, WB21X230, WB21X233, WB21X237, WB21X238, WB21X239, WB21X240, WB21X241, WB21X242, WB21X244, WB21X245, WB21X5006, WB21X5007, WB21X5012, WB21X5013, WB21X5017, WB21X5018, WB21X5020, WB21X5022, WB21X5023, WB21X5024, WB21X5025, WB21X5026, WB21X5027, WB21X5028, WB21X5030, WB21X5091, WB21X5092, WB21X5093, WB21X5094, WB21X5113, WB21X5127, WB21X5150, WB21X5151, WB21X5154, WB21X5166, WB21X5167, WB21X5168, WB21X5169, WB21X5197, WB21X5198, WB21X5199, WB21X5200, WB21X5201, WB21X5202, WB21X5203, WB21X5204, WB21X5205, WB21X5206, WB21X5213, WB21X5214, WB21X5217, WB21X5217R, WB21X5218, WB21X5219, WB21X5225, WB21X5243, WB21X5243R, WB21X5244, WB21X5245, WB21X5246, WB21X5247, WB21X5353, WB23K5028, WB23K5030, WB23K5038, WB23M0014, WB23M0015, WB23M14, WB23M15, WB23X0084, WB23X0085, WB23X0086, WB23X0087, WB23X0088, WB23X0089, WB23X0093, WB23X0094, WB23X5092, WB23X5099, WB23X84, WB23X85, WB23X86, WB23X87, WB23X88, WB23X89, WB23X93, WB23X94, WB24X5281, WB24X5315, WB24X5333, WB24X5334, WB2X5212, WB30M0005, WB30M5, WB32X5095 Show less
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Customer Reviews
Average Rating:
★★★★★
★★★★★
15 Reviews
2.5
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Customer Repair Stories
 Average Repair Rating: 3.4 / 5.0, 20 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
Old infinite switch WB21X36771 broke...heating element stopped heating
1. Bought replacement part said to replace old switch.
2. Pulled old switch out.
3. Replacement part did not match. Would have to take entire switch panel apart to change to this part.
4. Multiple-part instructions very poor. For my switch unreadable.
5. Old part was "push to turn". New part was not.
6. Knob did not fit new switch. Old shaft was "D" shaped. New is square.
7. Gave up. Need to call repair shop.
8. Hope this helps.
  • Richard from PLANO, TX
  • Difficulty Level:
    Very Difficult
  • Total Repair Time:
    More than 2 hours
  • Tools:
    Pliers, Screw drivers
3 of 4 people found this instruction helpful.
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Electric Burner Control Broken
New one a little different ,but it was marked for wiring!
Had to install upside down because wires would not reach right side up!
Had to pull back side of knob out and turn 180 degrees and glue in knob, so knob would be right side up!
Works fine! Now all burners work again!
  • Robert from VINELAND, NJ
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
4 of 4 people found this instruction helpful.
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Right front burner out.
Ever the optimist, I'd replaced the burner on this relic of another time to no effect. That left the switch. You guys should know that when a burner element goes bad it can take out the switch. I should have put a meter on it. Wehn I looked for a replacement a few months ago there were still factory parts available, but they were $80 or so and I wasn't inclined to risk that on a 40 year old range. I offered to replace the raange for my daughter as a Christmas present but she like this old thing. It was an unusual size with a pan storage compartment on the left. I went on line and found this universal replacement for about $25 delivered. What the heck. I ordered it and it arrived within a week. I pulled the stove out, killed the breaker, pulled the knob off, used a nut driver to take ther rear panel off, two phillips screws under the knob hold the switch in. The terminals on the old switch are in a slightly different order but are clearly marked L1, L2, H1, H2 and P. The P is the power and has a smaller terminal so you can't put it on the wrong one. Just examine the old switch ( it was marked the same way) take off the L1 and put in on the L1 of the new switch and so on, make sure you use the correct knob adapter to fit your old knob and break the switch stem to the correct length. It will break easilly if you hold it with one pliers and break it with another. Screw the new switch in place with he old screws. At this point, I closed the breakers and tested it. It worked fine. I turned the breakers off again. Buttoned it up and slid the stove back into place. 20 minutes tops. Great product. Good for another forty years.
  • Larry from Prairie Village, KS
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
7 of 11 people found this instruction helpful.
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Knob/switch would not turn right front burner on at all!
Pulled range out from the wall. Unplugged cord from outlet. Removed old knob, removed two phillips screws a very top of chrome trim, removed six nut-head screws from back to reveal the switches...removed two set screws from the front at knob base. Visually checked to make sure wiring post of new switch matched the old one. There was enough slack in the wiring to remove one wire at a time and connect it to the new switch in its appropriate place. Put new switch in the panel and secured with the two set screws. Select the bushing that would take up the slack for the old knob to fit on the new switch stem. Held new stem at its base with pliers and used another pair of pliers to snap the stem at appropriate length. (The new stem could not be broken off short enough to have the knob as flush to the panel as the other knobs...this was the only negative factor in the repair) Replaced nut-head screws and phillips screws. I was especially pleased with the quick delivery of the part...even without special shipping rates I received the part in less than 18 hours from the time I ordered it online!
  • William from West Liberty, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers
3 of 7 people found this instruction helpful.
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Switch - and the connection wire to the burner
First of all I did this repair because the wire to the burner shorted out. I did the wire portion first - only then did I know I needed the switch kit. (The burner was operating while my old swithch was OFF). The first (wire replacement) repair took about 10 minutes - I followed the guidance on this web-site. The second repair (The switch) took about 20 minutes. The switch ws not the same as the original. Just be careful to mark each wire as you remove them from the old switch's posts. The posts on the switch are marked and you need to place them on the like-marked corresponding posts on the new switch. All is well, my burner is operational.
  • andrew from langdon, ND
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers
2 of 6 people found this instruction helpful.
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instructions could be better
it was hard to figure out the instructions from A switch to B switch to my switch. The first switch was no good the second one was good. prayer book didn't hurt.thank
  • WILLARD from GLOVERSVILLE, NY
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Pliers, Screw drivers
0 of 5 people found this instruction helpful.
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Swicth Stem Broken
Disconnect power. . . Remove control panel, pull wire connectors,[note location] remove old switch, install new, install wires, snip stem to length, set knob . . . Turn on power - works. [Note this is a live part even when not connected]
  • FRANK from COPAKE, NY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
8 of 12 people found this instruction helpful.
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infinite switch would not shut off at times.
First shut the power to the stove,then had to slide the stove out so I could get at the back to remove the panel screws.Once you have the back off remove the knob on the front.Under the knob is 2 phillips screws that you need to remove.Next I took the new switch and matched up the wires to the old switch.Reinstall is the reverse.Once the switch is in place you must remove the excess shaft to match the length of the old one.This is done with the use of 2 pliers,you grasp the shaft with both pliers and snap it off where you need it.The kit comes with spacers so you have got to match up the right one so the switch is solid on the shaft.This finishes the project,next turn the power back on and check that all is working ok.Job finished.
  • Ervin from Milford, DE
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers
6 of 11 people found this instruction helpful.
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The small element blew out consequently shorting out the infinite switch.
The very first thing we did was turned the circuit breaker off and unplugged the range.
My husband removed the back panel and unplugged the switch. Drew a diaghram of the color coded wires. When we received the new one he broke the extension bar off to fit the knob, plugged it in and we were back in business. It was very easy for my husband as he is a mechanic (millwright). However, if you are mechanically inclined it is an easy fix.
  • Susan from Bend, OR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers
3 of 7 people found this instruction helpful.
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Burner only worked on High and very low temperature setting.
Your "virtual repairman" was fantastic. I would have purchased the wrong part without trhe diagnostic service. It said that 53% of the time the infinite switch was the problem. In my case it was 100%. Why I put up with this problem for 6 years I will never know.

Repair job was easy but longer than the 15 minutes that it said it would take.
  • William from Duvall, WA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers
2 of 6 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

3 questions answered by our experts.
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Ray
May 11, 2022
Does this switch good for all the burners or just for the big burner?
For model number JBSO7V6WW
PartSelect logo
Hello Ray, Thank you for the question. This switch will work for all burners. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!

4 people found this helpful.

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Nels
June 24, 2022
Will my existing knob fit this switch? The existing switch has a D shaped shaft.
For model number JBP24DY2
PartSelect logo
Hello Nels, thank you for your question. Yes, this kit is compatible with the existing knob. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you.

1 person found this helpful.

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Charles
October 5, 2021
Is this part on stock
For model number 704652826w
PartSelect logo
Hi Charles, Thank you for your question. Yes, we do have this part in stock. If you would like to place an order for it, you may order it either online or by calling our customer service line and anyone will be happy to assist you. We hope this helps! If you have any questions, please let us know.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS16216966
Manufacturer Part Number: WB21X36771
Brand
Model Number
Description
Kenmore
1034327610
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1034327611
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1034327810
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1034327910
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1034327912
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1034347610
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1034347710
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1034347711
Cooktop
Kenmore
1034347810
Cooktop
Kenmore
1034347910
Cooktop
Kenmore
1034347911
Cooktop
Kenmore
1034347912
Cooktop
Kenmore
1034348210
Cooktop
Kenmore
1034348610
Cooktop
Kenmore
1034358210
Cooktop
Kenmore
1034358290
Cooktop
Kenmore
1034367610
Cooktop
Kenmore
1034367710
Cooktop
Kenmore
1034367711
Cooktop
Kenmore
1034367810
Cooktop
Kenmore
1034367910
Cooktop
Kenmore
1034367911
Cooktop
Kenmore
1034367912
Cooktop
Kenmore
1034368110
Cooktop
Kenmore
1034368190
Cooktop
Kenmore
1034368191
Cooktop
Kenmore
1034368210
Cooktop
Kenmore
1034368290
Cooktop
Kenmore
1034387510
Cooktop
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