This drain pump with pulley, also known as the washing machine drain pump assembly, is a pump with two ports. The function of this pump is to help expel water from your washing machine. The pump is activated after the spin speed has been maintained for a specific period of time and is driven by the same drive belt that also runs the transmission pulley. If your washer is not draining properly the pump could be clogged by a small object or could be broken and in need of replacing. Tools you will need for this repair include a 5/16 nut driver, a putty knife, a 3/8 socket with a ratchet, and a pair of slip joint pliers.
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Part Videos
Replacing your Norge Washer Drain Pump with Pulley
Troubleshooting
This part fixes the following symptoms:
Leaking | Will not drain | Burning smell | Will not agitate
Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
John W - April 5, 2023
Verified Purchase
Exact replacement part no problems with reinstalling
Nice quality part
★★★★★
★★★★★
Jonathan S - December 8, 2022
Verified Purchase
Overall, an easy repair
I studied this repair a while. I figured out the diagnosis with lots of google searches. Got this part. Also ordered the same part from Amz but could definitely see the difference in manufacturing between the two parts. This part was different in many ways although similar. Could tell this part was made superior, and the prices were far apart. Decided that I wanted to fix this 1x, not 2x in a few months down the road, and went with the better part. So far, repair holds tight.
★★★★★
★★★★★
Gunnar S - September 26, 2022
Verified Purchase
Easy Repair
The part was the correct one, it fit perfectly and all was completed very quickly and easily. It all worked perfectly too!
★★★★★
★★★★★
ALAN O - June 18, 2022
Verified Purchase
Maytag Washer Drain Pump Replacement
Received part in perfect condition. Part fit was exact. Once installation (easy actually) was complete, washer ran perfectly. No issues at all. Thank you PartSelect!
★★★★★
★★★★★
Ben S - January 16, 2022
Verified Purchase
Exactly what I needed
Shipped very quickly with sturdy packaging.
★★★★★
★★★★★
Richard E - October 12, 2021
Verified Purchase
saved me a new washing machine
Received this part in a very speedy time frame. Installed this pump on
the same day the pump arrived. Washed a load of clothes and the machine
is like new!
★★★★★
★★★★★
Steve S - July 21, 2021
Verified Purchase
Easy install - right parts
Everything worked out fine once the parts got here. Fed Ex shipped it all around our address before FINALLy delivering it. PartSelect was great though.
★★★★★
★★★★★
Joseph Z - December 19, 2020
Verified Purchase
Great part and great website!
Part worked fine....just as the web site said it would plus with u tube on how to do the fix it made it easier for this CPA to do this fix. Bravo and what a wonderful company to do business with!
★★★★★
★★★★★
Larry R - December 11, 2020
Verified Purchase
easy fix
as advertised, part came on time, easy install with the video
★★★★★
★★★★★
Kevin R - September 2, 2020
Verified Purchase
Great,fit perfict
Yup,fast delivery washer back up an working wife is happy
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Customer Repair Stories
Average Repair Rating: 3.7 / 5.0, 84 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
Washer was making noise during spin cycle
Hardest part was finding part that needed the needed repair. Searching the web for issues associated with the sound resulted in many links. Once the sound was found, I went to the video to see how to remove the Water Pump so I could examine it to confirm that was the correct piece. It took about 15 minutes to remove the part. Since I h
... Read moread to remove the belt to get it out, I realize that the belt needed replacement as well. So both parts were ordered. Replacing the parts also took about 15 minutes. Relatively easy repair. Be aware that the video on the part select video shows the water pump in a different location than the Maytag washer. To get to the Maytaq water pump, there is a panel in the back that had to be opened to access the water pump.
Took off belt and ran motor. No noise. Then took off drain pump and spun it by hand and felt rubbing on one spot. I figured the bearings were going bad, so I ordered the parts and replaced them.
I had to raise the top of the washer and take off the front pannel. It was not too hard to replace the pump except that it was in the back corner and it was hard to reach the bolts to remove and install the new pump.
Larry from Waukesha, WI
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
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Grinding sound when unit was running and eventually locked up
Had to change the drain pump, the bearing was shot and was the reason for the noise and the eventual stopping/belt breakage....Watch the video on this site for the drain pump procedure it's very helpful....The drain pump swap-out was very easy...Two hose clamps and three small bolts and it was done in no time..I changed out the snubber ri
... Read moreng while I was in there... I used vise-grips to grab the the springs for removal/installation and lifted whe whole drum out....Just as others on here have suggested just loosen the retainer screws holding the old snubber ring just enough to slip it out and the new one in...It's really that easy...The toughest part is dealing with the springs and one piece of advice I can offer is to start with the hardest to reach first and save the easiest for last upon reassembly...Put it all back together and installed the new belt...DONE !!! Works like a champ !!!
Troubleshoot problem, removed front, removed drive belt, removed pump with pulley. Note, new pump did not have black plate, installed worked great.Thanks
Richard from Jacksonville, FL
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers
0 of 1 peoplefound this instruction helpful.
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Needed to replace the water pump
The Clamps for the hoses were difficult to get to, otherwise was a simple replacement job, involving clamps and screws and bolts.
Theresa from Zanesville, OH
Difficulty Level:
Difficult
Total Repair Time:
30 - 60 mins
Tools:
Pliers, Screw drivers, Wrench set
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Pulley Bearings Siezed; Pump Quit
Turned it over to my 35-year old son who removed pump and pulley assembly and the old drive belt, then simply replaced with new assembly and belt from PartSelect! Could not have been easier - from my viewpoint.
Unplug. Open the front panel (2 clips, 2 hex head metal screws), remove the two hose clamps and hoses from the pump, remove 3 hex head screws holding the pump...bingo.. in with the new pump, hoses and panel go back....put the drive belt back on...the wife is back in buisness.. Note to all husbands out there, mess up on a few loads of lau
... Read morendry (mix red with white and her unmentionables turn a hideous pink) and you never have to do laundry again !!!! Tip to all, if you have a wet-vac, attached it to the discharge hose of the washer to remove the standing water in the pump.
Right part, right price, delivered right on time Thank you Parts Select
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jim from pasadena, TX
Difficulty Level:
Really Easy
Total Repair Time:
15 - 30 mins
Tools:
Nutdriver
0 of 2 peoplefound this instruction helpful.
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drive pulley broke off from drain pump
Raised washer. Identified problem. Removed from panel, gaining access to drain pump. Removed hoses, replaced pump. NOTE: I used blue Loctite on pump mounting bolts. Reinstalled from panel, lowered washer, cleaned drum. Ran one (1) cycle with hot water and bleach ONLY.
John from Pomfret, MD
Difficulty Level:
Easy
Total Repair Time:
30 - 60 mins
Tools:
Nutdriver, Screw drivers, Socket set
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
9 questions answered by our experts.
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Sorry, we couldn't find any existing answers that matched.Try using some different or simpler keywords, or submit your new question by using the "Ask a Question" button above!
Robbin
August 1, 2017
It agitates but when it's getting ready to drain out it just quits and does absolutely nothing you can't make it spin you can't do nothing it's like the timer just shuts off but when it's agitating it sounds like gravel is in it makes a loud noise
For model number CAV2000AWW
Hi Robbin,
Thank you for your inquiry. It seems as though your problem might be your drain pump. I would check to see if there is anything clogging or broken inside of your drain pump. Whenever your drain pump is clogged the mechanism inside will cease working to try and prevent any more damage. You should also check to see that everything inside your drain pump is still intact. Sometimes when there is a piece of debris it will break apart the plastic parts on the inside.
I hope this helps!
15 people found this helpful.
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Jason
October 12, 2017
I have a grinding noise coming from the machine when the tub is turning.I know it is not the drain pump because today it started making noise in addition to the previous one.Any tips on how to identify it or do you know what it could be?
For model number MAV6200AWW
Hi Jason, Thank you for the question. This still could be the pump. If the pump has been making noise before, this is a sign it is breaking down. What could be happening is the pump is trying to drain during the incorrect cycles now. I suggest removing the front panel to gain access to the pump and try turning it using the belt.If the belt does not move freely the pump will need to be replaced.Hope this helps!
8 people found this helpful.
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Jeannine
March 26, 2020
Looking to buy drain pump with pulley, found one that looks the same but the part number says wp35 6467 but my pump number is 35 5766. Will the 35 6467 work for my Maytag washer
For model number PAV2200AWW
Hello, Thank you for your question. You will need to order Drain Pump and Pulley- PartSelect Number PS11741799. That one is the one the manufacturer states fits your model. We hope this helps.
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Angel
August 4, 2021
Hi my washer leaks water when rinsing what part would i need ?
For model number PAV2300AWW
Hello Angel, Thank you for writing. Hello, Thank you for contacting us. We have researched the model you have provided and have found the part you are looking for is Hub Seal Kit PartSelect Number PS2349020. We hope this helps.
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Carmyn
February 6, 2019
I have a Maytag that wont spin. I check the lid switch, it was good. My staff member said she smelled something hot and when it got to the spin cycle it just buzzed. I took the drain pipe and laid it down and it drained out the tub. Could it be the drain pump that is not working. I checked the drive belt and the pulleys wont even turn if i wanted to take off the belt. Thoughts?
For model number pav1000AWW
Hello Carmyn, thank you for your question. We would recommend checking the Transmission Pulley and Bearing Kit Part Number: 12002213, and Washer Brake Rotor Part Number: WP35-6714 to see if they have seized. You may also want to check the Hub and Seal Kit PartSelect Number: PS2349020 and the lower bearing kit PartSelect Number PS2003141. I hope this helps!
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Michelle
May 7, 2019
The clothes are still wet after finishing the rinse. I open to check and see that there is a lot of water stuck inside the drain pump. What is the problem?
For model number MAV4500AWW
Hello Michelle, thank you for inquiring. For this symptom you will want to replace either the Drain Pump with Pulley part PS11741799, the Drive Belt part PS11739438, or the Transmission Pulley and Bearing Kit part PS2003651. We hope this helps.
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Gary
October 21, 2021
What is the country of origin/ manufacture?
Hello Gary, Thank you for the question. Very sorry, we do not have this information listed. This would be a question for Whirlpool. We hope this helps!
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David
December 27, 2022
Does this pump replace #35-2056?
For model number PAV2300AWW
Hello David, thank you for writing. No, the number 35-2056 is a housing only. For the model PAV2300AWW, the Drain pump is PS11741799. We hope this helps.
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Joe
October 11, 2021
Does PS11741799 include belts? If not please provide appropriate part #s for Maytag MAV8000AWW.
For model number MAV8000AWW
Hello Joe, Thank you for the question. The Drain Pump with Pulley does not include the Belt. We have researched the model you have provided and have found the part you are looking for is PartSelect Number PS11739438. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
