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25 of 27 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers, Wrench set
CustomerCharles from Raleigh NC
Drain pump motor had seized as result of foreign objects
After turning off water, disconnecting power, and sucking water out of the tub and drain hose with a shop vac, I removed the front kick panel (took out two sheet metal screws). Then I removed two mounting screws from the pump assembly, and disconnected two hose clamps (inlet and outlet hoses) with a pair of pliers. Very simple, very easy. The pain in the fanny came when I tried to reattach the hoses. The hose clamps apparently require either a special tool or a technique I'm not familiar with. I finally tossed them and purchased two standard screw and band hose clamps which made the final connections a breeze. The surprise came when I found that the motor had seized because of a pair of tweezers that had somehow worked into the motor impeller. Free of tweezers and coins, the new motor works great! To quote another one of your contributors: wife happy!
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9 of 9 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerJoseph from Somers CT
Washer making noise in the spin cycle:Coin in pump
disconnected the power cord,removed two screws on lower front edge of machine, removed lower front cover. Got the wet vac ready to suck up the water in the rubber boots when I took the clamps off. Disconnect the pump wires, and two bolts that mounted the pump. wrestled off the boots, and cleaned out the junk in the bottom of the main boot, sucking up water as the boots came off. then reversed the process. Not bad at all. Makes you want to double check for coins so they don't destroy the pump impeller.
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7 of 8 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerJohn from Swansboro NC
Washer vibration and noise
Vibration/Shock: remove front cover, to remove the shocks depress the tab on the locking pins and push out. Install new shocks and pin in reverse order. Pump: Disconect power, remove front cover, slowly remove clamp from discharge side of pump and use a sponge or rag to collect water. About one pint will remain in the upper hose. Remove the upper hose after draining. Unplug the power supply to the pump and remove two screws securing the pump to the floor of the washer. Install the new pump and conect wire and hoses.
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7 of 8 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerAnita from Mission Hills KS
Washer wouldn't drain
First I turned off the breaker to the washer.
Then I removed the drain pump motor, saw that it was broken, and ordered a new one with expedited shipping. It was delivered about 36 hours later.
I should have used my wet/dry vac to suck out all of the water remaining in the drain lines. Because I didn't, nasty water dripped all over my laundry room. Lesson learned!
The part arrived at 2:20. I had to pick up my kids at school at 3pm. I wasn't sure I'd have time, but I tried anyway. I first removed the screws holding the entire pump assembly to the floor of the washer. Then I attempted to remove the clamps holding the three hoses onto the pump / motor assembly. I tried with regular pliers for about 10 minutes and finally realized I needed locking pliers. Mine are missing, but I have a stone mason doing a project at my house. I borrowed his and immediately had the clamps loosened. I slid them back onto the hoses, inserted the pump motor into each hose one by one, and reattached the clamps.
I ran a little water into the washer, checked to see that it didn't leak upon draining, then started a load and left to get my kids from school.
This was a very easy repair. The part was $75 plus about $20 for the expedited delivery. The Sears service call would have been $65 just to walk in the door PLUS whatever they would have charged me for the labor and the part. I am guessing I saved over $200.
The worst part was the gross water remaining in the drain lines. This would have been easily avoided if I'd just taken the time to get the shop vac. Learn from me and don't skip this step!!
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6 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerROBIN from BLOOMINGTON IN
Pump quit working , washer was full of water!
first took off old pump off by removing 2 screws and removed 2drain hoses under front load washer with pair of pliers then put new pump on same as removal.
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5 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsPliers, Socket set
CustomerRobert from Camby IN
Drain pump stopped working
First, I unplugged the unit, then took out the hold down screw. Next I took off both snap rings and layed towels down. Pulled off both hoses. Finally reattached in reverse order. I did not have the problem of others with the snap rings they came off easy and went back on easy.
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5 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerBruce from Alfred Station NY
Water wouldn't drain from washing machine and clicking sound when trying to run
Used a shop vac to suck all the water through the drain hose. Removed the bottom front panel held by two screws on bottom and two plastic pins at the top. Removed electric connector on front of pump. Removed two screws holding pump down. Used pliers to move spring clips back so hoses could be removed. Put hoses on new pump and squeezed clamps with pliers to pull them back over the hose connection. The connection on the left was a little bit of a pain due to space limitations. Screwed the new pump down and reconnected the electric plug. Put the bottom cover back on and screwed it into place.
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerDarrin from Cedar Rapids IA
Leaky drain pump
NO EXPERIENCE NECESSARY!! Unplug electrical. Remove lower front panel -2 screws. Locate drain pump in front right . Remove electrical wiring plug - press release clip. Remove mounting to floor - 2 screws. Remove two hose clamps - pilers. Mount in new part - 2 screws. Reattach two hose clamps - pilers * be sure hoses are fully reattached. Attached electrical wiring plug. Attach front panel - 2 screws Plug in the electrical and be proud of your accomplishment because you just saved a minimum of US$200.00. Congrats.
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4 of 6 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerSven from Durand MI
The washer would not pump the water out of the drum before the spin cycle.
First of all unplug your washer from the power supply and turn off the hot and cold water supply. I removed the front lower panel of the washing machine with a philips head screwdriver. Next I removed the plastic pins holding the right side shock obsorber. This was a little difficult because the upper pin is in a tight location and there's not much room to push the pin out. I just used the flat end of a screwdriver and slid it in place. The pins take some effort to push out, mainly because you have to hold the little tab on the pin down while you push it out. The replacement shock seems to be better constructed. I just put a little Vaseline on the new pins to help them slide through the metal sleeves on the ends of the shock. You also have to pay attention to which way the sleeves go into the shock so you don't push them out when you install the shock.
Replacing the pump was pretty easy. The pump is right there in front fastened to the bottom plate with two philips head screws. Have some towels ready, because if there's water in the drum or hoses it's coming out when you remove the hoses. Take a pair of pliers, or channel locks and open the hose clamp on the big inlet line, coming from the drum and slide it back so you can remove the hose. Then do the same for the outlet hose on the left side of the pump. It's easier to do this before you take the pump off the bottom plate. Once the hoses are off, remove the pump with a philips head screwdriver. While you have the pump out of the way, feel around inside the square reservior at the bottm of the big inlet hose to make sure there's nothing in there that might get stuck in the pump. A large bobby pin had made it's way into my pump and damaged it. It had fallen back down in that reservior, so at first I couldn't understand why the pump wasn't working, til I found it in there. Insatllation of the new pump is just reverse of disassembly. After that turn your water supply back on and plug in power. You might want to cycle the machine before you put the front cover back on to check for leaks. Good luck!
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers, Socket set, Wrench set
CustomerMark from San Diego CA
20 cents in nickels destroyed pump. Pump vibrated violently afterwards.
1. Removed bottom cover - torx driver and drill adapter. 1.5 Unplugged machine and disconnected electrical supply to old pump. 2. Removed flexible hoses with wrench. 3. Removed pump base from machine with torx driver - the hard part as small hands are needed 4. Connected new pump to machine base with torx driver - hard again. 5. Connected hoses - wrench 6. Connected electrical supply and plugged in. 7. Tested pump - very quiet again. 8. That's it! Don't pay a service guy $250 to do this. Buy the pump and do it yourself!
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers, Socket set
CustomerJen from Lebanon OH
Washing machine wouldn't drain or spin. It would run through its cycle, but only agitate.
Use a cup to take the water out of the washer. Get at least three large towels -- you're going to have to sop up the water when you disconnect the hoses.
Take the bottom panel off (2 Phillips head screws). Drain pump is on the right side.
Remove the two screws holding the pump to the metal bottom plate. Use a small socket wrench and/or a screwdriver. I had to use a screwdriver on the right screw and a socket wrench on the left screw! Place as many towels in the cavity as you can to catch the water that's going to come out when you detach the hoses.
There is an inlet hose and an outlet hose, attached with bright green clamps. Remove those with pliers. Clean up the water that drains out. The hose in the back (inlet) has a "coin catcher" area. Clean this out.
Attach the hoses to the new pump. Screw it down. Replace the bottom panel.
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3 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers
CustomerBeverly from Chiefland FL
Water would not drain from washer
The drain pump was easily acessible at the front of the washer. There were only two screws to remove. However the two clamps holding the in/out drain pipes were a bit tough to release. When installing the new part, it made it easier to attach the drain pipes first before reattaching the two screws. We were able to get one clamp on fairly easily but the other we finally gave up on and put the old fashioned screw-type clamp on. It worked fine.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsNutdriver, Pliers, Screw drivers
CustomerBrian from Forest Ranch CA
Washer wouldn't spin clothes
First thought the problem was with the spin cycle, however it soon became clear it was the pump that wasn't draining the water that kept the spin cycle from doing it's thing. After hand-wringing a large load and shopvacing out the remaining water, I ordered the new pump, got it in two days, and did a quick change out and it works perfectly. During the removal of the rubber boot that connects the tub to the pump, the one thing I did discover was a yucky buildup of years of fabric softener which I couldn't break my wife from using. But, after showing, and more importantly, letting her SMELL the fungus/mildew in the sludge, I've finally broken her of the habit! Best bang for the repair buck so far.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:30 - 60 mins
ToolsPliers, Screw drivers, Socket set
CustomerEd from Irrigon OR
Old pump was viberating so bad that the whole machine rattled
Very easy, took off the lower front cover (two screws). Pump is on the right side up front. Took the two screws out that hold it down, unclamped the clamps inlet and outlet hoses. Put a towel under and around pump to catch water befor pulling pump out. Installed the new one in revers order.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers, Screw drivers
CustomerSherry from Milton VT
Bearings in pump were lose and the washer was not pumping the water out
First I pulled the front panel on the washer off, than I unplugged the wires to the pump, took the two screws out that hold the pump, took the two hose clamps off and took it out. To replace I did the reverse.
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