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PartSelect Number PS2337860
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
I removed the screws on the inside of the door assembly, which allows the inside of the door to seperate from the outside. The escuchen (control panel) was easy to remove - the handle actuator is inside the control panel. The handle assembly was easy to take apart and re-assemble with the new handle and spring. I then inserted the control panel back into the outside door and reattached all of the screws with a power drill. This was a repair that a GE-authorized service tech told me was going to be over $540 - he claimed the control panel and door handle/actuator was a single assembly. In the end this repair cost me $14 in parts and 15 minutes of time. I complained to GE Consumer Affairs and they rebated the tech house call back to me in 5 business days.
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When I first tried to fix the handle I could not figure out where the spring went. I went back online and looked at the diagram of the dishwasher on this site and learned where it went. Once I knew where every piece went it only took me about 5 minutes to put it back in and another 5 minutes to screw the cover back on. I am a newer homeowner and want to be able to do minor fixes. This was my first one and was very happy that I was able to do it on my own.
Removed front Door panel, by removing screws from back side of door, replaced pump, door handle actuator & spring. I did not have to remove the dishwasher from the counter (built in). Repairs took all of 20 min. and dishwasher was back in service. The price I paid for all the parts from PartSelect, was less then G.E. Repair Service wanted just to come out and look at the dishwasher ($99.50 plus parts & labor). The parts that online G.E Appliance was selling were about 25% to 40% higher in price. With total cost I figured I saved about $250.00 to $325.00 by doing it myself and the help of PartSelect.
This isn't a terribly tricky repair, and the parts are cheap so it's worth a try!(I had one tricky thing which was the door actuator broke while the door was shut. So I had to get the machine out of it's space without being able to open the front of the machine. I did this by lowering the feet in the front of the machine and then I used a hammer and flat chisel to break the two metal screws I had holding the top of the machine to the top of counter top...a little tricky!)Remove screws from inside lower panel (where you put soap..the bottom) this will allow you to remove the inside of the door. But be careful as there are still wires attached so be careful to place the inside part without stressing the wires.I needed to remove the metal harness and to open the black rectangular box that holds the interlock plunger so I could remove the plunger and spring (don't lose..and remember how it goes. take pictures if necessary). Then I was able to remove the broken actuator and see how it all fits together. It rests on top of the latch with notched side facing the inside of the machine. Make sure the notch is centered around where the interlock plunger is located.Once you have the pieces fit together insert them into the door. Replace the plunger and spring and close the black rectangular box. Then replace the metal harness.Hold everything in place and put the inside of the door back into position and lock it down with the screws.You can test the door to make sure it's working but the whole mechanism is less functional when the machine isn't secured into its space. So, if you're mostly sure you've got it right, resecure the machine into its space making sure it's solid and then you should be good.Like most everyone here I was very happy to accomplish this repair without calling in the repair service!! Awesome.
took off eight philips screws on inside door panel which then exposed the broken actuator and missing spring. Replaced broken and lost parts and reset actuator in door then reinstalled inside door panel. Done and I'm happy not to have called service.Joe
Took it apart found the problem,went on line orderd the part which came right away. Had it back together in 10 minutes
opened door removed screws holding back side of door took out front panel with latch assembley found broken part and replaced it
Took the screws out of the inner panel to open it and expose the latch area. Found the door spring stuck to the insulation so we saved it. Used the part's list picture to figure out how to put the latch parts together (wish the picture was better). Reattached the inner panel. The latch works better now than when it was new....which makes us wonder.
The repair was fairly simple. I unscrewed all of the screws holding the inside door panel from the outside door panel. I then removed the old (broken) door actuator with the new one, and then screwed everything back together. I used the exploded drawing of the dishwasher from the PartSelect website which helped considerably, and also don't forget to put the spring on the actuator before you install the new one. If your door actuator broke, then you should by the spring that attaches to it, because you have about a 1% chance of finding the new one.
First I removed the 8 screws on the interior side of the door that holds the plastic inner-face to the door assembly. This allowed me to easily pry the inner face away from the outer face which exposed the latch assembly.The broken latch practically fell out making it very easy to work the new one into place.I replaced the 8 screws, closed the door until I heard it latch and then squeezed the handle and was rewarded with a very satisfying sound and feel as the door popped open without a hitch.I know a repairman would have cost me a minimum of $75 plus a hefty price for the part.
Parts were easy to find, easy to order and arrived prior to the advertised delivery date. Instructions for replacement were easy to understand and in about 10 minutes the old part was removed, and the new one installed. thanks for your prompt and efficient company.
After finally getting the door open and opening it up, the problem became apparent. Partselect helped me locate the part. it came quickly, and the repair was simple. It took me two trys to discover how the spring fit, but once I looked closely at the diagram, it was a cinch. I was a very proud dishwasher owner!
Two years ago the same problem cost us $160.00 to replace the same two parts. The latch failed in the exact same location and I'm disappointed that GE hasn't redesigned the latch to eliminate the sharp 90 degree angle at the point of failure. I purchased two sets of parts for $35.00 and replaced them with some small effort and little risk. I still have a set of parts for the next time it fails. It sure beats calling an authorized GE repairman and paying $160.00 or possibly more .
Removed inner panel, replaced failed parts, replaced panel.Thanks for your fast shipping response. Parts were ordered on Sunday night, you shipped Monday, I got them Tuesday !Outstanding.
Removed top screws to allow the ability to remove control dishwasher control unit. Remove door parts & be careful how you remove them & put back the door parts the same way.
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