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66 of 71 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJean from Richmond VA
The wheels kept falling off the right side of the bottom rack; it was extremely annoying. We basically had to lift the bottom rack to get it in and out of the dishwasher.
I removed the old wheels & studs on the right side of the bottom rack of the dishwasher, and I gleefully THREW THEM ALL OUT! HA HA!
Then I put the nice new rollers on the studs, and then I put them on the rack.
Helpful hints for others beleaguered by this design problem:
1) Be sure to get new studs - that's the part that kept causing the wheels to fall off
2) Put the rollers on the studs before putting them on the rack. (Another user on this site noted that, and it was very helpful).
3) P.S. Very prompt shipping, great service - I will definitely use this company again. And thanks to whoever dropped a cheerful Christmas candy into the box!!
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30 of 32 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
Customernathan from commerce MI
Lower rack began rusting and wheels broke off.
Pull old rack out, slip new one in!
One thing i did was order wheels and studs as i was unaware they lower rack came fully equiped with all wheels,studs, and flip up dish dividers. So if your replacing the rack no need to order the wheels! The diagram made it look as if you only et the wire rack and not all the added pieces.
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7 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerELLEN from CONCORD NC
Wheels kept falling off rack
tormented by the wheels falling off the lower rack in the dishwasher, had to lift it in and out when loading, then it would get hung up and not enter straight. a real pain in the @$%.
i was so happy to find parts select, and see that other people had the same problem. i ordered the new wheels and modified clip. shipping was really fast. took off the older ones and replaced them. when my husband came home and saw i fixed it myself, he was astonished. no more fighting the rack. smooth and better than new. thx parts select!!
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6 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerAnne from Dorchester MA
Wheels fell off dishwasher rack on bottom and melted
I read others repairs for this problem on your website and copied what they purchased. I couldn't believe how easy it was to replace them. I can't believe I lived with no wheels for about six months!
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6 of 7 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerHelga from Wayland MA
Lower rack on my dishwasher had rusted out, due to use, wear and tear, normal use
I took out the old rack and put in the new rack. Took about 20 seconds tops. But I had thought I needed to order the wheels (8 of them) and the wheel attachments (8 of those, too) separately because when you go to order the rack, it is suggested that you buy those, too. But the rack came with all the parts I needed so I ended up returning the stud rollers. Very happy with the product and the friendly service.
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6 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerClaudia from Reston VA
The wheels on the bottom rack kept coming off and I was beginning to hate my dishwasher. Also, the top rack had rusted through in areas.
Easilly took the rollers off and slipped on the new ones. Changed out the top rack. Now the dishwasher is back to new! Don't know why I put this off.
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5 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerWilliam from Ramsey NJ
Lower rack would no longer roll out. Had to lift out lower rack.
Once we ordered both the "Stud Roller" and "Roller Lower Rack" the repair was simple.
The previous studs mostly disitegrated, so their removal was not an issue. The wheels pulled off easily.
I recomend getting new studs and rollers for all of the wheels on your rack. For me, that was 8 wheels and 8 studs.
First, take the rack out and flp it upside down in a convenient working space. Next, remove all of the old wheels and studs from the rack and discard. Then, snap the new wheels on to the new studs. Next, atached the stud (with the wheel) to each of the 8 spots on the rack. Put the rack back in the dishwasher and walla!
I can't beive that I waited almost two years to make this simple repair.
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4 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJan from Hendersonville TN
The rollers on my dishwaher kept falling off and the lower rack wouldn't roll in or out.
We removed the remaining rollers, inserted the studs into the rollers and attached to the lower rack. Easy. I can't believe we put up with this for so long. We appreciate your quick service. So much easier than going shopping and waiting for the parts to come in and then having to go pick them up. Thanks for being there.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerRichard from Mahwah NJ
Several wheels on the lower rack of the dishwasher were broken
Couldn't have been easier. First, I inserted the wheel axles into the 8 wheels I bought. Then I just pushed them into place enough so that the clips on the wheel axles locked in place. The whole thing took 5 minutes. No tools necessary. Anyone can do it.
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3 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerSusan from Silver Spring MD
Wheels kept falling off the dishwasher rack
This is one of those things that after you do it, you wonder why you didn't do it sooner. Installation was a snap - literally. All I did was remove the wheels from the bottom dishwasher drawer (they didn't stay on anyway...and one had fallen off mid-wash and melted). I was able to re-use the wheels and simply snap in the new axels - which have a far superior design. I ordered a couple extra wheels to replace the one that melted and to have on hand...just in case. Delivery was incredibly fast - I received the parts the day after I placed the order. Why didn't I do it sooner?!
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerDonna from Burlington CT
Rollers/clips of lower rack kept falling off due to poor design and improper sizing of front rollers.
The repair was quite easy.
You simply take the new rollers and attach the pins to each of the rollers purchased. I gladly remove the old roller units. I placed each of the new rollers onto each pin of the lower rack unit, and snap them into place.
The rack rolls with ease now thankfully!
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerLaura from Roanoke VA
Missing wheel on bottom rack of dishwasher
Just snapped the stud roller through the center of the wheel and then attatched it to rack.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
Tools
CustomerMary from Richmond VA
The front wheels were coming off the lower dishwasher rack.
Having ordered new axles and wheels, we easily took the old ones off and snapped on the new ones. Once we realized NOT to put the wheels on the axles before attaching them to the rack, the repair was super easy. Evidently GE had put inefficient axles on the original dishwaser and had subsequently redesigned them.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerJesse from Moberly MO
Rollers constantly fell off of lower rack
I pulled off the old rollers and studs and pushed out the old studs and replaced with the new ones. Then I popped the new studs and rollers back on. Job completed and it has been wonderful. The new studs are much more industrial like than the ones that came on it. What a relief.
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2 of 2 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerBeth from West Chester OH
Stud was broken on 4 wheels and rach would not roll
I ordered a set of 8 studs and rollers as recommended in some of the other reviews. First, I inserted the stud into the wheel PRIOR to putting the set on the rack. This was a simple repair and makes all the difference in the world for a stay at home mom who runs the dishwasher twice a day.
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