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18 of 22 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerBRIAN from PERRY OK
Carousel tray drive coupler broke
This coupler has a tab on it that keeps you from being able to push it straight down onto the motor from the inside of the microwave.
Turn off the breaker to the microwave or unplug it. Remove five screws that hold the bottom cover of the microwave. The cover will hinge down and hang on tabs at the back.
Unplug the wire connector on the drive motor by pulling it straight off. Remove one screw that locks the drive motor in place. Turn the motor slightly to unlatch it from its mounting tabs.
Place the new coupler into the opening inside the microwave. While holding/turning the coupling with one hand, insert the motor shaft into the coupling. It will only fit one way. Press the motor and coupling together until the motor can be latched into its mounting tabs. Secure motor with screw and install bottom cover.
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8 of 9 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerBob from Mesa AZ
Broken coupler
After lifting the glass turn plate, I just pulled out the plastic coupler that turns the plate. A piece just broke off underneath for no apparent reason so it couldn't turn the plate. I put on the new one and it works fine.
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3 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerMaria from Edison NJ
Coupler was broken
removed the broken coupler and replaced it with the new one.
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerJACK from ETOWAH NC
Turntable quit turning.
Disconnected power cord from receptacle. Removed 5 screws in bottom panel and allowed it to swing downward on rear hinged edge. Disconnnected power wires to motor. Removed screw to detach motor. Inserted coupler through hole beneath center of turntable. Inserted motor shaft into coupler and re-attached motor. Connected power wires to motor and then closed the bottom panel and re-inserted the 5 screws.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerWalter from Herndon VA
Turntable coupler bore became oversized.
Small sized phillips screw driver was required. Once gaining access to the new motor the part(s) replacement was simple.
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2 of 4 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsPliers
CustomerTimothy from Clarksville MD
Turntable coupler became brittle and fractured
I simply pulled the old coupler off the moter shaft after removing glass turntable plate. The coupler lifted right out since it was fractured. Luckily all peices came out attached. Typically you would need to remove the bottom access panel on the microwave and remove the turntable motor to install the new coupler. However you can simply snap off the extra plastic piece that is molded to the coupler to allow for an easy push down onto the shaft from the inside of the microwave cooking area where the coupler fits onto the moter. Piece of cake. I don't believe there is any danger in shortcutting this because the weight of the glass plate will hold it in place.
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerFrank from Glendale AZ
Coupler cracked and stuck in motor
I removed the under frame and then the two screws holding the Glass Cooking Tray Drive Motor, replaced the motor and off we went. Very easy.
THis took care of the ugly noise this microvae was making for years
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1 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerLEN from OCEAN SPRINGS MS
Loud noise from the microwave and the tray was not truning
I followed the directions on your web site. I removed the screws adn dropped the bottom tray, unplugged the drive motor, removed two screw, and replaced with the new motor. It only took about 15 minutes.
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2 of 5 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerThomas from Savannah TX
Turntable coupler broke
I took the part out of the box and handed it to my wife and said "here ya go hun, go put this under the glass turntable in the microwave. You'll know it's installed when you hear it click down" She yelled back, "easy as pie" - - - Humm.. I can't make a pie. Fortunately the old one was in one piece as the side just split so it slid off very easy. The new one just snapped in place.
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1 of 2 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerRonald from Pinehurst NC
Broken turntable coupler
removed the bottom panel (6 screws), disconnected the two power terminals, and losened the turntable motor. installed the coupler from inside the microwave, replaced the motor, re-connected the power terminals, and bottom panel.
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
Tools
CustomerBarbara from Fruit Heights UT
Glass turntable stoped turning due to broken coupler
Pulled out broken one with fingers, put on new one with fingers, it did not have anything preventing it from just slipping on. Didn't need to take anything apart to install me part.
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