20 of 26 people found this instruction helpful
Level of DifficultyA Bit Difficult
Time to do repair:1- 2 hours
CustomerDouglas from Pottstown, PA
Dispenser lid would not open
The wax motor seemed to work.
At first I thought something was broken and I tried to figure out the "theory of operation" Working the actuator of the wax motor, I COULD NOT GE THE LATCH TO MOVE THE WAY I THOUGHT IT SHOULD. I ASSUMED EITHER IT WAS BROKEN IN SOME WAY I COULD NOT DETECT OR THERE WAS A FLAW IN ITS DESIGN!
It took a long time to figure out the latch would not be worked open unless it was actually holding the lid- this positions the latch at "half mast" and allows the mechanism to "pick it up from there" and open the rest of the way. So once I figured that out, I concluded the failure was really just worn out parts that were out of tolerance for how this "half mast" position and opening was supposed to work. So I ordered all fresh pieces just to be sure, assembled it (very easy) and put it in (easy). It all works fine now.
3 of 3 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:30 - 60 mins
ToolsNutdriver, Screw drivers
CustomerLouis from Tarzana, CA
Soap dispenser woyuld not open
removed inner door panel. tested ythe Wax motor that operates the soap dispenser latch. It tested OK so I removed dispenser assembly. replaced the worn plastic parts and reinstalled the inner door panel.