2039408-1-S-Whirlpool-37001042-Drum Support Roller
2039408-1-S-Whirlpool-37001042-Drum Support Roller 2039408-2-S-Whirlpool-37001042-Drum Support Roller 2039408-3-S-Whirlpool-37001042-Drum Support Roller

Drum Support Roller

PartSelect Number PS2039408

This roller is for square-ported models and has a metallic bearing in its center. They are sold individually and most dryers use 2 rollers at the rear and it is recommended to replace both at the same time.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Compare At

    $9.17
  • You Save

    $1.53
  • Your Price

    $7.64
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Bracket and Shaft Assembly

Part Number 2041342

$19.23
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 74 reviews What's this?
1-15 of 74
 

467 of 468 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerChris from Hopedale MA

Drum not centered , clothes getting stuck in dryer

The first thing I did was to unplug the dryer from the wall. Then I removed the bottom two screws and slid the bottom cover off so i could see all the way to the back, I tipped the dryer back against the wall and searched for the problem with a flashlight. I noticed that one of the guide wheels that held the drum in place was sheared off. I took the new drum support roller out and carefully slid it over the shaft, I had to jiggle it around for a bit, but then it finally was seated correctly. I replaced the washer and then the clip using a pair of needle nose pliers and a regular screw driver and then turned the dryer by hand to see if the wheel came off. After confirming that it worked, I put the cover back on, and plugged it in and tested it.

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384 of 386 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsScrew drivers, Socket set

CustomerSteven from Holderness NH

Squeeling and grinding noise

Wasn't the belt!! Changed it anyway. Should have come here earlier. That mistake added several days to the repair waiting for a second batch of the right parts. Became a pro at taking the dryer apart and reassembling, though! Easy job, just take your time and mark your wires, if you need to.
Followed other people's excellent instructions. Clean out all the dust bunnies. Schematics were a great resource. Those and the prices made me a repeat customer.
The shaft of the Idler Lever wheel was the cause, but decided, since I had it apart, to spend a little more money and replace both Drum Support Rollers and the Roller Bracket and Shaft Assembly. They showed some wear, and the parts were very inexpensive. Make sure you have snap ring pliers with prongs that are smaller than the standard 0.40 to save some aggravation with the Drum Rollers. $5 tool. Total parts were less than $60. Probably saved $150+ in labor. Quieter than ever now. Thanks!

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168 of 242 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Socket set

CustomerWilliam from Round Mountain NV

Squeeling/screeching

First I read all of the other stories about this problem so I would have the correct parts. At $6 a roller, decided to get all 3 & a belt. Pulled the lower panel off (2 bolts), then the door (2 bolts). Marked the door switch wires. Took 2 bolts out of the top & tilted it back. I found this the easiest way to access the drum. Mark 2 wires before disconnecting them from the top. All bolts are 5/16". Removed the plastic piece that connects the lint trap to the blower (3 screws). Have to access these from inside the drum. Removed the belt, then the drum. The bad roller was the belt tension roller. Can't get to the snap ring from the front of the dryer for this roller. The 2 rollers in the back you can get to without removing the drum completely. Very easy to replace all rollers with the drum out. Also very easy to re-assemble. Buy or borrow a good set of snap ring pliers. Make sure you diagram the proper belt route if you don't have a picture. I printed a picture off this web site. Have someone hold the drum up so you can get the belt on, otherwise the entire repair is a 1 person job. Went back together in about 10 minutes. Total cost $40.00 parts & shipping.

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135 of 198 people found this instruction helpful

Parts Used

  • Drum Support Roller

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerFred from Chicago IL

Support roller removal and installation

First I turned off the gas supply line. Then unplug the dryer. Remove bottom front cover by removing the 2 screws (1 at each side) at the bottom. Next remove the 2 screws (1 at each side) located at bottom of front door panel. Pull front panel away from dryer and pull down slightly. This will disconnect the entire front panel(with door) from dryer. Carefull because there is a switch located at the top right corner of the panel on the inside. This will not allow you to remove the door yet. On some scratch paper, sketch the switch and correct color wire positions. Remove wires at connections. Pull the drum toward front dryer carefully. This dislodges it from the back of the dryer. No need to remove it from dryer. This way the belt still remains in place. From inside drum, use a pair of snap ring pliers to remove the snap ring from the support roller shaft located on left side of drum, below where the drum was sitting prior to pulling it forward to dislodge it from inside rear of dryer.
Remove old wheel , place some grease on inside of new support roller and some on the shaft. Install new roller and replace snap ring. Slide drum back in place inside the dryer at the rear. Hand rotate the drum to ensure it is properly installed. Reconnect the switch wires to the front panel. Slide panel up into place so that the clips (at top of panel) lock into place(square holes in top cover plate of dryer). Have the door open when doing this because you have to seat the front of the drum into the front cover. Reinstall the 2 screws. Test spin the drum again by hand. If it feels right, it's correctly seated.
Reinstall bottom front cover. While everything is apart, you may want to use a vacuum cleaner to clean the inside of your dryer. Perfect time to do this. Plug dryer back in and open gas supply line. Test the dryer. Should be nice and quiet again.
This fix is for the left side support roller only. There is a support roller on the right side also. In my case I only needed to fix the left side support roller. The inner diameter of the roller was badly worn and needed to be replaced. You may want to purchase the support roller shaft at the same time. I didn't and will need to do this repair again. I only purchased the support roller and when I removed it, I noticed the shaft is badly worn also. In my case, temporary fix until the shaft is ordered and then I'll do this again.

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107 of 173 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsSocket set

CustomerDavid from Underwood IA

Loud banging sound. Worn out roller.

Pulled off the lower panel with 5/16 socket.Pulled off the door assembly by removing the two screws at the bottom of the door assembly. I pulled down a little and then out. be carefull of the wires. Other posts said to remove. The wires were long enough I did not have to remove them. I just leaned it against the wall. I then removed the 4 screws that hold the front piece in.pulled it off replaced brackets , installed self adhesive felt(stuck good) and then glides. Mine were thin but not the problem. I then reached under the drum and released the belt from the tensioner. I then pulled the whole drum out.This is the time to vacum out good. I could get to the rear rollers very easy. The left roller was shot and the shaft half wore into(the problem). I pulled off the two screws holding the roller support. Normally You have to remove the wheel with snap ring pliers first to remove the support. In this case snap ring long gone. Replaced support shaft, installed thrust washers and roller with grease for both sides. The right support shaft was still good. Removed tensioner pulley and inspected. It was just as good as the new one. Cleaned and greased and reinstalled. Put new belt on the tub and slid it back in. Be carefull to get the belt on the proper side of the tensioner. I then installed the front supprt in place to support the tub with the 4 screws. Spun the tub(felt good) then reached under and reinstalled belt to motor and tensioner. Spun again to check for belt alignment. (Check) Reinstalled door an lower panel. Test Quiet Sounds like new. Very easy! I hope this helps someone just as the other post has helped me. Blessings to all.

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84 of 149 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set

CustomerBryan from Everett WA

Dryer would make hmming noise and motor was loud like there was some resistance. Dryer would overheat and shut down

I removed the covers, released the belt, pulled the drum, replaced rollers, glides, idler pulley and motor. The motor was the main issue but I replaced the rollers, idler and glides while I was in there. My biggest challenge was the clips that hold the motor in place. The hooked over a metal ear. I was able to use a big strait slot with downward pressure to release and reinstall.

The illustratations on the web site made ordering the correct part easy and the part fit perfectly so this repair job could have been accomplshed by anyone with very basic mechanical understanding.

Thank you

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22 of 26 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set, Wrench(Adjustable)

CustomerJOHN from CORPUS CHRISTI TX

Dryer would squeal when drying clothes

Unplugged dryer, turned off gas, raised front of dryer with two 2X4's on edge resting on legs, removed two lower panel screws, removed lower panel. Removed lower blower & filter assembly, screws (3) are on the inside of drum. (Good chance to clean it out) Removed two lower front upper main panel screws. Supported top panel with wood for access. Removed panel slowly, marked wires that go to door switch, set panel aside. Removed tension on belt by reaching in on the right lower side and unhooking the tensioner from belt, look to see how it is installed, for reinstallation on assembly. Pulled drum out slowly as not to damage seals on drum. replaced parts, attached with self tapping screws.(screws all the same size) reassembly in reverse order. Will need to put belt on drum before installing drum. Check drum alignment with rollers and seals. Used very small amount of high pressure grease on roller bracket and shaft assembly where the support roller shaft spins for lubrication. All's quiet. (Vacuumed out inside while dissassembled)

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21 of 25 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Socket set

Customerjohn from Blue Springs MO

Washer on spin cycle would shake, rattle, and roll. Walking accross the floor.

Damper kit and Springs corrected the problem. Follow the instrutions listed on this web site and all went well..The only problem was with the damper kit. The "kit" did not include the glue needed to replace the damper pads. This cost a delay on a day and trip to a local parts store that I did not want to make. So be sure to order glue for the damper pads.

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12 of 13 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

Tools

CustomerKATHLEEN from HUDDLESTON VA

Loud screeching sound ....needed motor instead!

I am a widow. Had to pay for labor. He said it was motor. I said I would think about it. I looked on line at your site. Found symptoms that pointed toward idler pulley wheel with bearing, etc. Your site said: ZERO PERCENT CHANCE LOUD SCREECHING WAS MOTOR! So I ordered all parts above. I called repairman to return; he assured me he tried it enough to be assured it was motor bearings. So, I placed another order with you for a motor. Repairman just installed motor, screeching is gone! We installed the belt, pulley, etc..few of the above parts since dryer is old. PLEASE UPDATE YOUR WEBSITE TO INCLUDE MOTOR (BEARING) AS POSSIBILITY FOR LOUD SCREECHING.

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10 of 10 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers, Socket set

CustomerBrian from Yucaipa CA

Screeching sound coming from back of the dryer.

First removed the bottom access panel, then the then pried the top lid open. Then, I could get to the four screws holding the front of the drum in place. Once that was removed, reached underneath drum and disconnected belt from tensioner pulley and motor. Removed the drum and discovered the problem. One of the two drum rollers had completely disintergrated from the shaft, actually "melting" off of its roller shaft. Removed both of the rollers and shafts by putting a flathead screwdriver on the slot of the shaft, and at the same time holding the locknut behind the bracket with a box wrench. I replaced both shafts and rollers and reused the same washers and snaprings. I used a screwdriver and a vice to remove the snap rings off of the old shafts. The best bet is to use a pair of snap ring pliers, which I didn't have. I used some white silicone grease to lube the new rollers up, reinstalled them and replaced the belt. You MUST route the belt around the drum before you install, then connect the belt to the motor underneath and wrap it around the tensioner. While I had everything opened up, I shop-vac"d the inside of my dryer(filthy). I did this before putting anything back together. Also, when re-installing the front dryer panel, make sure the motor inlet and the lint outlet tube form an airtight seal. All in all, this was a fairly strightforward job. The dryer now works great and is as quiet as a mouse.

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11 of 13 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Socket set

CustomerRobyn from Pullallup WA

Screaming noise and drum not turning

Removed top, remove front panel, removed drum assembly brace, removed drum and belt . The belt and rotor were shot. I replaced both drum support rollers since i was there. Then replaced the motor and Idler lever and pulley, the put the belt on and put everything back. This unit will last a while longer and the grand total including next day air 175.00. I tried to just by the motor locally but for 242.00 I got every thing listed above.
Thanks

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7 of 8 people found this instruction helpful

Parts Used

  • Drum Support Roller

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers

CustomerMike from El Granada CA

Very noisey dryer

Open bottom panel and observed back left drum roller wheel wobbling and obviously making the loud rumbling banging sound. Search goggle for Amana model part -- found partsellect.com, and read the list of other DIYs:

Take off the lower and upper front panels (two screws
each);

Remove the front drum glide holder (four screws. Careful
here because of the two wires to be removed for
door open off switch;

Pulling drum forward only enough so the bad roller wheel
would come off shaft after removing shaft snap ring
keeper;

Grease new roller hole and old shaft then place the
new wheel roller on shaft;

Replace all items back after cleaning lent off.

Note: Snap ring was a bit tricky (need snap ring pliers)--make sure it is clipped back all the way on the shaft after new wheel is installed. Also, I thought it was a good idea to put something underneath the dryer drum to support it while it was slightly pulled out -- a block of wood, etc. I found a spot remover plastic bottle that wedged up to support the dryer drum enough to take pressure off the belt during wheel replacement.

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7 of 9 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Wrench set, Wrench(Adjustable)

CustomerMedPro from Crest Hill IL

Dryer making a lot of noise and clothes were getting very hot

Remove the 2 screws at bottom of front panel, remove lower panel. Then remove the two screws at bottom of front door. Lift door forward so spring hooks can disengage from the top panel. remove door, disconnect the 5 wires to the door latch and light. remove the two screws at top of dryer to lift up top panel. Remove 4 screws at the front holding the drum. Disengage the belt from the tension pulley and remove drum. Replaced both roller wheels at the rear of the drum( one was broke). Then remove the screws (about 6 holding the plate in front of the blower wheel. Use a wrench to hold the nut at the back of the motor and a scocket wrench to remove blower wheel. (The Blower wheel was broken from the shaft and was spinning freely). Then do it all backwards to re assemble. i spent more time cleaning the lint from the inside than I took making the repair!

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6 of 8 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsScrew drivers

CustomerCaroline from Rockland ME

The dryer started making terrible noises.

First I went to Maytag.com thinking it was best to go to the manufacturer for parts. Their search engine did not even recognize my part number. I tried every way I could think of. Then I just entered the model number in google and it sent me to the Partselect.com website. Diagrams came up and I chose parts from the pictures. The parts arrived in about 3 or 4 days and fit perfectly.

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5 of 5 people found this instruction helpful

Parts Used

Level of DifficultyVery Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerChristopher from Severn MD

Rumble from drum, hard vibration from drum

The parts to replace were mounted to the rear wall of the dryer and only the front pane is removeable. With the panel removed the drum had to be pulled carefully straight out. The belt and tention arm were difficult to reposition. Since you have the appliance apart replace both roller and roller support brackets one of which you cannot see from the front. Throughly vaccum all lint and roller wheel debris . If you have an air compressor take the time to blow out the motor . Make sure to rig a device to hold the tention arm back with the belt correctly aligned while sliding the drum back into place. PARTSLECT is great , easy to use and suggests other parts I may not have thought of and quick . Parts were here in 2 days standard shipping. I was in the dog house for putting this off too long. My wife is happy so I'm happy.

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