2039408-1-S-Whirlpool-37001042-Drum Support Roller
2039408-1-S-Whirlpool-37001042-Drum Support Roller 2039408-2-S-Whirlpool-37001042-Drum Support Roller 2039408-3-S-Whirlpool-37001042-Drum Support Roller http://www.partselect.com/Schematics/Maytag/58910.gif

Drum Support Roller

PartSelect Number PS2039408

This roller is for square-ported models and has a metallic bearing in its center. They are sold individually and most dryers use 2 rollers at the rear and it is recommended to replace both at the same time.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Compare At

    $10.82
  • You Save

    $1.80
  • Your Price

    $9.02
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Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Bracket and Shaft Assembly

Part Number 2041342

This part is used to hold the drum in place while it is rotating on the support wheels.

$19.98
On Order

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 74 reviews What's this?
 

3 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: John from Ballwin, MO

Excessive noise

1.Unplug unit
(gas model, did not shut off)
2. Remove bottom front panel-2bolts
3 Remove main front panel-2 bolts (no need to remove door)
4. Make note of wire colors on door switch and light, disconnect
5. Remove 3 screws that hold air duct assembly(that lint filter rests in) then set main front panel aside
6. Remove lower air duct (to blower motor)-3 bolts
7. Lift and tilt-up top lid/panel of dryer and wedge wood or ? (this will give you easy access and better light)
8. Reach back behind motor to move idler pulley and remove belt from motor & idler pulley
9. Remove 4 bolts and lift up and out front bulkhead frame that holds drum in place
10. Slowly pull straight out & slightly up entire drum
11. Remove circlip/retaining ring, washer, roller, washer and shaft assembly.
12. Vacuum entire unit
13. Light lubricant on shaft when reinstall in reverse order.

Snap ring pliers and a mental note of how the belt is routed on idler will prevent unwanted profanity.
This is an inferior/substandard unit before Maytag bought them. Spend the money and replace both rollers with new shafts (about 50.00). I have spent over 140.00 in parts to keep this unit running (less than 8 years old). So do the math before you start pouring money into this model.

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3 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver, Pliers, Screw drivers, Socket set
Customer: Remy from Santa Maria, CA

Noisy drum support rollers

1-Unplugged drier
2-removed lower panel-(2)-8mm screws
3-removed intake from fan-(3)-8mm screws
4-removed dryer's front panel-w/door assembly-(2)-8mm screws. (note there is a door switch you will need to disconnect the wires and remember which terminals they go to.
5-remove the front drum support-(4)-8mm screws
***** at this point the drum is exposed *****
6-reached under the drum pulled the tensioner to relieve tension on belt, then dismounted the belt from only the tensioner and motor shaft; leave the belt on the drum!
7-pull drum toward you and forward about 3-to-4 inches, this exposes the drum rollers.
8-use a screwdriver and pry-off the retaining clip on the end of the roller's shaft and remove the roller.
9-remove the roller support-(2)-8mm screws
10- reinstall new roller support
11- apply a light coat of disc-brake hi-temp wheel bearing grease to the roller support shaft, very light!
12-install a new wavy thrust washer, new roller(note they will say "front" on the side that should face you. Don't mount it backwards!
13-install the outer thrust washer and the new retaining clip; use a flashlight for this part!
14-repeat for the other drum roller.
**** while you have it apart use a vacuum to remove lint from every where you see it; it is a fire hazard!
**** if you think you need a drive belt now is the best time to change it *****
15- re-assemble the dryer in the reverse order, don't forget to re-install the drive belt and be careful not to pinch the door switch wires.
16-re-plug the drier and test

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2 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Socket set, Wrench set
Customer: Thomas from Naugatuck, CT

Loud squeking noise as drum turned

I was somewhat intimidated by the fact that dryers are all repaired from the front. Pulling out the drum seemed scary at first, but that turned out to be very easy. After removing the front panel and lint shroud it is easy to reach the idler pulley and take the tension off the belt. If you're going to replace the rollers which is generally the cause of the noise, get new retaining wrings and a decent pair of pliers for them. The rings can lose all their spring easily by strechting them too far to get them off. Replace the idler pulley and belt while you have the dryer apart. Vacuum all the lint out of there and you're good to go.

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2 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 30 - 60 mins
Tools: Nutdriver
Customer: Bradley from Crest Hill, IL

Dryer sounded like it was going down manhiem road (pot holes).

I removed the access panel on the lower front. Then I removed the front door panel (noting where the wires went; 1 for red, 2 for black, 3 for grey). Then I removed the 2 screws holding the top down and lifted it up. Then I reached underneath the drum and took the belt off the tensioner. Then I removed the front drum panel with the lint filter, guides, and front felt seal. Then I took out the drum. Then I replaced the roller and post (with bracket). The old post was worn, so it was a good thing I got the new post (thanks to someone else's reccomendation). Then I put it all back together. It was surprizingly easy. I just wish these parts weren't so dad gum expensive. I paid $20 for one roller and post. I wish I could have also replaced the felt seals ($17 each), the other roller (another $8) and the sliders and felt pads ($20 per side). And a new belt. By then, you might as well buy a new dryer!

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2 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Pliers, Screw drivers, Socket set
Customer: Joseph from Upper Montclair, NJ

Screeching dryer followed by later clunking when roller went

I pretty much followed a lot of the earlier postings on partselect.com that provided encouragement to pursue replacing this part on my 17 year old dryer (sorry, money is tight these days and I prefer repair to $800 replacement).

I'd like to add that I borrowed a pair of snap-ring pliers from work which made removal and later securing of roller onto shaft much easier and probably avoided a lot of knuckle bruising and cursing.

I erred though in a couple of places during the replacement. Disassembly took about 20 minutes. However, when I re-assembled I had mistakenly already put the roller onto the shaft before trying to put the drum back in. That isn't possible so I had to remove (an initial groan but only a few extra minutes in the end) the roller from the shaft, then reposition the drum and then the roller back on the shaft.

I also decided to replace the belt while I was in there and I should have taken a picture or made a drawing of the belt route before I took it off since I was later left pondering how the heck to snake the belt onto the shaft and also the tensioner. A quick trip to the internet though showed me a similar route and reminded me how to route it.

I'd also like to add to be cognizant of the wires on the door and front panel when disassembling.

Anyone with any sense of mechanical ability and a little common sense ought to be able to do this repiar.

Thanks Part Select!

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