2039408-1-S-Whirlpool-37001042-Drum Support Roller
2039408-1-S-Whirlpool-37001042-Drum Support Roller 2039408-2-S-Whirlpool-37001042-Drum Support Roller 2039408-3-S-Whirlpool-37001042-Drum Support Roller

Drum Support Roller

PartSelect Number PS2039408

Manufacturer Part Number 37001042
Manufactured by Whirlpool

This roller is for square-ported models and has a metallic bearing in its center. They are sold individually and most dryers use 2 rollers at the rear and it is recommended to replace both at the same time.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Compare At

    $9.17
  • You Save

    $1.53
  • Your Price

    $7.64
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Bracket and Shaft Assembly

Part Number 2041342

$19.23
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 74 reviews What's this?
 

4 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set

CustomerStephen from Franklin WI

Inner diamiter of roller support worn larger than pin

1. Remove bottom sill plate with two screws
2. Remove door, watch for the wire.
3. Remove tub retaining "ring" 4 screws
4. Pull tub forward
5. Pull off the old support roller using the snapring pliers
6. grease the new roller and pins (do both sides)

Reverse it and put it back together and its good as new!

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4 of 4 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerDavid from New Albany IN

Dryer making a loud squeaky noise.

Easy repair and done all from the front. Turn off the power at the breaker. Make sure the power is off. Remove 2 screws holding on the lower panel. Then remove 2 screws holding on the door panel. (Pay notice to the order in which the 3 door wires will get re-connected. The 2 light bulb wires probably can go either way.) Then remove 4 screws to a large bracket that supports the front of the drum. (Set these parts aside as you take out the screws.) Then remove the 2 screws from the top panel. Reach in under the drum and release the tension off the belt. It's easy to release, but sorta mind boggling to put back on. Maybe practice that once while it's fresh in your mind. When the belt is off the motor pulley, then lift out the drum. Vaccuum out a lint blanket if you have one. You'll see the 2 drum support rollers and the belt tensioner roller. I didn't know which was squeaking so I replaced all 3. Same method, use ring pliers to take off the retainer ring, remove old, wipe off dust, install new rollers, replace ring. Note the washers are different so put them back on in the same order as removed. Make sure the gasket on the lint assembly gets tucked nicely into the blower housing when you reassemble. Easy repair. If you do pull the dryer away from the wall, replace your flexible exhaust vent with the fire resistant aluminum version.

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4 of 5 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsPliers, Screw drivers, Wrench set

CustomerGeorge W from Austin TX

Progressively louder squeaky noise when drying

I followed the instructions found on this site. The hardest part was figuring out how to release the clamps at the front of the dryer so I could remove the top.

The key was to unbolt the clamps at the back of the dryer first, then to use a putty knife to release the two clamps at the front of the dryer that hold the top to the front.

The rest was easy by following the steps already listed on this site and removing the two front pieces, then the drum and replacing the parts. Putting it back together was simple since I placed things in order and had taken pictures with my cell phone as I went through the process.

The time I took, included vacuuming the inside of the dryer thoroughly. Now it runs like new.

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3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set

CustomerJohn from Tinton Falls NJ

Our dryer was making a loud sound similar to a nyc subway train

Removed all of the front outer bolts holding in the lower plate, front door assembly, drum outer frame and drum. While removing the outer sheel there are colored wire connections that activate the linterior light and door sensors in which I marked the interior sheel with a marker so I knew which wire went where. Before removing the drum I drew a sketch on how the belt is ran thru the pullys and around the drum, so I would have no problem reinstaLLING IT.The rooler bracket was easily removed with a socket wrench and the retaining wring was pried with a pliers. Reinstallation of the shaft, roller and ring were as simple as removal. I then cleaned the entire interior and lint basket for optimal performance. The most difficult part is pulling the belt back around the drum, but still not very difficult. Finally I reattached nall removed parts as they were removed and I now have a like new dryer for about $20.00 vs, buying anew one or repair fees costing Hundred$ OF DOLLERS.
Thanks Partsselect.com Again!

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3 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set

CustomerJohn from Ballwin MO

Excessive noise

1.Unplug unit
(gas model, did not shut off)
2. Remove bottom front panel-2bolts
3 Remove main front panel-2 bolts (no need to remove door)
4. Make note of wire colors on door switch and light, disconnect
5. Remove 3 screws that hold air duct assembly(that lint filter rests in) then set main front panel aside
6. Remove lower air duct (to blower motor)-3 bolts
7. Lift and tilt-up top lid/panel of dryer and wedge wood or ? (this will give you easy access and better light)
8. Reach back behind motor to move idler pulley and remove belt from motor & idler pulley
9. Remove 4 bolts and lift up and out front bulkhead frame that holds drum in place
10. Slowly pull straight out & slightly up entire drum
11. Remove circlip/retaining ring, washer, roller, washer and shaft assembly.
12. Vacuum entire unit
13. Light lubricant on shaft when reinstall in reverse order.

Snap ring pliers and a mental note of how the belt is routed on idler will prevent unwanted profanity.
This is an inferior/substandard unit before Maytag bought them. Spend the money and replace both rollers with new shafts (about 50.00). I have spent over 140.00 in parts to keep this unit running (less than 8 years old). So do the math before you start pouring money into this model.

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3 of 4 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerRemy from Santa Maria CA

Noisy drum support rollers

1-Unplugged drier
2-removed lower panel-(2)-8mm screws
3-removed intake from fan-(3)-8mm screws
4-removed dryer's front panel-w/door assembly-(2)-8mm screws. (note there is a door switch you will need to disconnect the wires and remember which terminals they go to.
5-remove the front drum support-(4)-8mm screws
***** at this point the drum is exposed *****
6-reached under the drum pulled the tensioner to relieve tension on belt, then dismounted the belt from only the tensioner and motor shaft; leave the belt on the drum!
7-pull drum toward you and forward about 3-to-4 inches, this exposes the drum rollers.
8-use a screwdriver and pry-off the retaining clip on the end of the roller's shaft and remove the roller.
9-remove the roller support-(2)-8mm screws
10- reinstall new roller support
11- apply a light coat of disc-brake hi-temp wheel bearing grease to the roller support shaft, very light!
12-install a new wavy thrust washer, new roller(note they will say "front" on the side that should face you. Don't mount it backwards!
13-install the outer thrust washer and the new retaining clip; use a flashlight for this part!
14-repeat for the other drum roller.
**** while you have it apart use a vacuum to remove lint from every where you see it; it is a fire hazard!
**** if you think you need a drive belt now is the best time to change it *****
15- re-assemble the dryer in the reverse order, don't forget to re-install the drive belt and be careful not to pinch the door switch wires.
16-re-plug the drier and test

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench(Adjustable)

CustomerBrian from Boyertown PA

Squeaky maytag dryer

I went to RepairClinic.com & FixYa.com for some great advice. I searched the internet for the parts. PartSelect.com was the most inexpensive. Delivery was good. Using the repairman's manual I found on the internet I followed the steps to remove each panel, in order. The wiring was the most bothersome, but okay to resolve; write it down and pull it off! I don't think the rollers, in the back, were bad. The tension idler was extremely worn. I tightened the tension idler bracket at the base. I did need to use an O-Ring Spreader to get all the rollers off and on. Although there were more panels to remove than older models, it was easier! Wrap the belt around the drum before reinstalling. The belt will loop around the drive & tensioner relatively easy. Replace the rubber seal around the drum & replace all the panels. Things are quieter now than I can remember in a long time.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers, Socket set, Wrench set

CustomerThomas from Naugatuck CT

Loud squeking noise as drum turned

I was somewhat intimidated by the fact that dryers are all repaired from the front. Pulling out the drum seemed scary at first, but that turned out to be very easy. After removing the front panel and lint shroud it is easy to reach the idler pulley and take the tension off the belt. If you're going to replace the rollers which is generally the cause of the noise, get new retaining wrings and a decent pair of pliers for them. The rings can lose all their spring easily by strechting them too far to get them off. Replace the idler pulley and belt while you have the dryer apart. Vacuum all the lint out of there and you're good to go.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerBradley from Crest Hill IL

Dryer sounded like it was going down manhiem road (pot holes).

I removed the access panel on the lower front. Then I removed the front door panel (noting where the wires went; 1 for red, 2 for black, 3 for grey). Then I removed the 2 screws holding the top down and lifted it up. Then I reached underneath the drum and took the belt off the tensioner. Then I removed the front drum panel with the lint filter, guides, and front felt seal. Then I took out the drum. Then I replaced the roller and post (with bracket). The old post was worn, so it was a good thing I got the new post (thanks to someone else's reccomendation). Then I put it all back together. It was surprizingly easy. I just wish these parts weren't so dad gum expensive. I paid $20 for one roller and post. I wish I could have also replaced the felt seals ($17 each), the other roller (another $8) and the sliders and felt pads ($20 per side). And a new belt. By then, you might as well buy a new dryer!

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerRick from Marlborough MA

Noise and heat will not stay on (gas dryer)

Parts that were recommended for the noise issue were spot on. Instructions were very helpful and made the job go very smooth. Replaced the belt, rollers don't forget to order (2) felt pad and idler pulley replaced.
The part suggestions for the heat problem did not fix the problem. The burner flame would come on for 2-5 min. then go off. A few min. later the burner would try to ignite but would not start. The igniter would get cherry red but no activation. I end up replacing the coil kit. Turned off the gas removed (2) screws and wala done 5 min. and it fixed the problem.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Socket set

CustomerBruce from Frazer PA

Loud squealing noise

Loud squealing noise coming from the idler pulley. The pulley was not spinning freely on the shaft of the idler pulley lever to the point of putting a groove in the pulley and damaging the belt. To fix the problem replaced the belt, idler pulley, and idler pulley lever. Because I had the dryer apart also replace the following items. Drum support roller and drum slides.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers, Socket set

CustomerBarry from Waukesha WI

Dryer was load & loud banging noise when drying

I researched on this site as well as a few other sites for the possible cause of the problem as I am not experienced in appliance repairs nor very experienced in being a handy man. Someone told me dryers out of all appliances are the easiest ones to repair. I agree now. I recommend taking a look at your rollers first as it is easy to get to prior to ordering all your parts so that you can get all your parts at once.

I first removed the front lower panel (4 screws), carefully removed the plastic vent from lint screen to outside venting which is just held in place, then removed upper front panel which included the door (4 screws/hex), removed 4 screws/hex holding top panel on and just lifted it up and proped it up and then I pulled out drum. I was able to see the two rollers at the bottom at this point. My left roller which was over the gas heat exchanger was so badly worn I could just pull it off. Here is where if I had inspected it before ordering the parts, I would have found the roller arm needed to be replaced too.

Replacing the rollers you need to pull the retaining rings off which requires the retaining ring pliers. Slide the retaining rings off and then pull off the old rollers. I replaced the rollers and thrust washers on both sides, replaced the retaining rings and vacuumed out the entire dryer underneath then replaced everything in reversed order. Twenty minutes to replace these and we now have a quite dryer and I have a very happy wife. Well, I'm very happy that I only spent $30 to fix a dryer instead of probably over $100 for a repair man to do.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerGary from Ellettsville IN

Had a annoying screeching noise when drying clothes

basically i took the whole front of dryer off and removed drum from there i could reach the rear rollers and changed them all is quiet now i also cleaned lint from blower motor and lint housing now it sounds like more air is moving and i beleive it dries clothes faster --runs and sounds brand new again!!


Thank's Partsselect
G.Booker

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsSocket set

CustomerWardell from Glenwood IL

A squealling noise from the idler pulley.

Removed the bottom panel. Removed door to dryer and disconnected the door switch. Removed the top of the dryer. Now I had access to the drum basket of the dryer. Removed the belt and took drum out. The idler was accessible and easy to replace. I replaced the other drum support rollers. These were a bit difficult when it came to removing the clamp pins holding the rollers. Once you get one the other is easy. Reassembly is relatively easy and quick. Dryer no longer squeals, runs nice. I felt really good.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerGregory from Virginia Beach VA

Noisy belt/slipping intermittantly

Unplug Dryer. Remove lower and upper front panels [remove wires from upper right door switch]. Lift up on belt idle pulley and take belt off pulley/motor.Remove Front Bulkhead and dryer lint/vent ducting. Note position on drum and remove belt. Unbolt top panel front 2 screws to allow room to remove drum.Remove drum. Take lock rings off Drum support rollers and remove old rollers. Clean roller shafts and apply hi-temp grease [I used ultra hi temp brake grease-ceramic based-small packet can be purchase fm auto parts store]. Re-install new support rollers and lock rings. Re-install drum and slide belt back into position. Remove and replace felt pads and glides into inside of Front Bulkhead. Reinstall Front Bulkhead and top panel [connect door switch wires].Install belt around idle tension pulley. Re-install lower panel.All parts fit perfectly and delivered quickly.Belt had just been replaced previously.

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