2039408-1-S-Whirlpool-37001042-Drum Support Roller
2039408-1-S-Whirlpool-37001042-Drum Support Roller 2039408-2-S-Whirlpool-37001042-Drum Support Roller 2039408-3-S-Whirlpool-37001042-Drum Support Roller http://www.partselect.com/Schematics/Maytag/58910.gif

Drum Support Roller

PartSelect Number PS2039408

Manufacturer Part Number 37001042
Manufactured by Whirlpool

This roller is for square-ported models and has a metallic bearing in its center. They are sold individually and most dryers use 2 rollers at the rear and it is recommended to replace both at the same time.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Will Not Start.
  • Compare At

    $10.82
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    $1.80
  • Your Price

    $9.02
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Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Bracket and Shaft Assembly

Part Number 2041342

This part is used to hold the drum in place while it is rotating on the support wheels.

$19.98
On Order

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 74 reviews What's this?
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486 of 494 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Pliers, Screw drivers
Customer: Chris from Hopedale, MA

Drum not centered , clothes getting stuck in dryer

The first thing I did was to unplug the dryer from the wall. Then I removed the bottom two screws and slid the bottom cover off so i could see all the way to the back, I tipped the dryer back against the wall and searched for the problem with a flashlight. I noticed that one of the guide wheels that held the drum in place was sheared off. I took the new drum support roller out and carefully slid it over the shaft, I had to jiggle it around for a bit, but then it finally was seated correctly. I replaced the washer and then the clip using a pair of needle nose pliers and a regular screw driver and then turned the dryer by hand to see if the wheel came off. After confirming that it worked, I put the cover back on, and plugged it in and tested it.

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424 of 429 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 1- 2 hours
Tools: Screw drivers, Socket set
Customer: Steven from Holderness, NH

Squeeling and grinding noise

Wasn't the belt!! Changed it anyway. Should have come here earlier. That mistake added several days to the repair waiting for a second batch of the right parts. Became a pro at taking the dryer apart and reassembling, though! Easy job, just take your time and mark your wires, if you need to.
Followed other people's excellent instructions. Clean out all the dust bunnies. Schematics were a great resource. Those and the prices made me a repeat customer.
The shaft of the Idler Lever wheel was the cause, but decided, since I had it apart, to spend a little more money and replace both Drum Support Rollers and the Roller Bracket and Shaft Assembly. They showed some wear, and the parts were very inexpensive. Make sure you have snap ring pliers with prongs that are smaller than the standard 0.40 to save some aggravation with the Drum Rollers. $5 tool. Total parts were less than $60. Probably saved $150+ in labor. Quieter than ever now. Thanks!

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211 of 286 people found this instruction helpful

Parts Used:
Level of Difficulty: A Bit Difficult
Time to do repair: 1- 2 hours
Tools: Nutdriver, Socket set
Customer: William from Round Mountain, NV

Squeeling/screeching

First I read all of the other stories about this problem so I would have the correct parts. At $6 a roller, decided to get all 3 & a belt. Pulled the lower panel off (2 bolts), then the door (2 bolts). Marked the door switch wires. Took 2 bolts out of the top & tilted it back. I found this the easiest way to access the drum. Mark 2 wires before disconnecting them from the top. All bolts are 5/16". Removed the plastic piece that connects the lint trap to the blower (3 screws). Have to access these from inside the drum. Removed the belt, then the drum. The bad roller was the belt tension roller. Can't get to the snap ring from the front of the dryer for this roller. The 2 rollers in the back you can get to without removing the drum completely. Very easy to replace all rollers with the drum out. Also very easy to re-assemble. Buy or borrow a good set of snap ring pliers. Make sure you diagram the proper belt route if you don't have a picture. I printed a picture off this web site. Have someone hold the drum up so you can get the belt on, otherwise the entire repair is a 1 person job. Went back together in about 10 minutes. Total cost $40.00 parts & shipping.

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140 of 203 people found this instruction helpful

Parts Used:
  • Drum Support Roller
Level of Difficulty: A Bit Difficult
Time to do repair: 30 - 60 mins
Tools: Socket set
Customer: Fred from Chicago, IL

Support roller removal and installation

First I turned off the gas supply line. Then unplug the dryer. Remove bottom front cover by removing the 2 screws (1 at each side) at the bottom. Next remove the 2 screws (1 at each side) located at bottom of front door panel. Pull front panel away from dryer and pull down slightly. This will disconnect the entire front panel(with door) from dryer. Carefull because there is a switch located at the top right corner of the panel on the inside. This will not allow you to remove the door yet. On some scratch paper, sketch the switch and correct color wire positions. Remove wires at connections. Pull the drum toward front dryer carefully. This dislodges it from the back of the dryer. No need to remove it from dryer. This way the belt still remains in place. From inside drum, use a pair of snap ring pliers to remove the snap ring from the support roller shaft located on left side of drum, below where the drum was sitting prior to pulling it forward to dislodge it from inside rear of dryer.
Remove old wheel , place some grease on inside of new support roller and some on the shaft. Install new roller and replace snap ring. Slide drum back in place inside the dryer at the rear. Hand rotate the drum to ensure it is properly installed. Reconnect the switch wires to the front panel. Slide panel up into place so that the clips (at top of panel) lock into place(square holes in top cover plate of dryer). Have the door open when doing this because you have to seat the front of the drum into the front cover. Reinstall the 2 screws. Test spin the drum again by hand. If it feels right, it's correctly seated.
Reinstall bottom front cover. While everything is apart, you may want to use a vacuum cleaner to clean the inside of your dryer. Perfect time to do this. Plug dryer back in and open gas supply line. Test the dryer. Should be nice and quiet again.
This fix is for the left side support roller only. There is a support roller on the right side also. In my case I only needed to fix the left side support roller. The inner diameter of the roller was badly worn and needed to be replaced. You may want to purchase the support roller shaft at the same time. I didn't and will need to do this repair again. I only purchased the support roller and when I removed it, I noticed the shaft is badly worn also. In my case, temporary fix until the shaft is ordered and then I'll do this again.

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134 of 201 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Socket set
Customer: David from Underwood, IA

Loud banging sound. Worn out roller.

Pulled off the lower panel with 5/16 socket.Pulled off the door assembly by removing the two screws at the bottom of the door assembly. I pulled down a little and then out. be carefull of the wires. Other posts said to remove. The wires were long enough I did not have to remove them. I just leaned it against the wall. I then removed the 4 screws that hold the front piece in.pulled it off replaced brackets , installed self adhesive felt(stuck good) and then glides. Mine were thin but not the problem. I then reached under the drum and released the belt from the tensioner. I then pulled the whole drum out.This is the time to vacum out good. I could get to the rear rollers very easy. The left roller was shot and the shaft half wore into(the problem). I pulled off the two screws holding the roller support. Normally You have to remove the wheel with snap ring pliers first to remove the support. In this case snap ring long gone. Replaced support shaft, installed thrust washers and roller with grease for both sides. The right support shaft was still good. Removed tensioner pulley and inspected. It was just as good as the new one. Cleaned and greased and reinstalled. Put new belt on the tub and slid it back in. Be carefull to get the belt on the proper side of the tensioner. I then installed the front supprt in place to support the tub with the 4 screws. Spun the tub(felt good) then reached under and reinstalled belt to motor and tensioner. Spun again to check for belt alignment. (Check) Reinstalled door an lower panel. Test Quiet Sounds like new. Very easy! I hope this helps someone just as the other post has helped me. Blessings to all.

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