2031959-1-M-Whirlpool-312535-Drum-Roller-Shaft-Washer.jpg
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Drum Roller Shaft Washer

PartSelect Number PS2031959

This part is sold individually.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Compare At

    $3.24
  • You Save

    $.54
  • Your Price

    $2.70
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Drum Support Roller Kit

Part Number 1570070

This drum support roller includes one drum roller and two bearings. Most dryers use two drum rollers, and is recommended to change both at once.

$22.64
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Roller Shaft

Part Number 2347258

This roller shaft acts as the axel for the drum roller. Also known as drum roller axle.

$7.08
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 29 reviews What's this?
1-15 of 29
 

377 of 382 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Socket set, Wrench set

Customergerald from park city MT

Dryer squeeking

removed front panel,lifted top, removed drum and drive belt,remove old rollers and acc and instlled new and reinstalled dryer parts.

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123 of 193 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsNutdriver, Screw drivers, Wrench set

CustomerFrederick W. from Austin TX

Motor buzzed and dryer drum would not spin when pressing start

From the first time the motor buzzed (but dryer tumbler then started to turn), 2 weeks elapsed for the dryer drum to stop turning altogether. If this occurs, DO NOT continue to push the start button because the motor armature wiring will heat up and the insulation will begin to melt and smell - a SAFETY HAZARD. Unplug dryer and lockout/tagout as appropriate.

Through basic troubleshooting, discovered the motor had seized up. Since the unit was about 10 years old and it had to be disassembled for replacement, the decision was made to replace "likely to fail mechanical components including motor, belt, both rear drum rollers/shafts, idler arm pulley/assembly/wheel, associated washers, snap rings and both front glides. Reviewed the PartSelect website and drawings, ordered the parts and they delivered on time. Buy the correct sized snap rings at a local hardware, they're much less expensive. Also once inside your dryer, you'll likely find alot of lint to vacuum out...have fun.

I went online and Googled several resources that showed how to remove the front dryer panels, as well as PartSelect repair stories. From that point on, I took photos as I was disassembling so I would know how to put it back together. Utilize pictures or whatever system you prefer to keep track of taking something apart and putting it back together.

Remove the dryer door, then the front panel Disconnect wires to the light, dryness sensor and door switch. Note belt and pulley configuration that is near the motor-this will help you later when reinstalling the belt. Also note if the ribbed side or the flat side of the belt is against the outer drum wall. Remove the door shroud.

Slip the belt off the idler pulley wheel. Remove front drum support, then dryer drum Note which end of the dryer drum is the front and the orientation of the glides on the drum support. Discard old belt. Drill out and remove the old front glide supports, then install/rivet the new glides.

Remove both old rear drum rollers/shafts, washers, etc. The rear drum roller shafts are secured to a back bracket by a hex nut....feel around you'll figure it out. Replace new roller shafts. Lightly grease using a high quality silicon grease, then replace new washers, roller, snap ring, etc

Carefully unplug wiring harness on motor, there are fragile clips on each end. Don't forget a separate ground wire from the harness is attached to the motor mount bracket. Carefully release tension on the idler arm spring. Using the correct size nut driver, remove three screws (on this model) then take out the motor/idler arm assembly. Remove the old idler arm/pulley assembly. Remove the motor mount clips on each end of the mount (I used a wide blade screwdriver). Remove and replace the motor. Motor configurations changed after Whirlpool bought Maytag, so orient it correctly insuring mounting gasket "nubs" on each end of the motor correspond to the cutouts on the motor mount. Reinstall the motor mount clips. Replace the new idler arm assembly/pulley wheel; grease moving parts with high quality wheel bearing grease. Replace motor/mount bracket assembly back into the dryer. Replace ground wire to motor mount bracket and plug wiring harness back in. Reinstall idler arm spring.

Place belt back on the dryer drum and move into place on rear rollers. Reinstall front drum support. Dryer drum should turn relatively easy. Insure belt is oriented on the drum correctly before connecting belt to motor shaft end and idler arm wheel pulley (the picture you took comes in handy here).

Reinstall the rest of the parts in reverse.

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11 of 13 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers, Socket set

CustomerTom from Blue Bell PA

Very loud intermittent squeeling when running

Remove top two front cover screws. Disconnect wiring. Set aside front cover - door assembly.

Remove two screws at top of the vertical riser cover to expose entire dryer interior. Remove filter. Remove screws to blower cover plate. Remove 4 screws that fasten front drum guide assembly. Remove drum. remove and replace 2 drum support rollers . Replace one rusted drum roller shaft. Replace both drum rollers and non-metalic washers.

Drill out 4 rivets holding two front drum glides. Replace and rerivet new drum glides.

Pry back slighty the many retention points around the front drum assembly which hold the front drum felt seal. Refit the new front drum felt, pressing the retaining clips back in place with a screwdriver.

Replace tumbler motor belt.

Install Drum. Install front drum retention assembly. Install new blower seal with reassembly of blower cover.

Total time - about 1 hour

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10 of 12 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Wrench(Adjustable)

Customeradriel from sylmar CA

Original problem: Blower fan came loose from the motor shaft.Belt and was making a noise clothes were slow drying. Second problem appear upon inspection: Idler pulley bracket shaft severely worn.

Replacing the blower fan took way too long, like 4 hrs, because I didn't know how to disassemble the dryer and get to the problem. Replacing the idler bracket and assorted retaining rings and washers was fast, something like 1 hour. Disconnect the power cord, exhaust hose, and gas line. Remove two screws at the bottom of the face of the machine, unplug the electrical harness to the door light, switch and ground and remove the front of the machine. Remove the access panel at the back of the machine and remove the belt from the idler pulley. Remove the four screws holding the front drum support assembly and remove the drum. Replace some old retaining rings and the spring washers on the drum support rollers. Around back assemble the idler pulley assembly with some new washers and the old roller which seemed in good condition. Put it all back together. About one hour.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerA from Des Plaines IL

Noisey bearing on support roller

UNPLUG UNIT FROM WALL.REMOVED FRONT COVER,2 SCREWS AT BASE.
REMOVED CLIP HOLDING ROLLER ON SHAFT.
THEN REALISED FRONT DRUM SUPPORT WOULD HAVE TO BE REMOVED,4 HEX HEAD SCREWS. tHIS ALLOWED DRUM TO BE MOVED FORWARD TOWARD FRONT TO ALLOW REMOVAL OF ROLLER AN INSTALLING NEW ONE.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Socket set

CustomerKevin from San Diego CA

Drum support roller was squeaking

My 11 year old grandson and I did the repair together. He had a blast and I did too. First we removed a bunch of screws that got us no closer to getting the machine apart than when we started. Then I remembered from the last time I had the machine apart that there are two screws just below the door, angled as not to be visable unless you know where to look. Once we removed those the from came off. We removed the wires for the door light and heat sensor, remembering the order of the wires for later reinstallation. Then we undid the bolts holding down the top. Once the top was removed we took off the belt and removed the drum. We used the retainer pliers to remove the retainer ring from the first roller. We removed the roller and also the shaft as this roller was the noise maker and the shaft was not in reusable condition. We installed a new shaft, roller washer, roller, another roller washer and then the retainer ring. We repeated the same process on the other roller, although we did not replace the shaft as it was in good condition. It turned out I did not need to order the shaft washers as the rollers came with washers. Oh well, its not a good job unless you have parts left over when you are done. Once we replaced the rollers we commenced reinstallation. But first we had to google for diagram of the proper belt installation, which we found and that got the drum and belt installed properly. Thankd god for the internet. Once we had the drum installed we put the machine back together in the opposite order we took it apart. An operational test showed we did the job right, no more squeaking. The only injury was my grandson cut his thumb right after I gave him the speech about watching where your hand is going to end up when that bolt breaks free. It broke loose and into the metal bracket went his thumb. Oh well it was a good lesson and it was not a bad cut. All in all a good repair.

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set

CustomerCharles from Daphne AL

Squeaking noise

I had replaced belt, but the noise continued. Ordered new rollers and washer. Removed the front panel by tipping the dryer back against the wall and removing two screws at the bottom of the panel. Tipping the dryer makes it easy to remove the front panel. Removed the front drum support by removing four (4) screws. I was then able to just move the drum enough to have access to the rollers. Didn't even have to remove the belt. Replaced the rollers. Needed special pliers to remove and replace the retaining rings. Put the drum back into position and mounted the front drum support. Tightened four screws and then put the front panel back on. Plugged it in and tested it. Problem solved. Took about 35 minutes. Thanks

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2 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Wrench set

CustomerRoger from Indialantic FL

Very loud squeaking/screeching when the dryer runs

repairmen said to buy a new dryer! or replace the motor! DO NOT EVEN THINK ABOUT IT!

It was the spring washer that was rubbing against the metal that was causing the very loud noise. The fiber washer that is used on the shaft on both sides of the roller had worn though and allowed the metal-metal contact. The fiber washer wore out! The fiber washers are very cheap!!!! in comparison to a motor or new dryer!


The drum rollers that support the rotating drum eventually wear out the fiber washer.
UNPLUG THE DRYER, DISCONNECT THE VENT
Remove the two screws on the lower front of the dryer panel, probably after you have tilted the unit backward. Remove the front panel by tilting out the bottom as there are two clips at the top. AFTER DOCUMENTING the CONNECTIONS - Disconnect the wires from the switch which is mounted on the front panel.
Carefully put the dryer on its back - be careful of the dryer vent to avoid damaging your floor or dryer vent!
Carefully pull the dryer drum up out of the dryer - as this is done the belt which moves the drum will fall away from the drum. I suggest before you remove the drum to eyeball the way the belt is tensioned and wrapped around the motor driveshaft, guard and tensioner. This will be the most difficult part of reassembling the machine. Some visual understand, maybe even pictures will help you later to get it installed correctly back into proper position... and it is NOT intuitive!
Once the drum is removed, the rollers are accessible. Rotate each and find the squeaker!
I recommend you replace the fiber washer on both, even though only one may be squeaking at this point (the other will be close to being worn out as well!).
I will not document the replacement of these parts as the assembly seems well documented elsewhere. I suggest you remain using the spring washer if there - as the after factory replacements do not seem to provide spring washers.
I would also suggest replacing the dryer drum belt, it is worn, after this many years, and putting in a new one will keep the dryer running for many more years. KNOWLEDGE IS POWER - USE IT

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers

CustomerRoy from Yardley PA

A lot of screeching noise while tumbling

It took me a lot longer to plan the repair and decide to do it than to do the actual work, knowing what I know now, and having the parts, it would take less than half an hour. As there are no repair manuals available, it took one of these reports to give me the confidence I needed to proceed.
I first found out how to open the front (only two screews on the underneath part of the front cover) and opened it to hear the noise, (just put the cover to one side while still connected to the door switch),,,,, sprayed some WD40 all over the place and the noise went away temporarily (DO NOT DO THIS as the oil will burn off on top of heater unit and smell and smoke). I replaced the roller that the drum sits on (above the heating unit) to the right of the drum and the belt. You need a special tool that fits into the little holes in the ring retainer, I got it at Lowe's ($20 +/-). It is a Channellock plier that opens when you squeeze, you have to change the points (comes with it).
So, here is the squence: remove the front panel, disconnect the swhitch (it took some pulling), set aside; remove front drum assembly (only four screws looking at you) and it comes right out; the Drum is light and comes right out as well, it just sits in a dry channel. The belt will fall off.... take the retainer ring off the roller with the special tool... remove roller and replace with new washers (one on either side) replace the ring retainer (recommend getting new one) with same tool. If you remove the small panel in the back of the washer it is very eassy to replace the belt.... I did replace it although the old one looked almost new .. instructions and a diagram come with the parts you buy here by the way... which they should say... place belt on drum per instructions (solid side down), put belt inside the chanell on drum (it will climb to the correct position by itself) put on drum front cover to hold drum in place, and then sting belt on pulley from the back of the dryer. (diagram comes with belt otherwise look at it before taking off the drum) Replace front panel (after reconnecting switch) and you are off (if you want to test without the front panel you have to touch the switch wires to each other (use tape) and do not do plugged in...
After much anxiety but not that much work the dryer runs great and is as quiet as new.... I took the parts off before ordering by the way.... the order came within three days... I am happy to have PartSelect.com .. Maytag had not clue this model even existed.... Thanks

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Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerGlenn from Lewisport KY

Dryer was sweaking and rumbling. Found tub support roller and shaft had failed bushing.

My wife had to help me due to a recent back surgery that I had.

1. Disconnet power. Then if you have room, slide dryer away from wall far enough to tilt it slightly back. We had to do this to remove the two lower front panle philips head scres due to my screwdriver length. If you have a stubby, then you don't need to do this. Remove by pulling out on bottom until the two clips at top disengage from dryer top panel.
2. We removed the four 1/4" head sheet metal screws that hold the front tub support panel (with lint screen). Be carefull of wiring. One moisture sensor wire has to be removed from front cover on lower right side near bottom of tub opening. The remaing wires on left side are long enough to leave them attached and "swing" front panel to your left and in my case, lay it back uprite against the washer front.
3. We slid the tub forward enough to lay old belt down so I could see how it was routed around drive. I wanted to verify paperwork that came with new belt. We then set entire tub out of dryer. You might want to take it to another room if you laundry room is cramped.
4. We removed the nut from back of each support roller shaft, I believe it was 3/8 hex. Then reveresed this procedure to install the new roller and shaft. It was easier to assembly rollers before installing as a unit.
5. I removed the old belt and confirmed its length to new belt. I then installed the new belt over drive sheave and tensioner.
6. We then installed the tub and worked belt around it while keeping it on the drive sheave and tensioner pulley. Had to kind of stick my head into tub to start belt unto it.
7. We checked tub front and rear felt seals and I would recomment\d changing these if your dryer is older than 10 years, we did not have then so kept old ones.
8. We replaced the front tub support and installed the four sheet metal screws.
9. We replaced the front cover and installed the two lower philips head screws.
10. Re-connected power and tested operation.

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2 of 4 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

Tools

CustomerKevin from Rineyville KY

Living overseas and caring for a dinosaur dryer

My friend Saeed did the repair (which was really maintenance) for me. What I really want to communicate is how WONDERFUL it is to use PartSelect for folks like us living overseas and keeping alive an ancient gas dryer (not available in Morocco and infinitely cheaper than electric). We don't have a local Maytag parts dealer, so we feel lucky to have this option of using the diagrams to order exactly what we need to keep our economical and efficient gas dryer going.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Wrench set, Wrench(Adjustable)

CustomerStanley from Chattanooga TN

Loud squeak while running, mostly at the beginning of run.

Unplug dryer, many exposed wires inside. Replace rollers, remember to order two, since there is one on each side for drum support. Use small amount of a good long term oil to help give the drum rollers added friction release. The belt was replaced since it was worn and the added cost is minimal compared to the repair. The shafts were actually in good shape, but since I ordered one I did install it. Be sure to clean up the shafts if left unreplaced since they will be dirty from priro use. The inside of dryer has various sharp edges so I recommend wearing protective gloves to prevent a nasty surface cut.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerWilliam from Springfield OH

One of the roller shafts was worn

Replaced both rollers,shafts, bearings and snap rings.

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsScrew drivers, Socket set, Wrench(Adjustable)

CustomerRalph from Eight Mile AL

Intermittent squealing sound ..getting worse

First of all I looked at the Video, which made it a lot easier. I decided to replace both rollers, the idler pulley, the idler bracket, and the belt so I should be fixed for a while. Installing the parts was not that hard. When installing the drum turn it by hand to make sure their are no binds, this will also insure the belt is not twisted and the felt around the drum is installed correctly. The hardest thing was getting all the panels back together with the right screws. Use a small screwdriver to line up the holes. Parts Select resources on their web site make it easier for the handyman to complete this repair. Parts were in Stock, at a fair price, and received in two days on normal delivery. I will use you again and give you a 10 on your service....

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0 of 1 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Socket set

Customerjoseph from greer SC

Loud noise

My first time repairing a clothes dryer. viewed online demonstration on "how to remove parts for repair. Followed these instructions and did not have a problem finishing the job.

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