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PartSelect Number PS2019403
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
Before I describe how I did the repair I would like to comment on the superior service I received from Parts-Select. On January 6, 2010 I ordered this water valve. I received it 2 days later by fed-ex. I installed the valve and low and behold the valve was not functioning properly. I thought maybe some dirt from opening the line might have gotten into the valve and it would work its way through. This of course did not happen. On January 25, 2010 I called customer service and informed them this valve was defective. I thought I was really in for a hassle, but to my surprise a lady ( I didn't ask for her name, but I wish I had) listened to my complaint and iformed me that even though she was not technically inclined on the valves function a replacement would immediately be provided. While I was still talking to her she informed me the replacement had already been ordered and I should receive it in a few days. I receive my replacement valve 2 days later. What an online company. They really care about their cutomers. The next time I need any parts, this is where I will be going. To install this water valve (FIRST UNPLUG THE MACHINE FROM THE ELECTRICAL OUTLET) If you don't unplug the machine you could short out other components. Disconnect the water lines from the machine. Remove 3 screws from the rear plate. remove the plate. remove valve from the inside of the machine being careful not to cut the wires on the metal cabinet. Unplug three wires. As you unplug these wires, plug them in to the new valve on the same terminals so you won't get them mixed up. Disconnect the rubber hose from the water valve and reinstall it on the new valve. Then reinstall the new valve the same way you removed the old valve. Very simple.
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I thought it was the water valve, so I ordered a new one. I installed the new part and the problem did not cease. It ended up being the cold water spigot being the problem. The head of the screw that holds the seal on fell off and was obstructing the flow of water. I failed at troubleshooting. $5.99 water spigot fixed it.I did appreciate the speed of delivery of the washer parts and the valve worked when I installed it. (after I fixed the spigot) I would order again, but after better troubleshooting.
Replaced the valve
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