2017965-1-S-Whirlpool-21001598-Suspension Spring
2017965-1-S-Whirlpool-21001598-Suspension Spring 2017965-2-S-Whirlpool-21001598-Suspension Spring http://www.partselect.com/Schematics/Maytag/Maytag_Thumb/52465.gif

Suspension Spring

PartSelect Number PS2017965

Sold individually.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Shakes and moves.
  • Noisy.
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    $4.43
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    $.74
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    $3.69
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Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Suspension Springs - Kit of 6

Part Number 2004049

Order within the next 9 hrs and your part ships today!
$30.07
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.8 / 5.0, 12 reviews What's this?
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221 of 230 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers, Wrench set

CustomerDavid from Butler, PA

Washer jumping in spin cycle (white flakes under the washer)

Unlug the AC cord,open the top from the front it snaps open with a little force and hinges on the back, remove the 2 screws on the front cover and take it off, tip the washer and remove the belt, take off the pump hose from the back (I removed the back cover also) and the little hose going to the basket. Remove the 6 springs and lift the complete drum out of the waser and turn it upside down. You can see the plastic snubber ring that is worn, loosen the 6 screws just enough to get the old ring out and the new one in. WARNING (DO NOT TAKE THE SCREWS ALL THE WAY OUT OR THE BRAKE ASSEMBLY WILL RELEASE AND A SPECIAL TOOL IS NEEDED TO PUT IT BACK) Install the new ring, tighten the screws and put the tub back in connecting everything back up and use the 6 new springs. It really isn't that hard to do.

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14 of 14 people found this instruction helpful

Parts Used

  • Suspension Spring

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsSocket set

CustomerMike from Rochester, MN

Broken spring in bottom of washing machine

Opened the front panel by using a flathead screwdriver (to pop the top lid up) and socket wrench (to loosen the front panel off). I then had to reach in and replace the missing/broken suspension spring. The spring was very difficult to extend so I used coins to lodge into the spring to elongate it. After the spring coils were loaded and held apart with coins (nickels and quarters) the spring could be installed using a pliers for leverage. The washer doesn't make the loud banging noise anymore!

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10 of 14 people found this instruction helpful

Parts Used

Level of DifficultyReally Easy

Time to do repair:Less than 15 mins

ToolsPliers, Screw drivers

CustomerKevin from San Diego, CA

Washing machine was rocking back and forth

Removed the two screws holding the control panel in place. Removed two metal clips holding outer shell in place. Removed outer shell. Used vise grips to remove three horizontally mounted suspension springs around the perimeter of suspension carriage and replaced with new springs. Removed single vertically mounted suspension spring at the back of the suspension carriage and replaced with new spring. Replaced outer shell, metal clips, and control panel screws. Done!!! My washing machine doesn't try to run away anymore!!!

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6 of 7 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerDan from Lafayette, CO

Shakes, noisey

Removed the waterlines. Set the ends in a small pan or bucket to catch the water.Do the same with the drain line.
Keep an old towell handy as water will drain out of the drain pump when you remove the drain hose. Removed the back panel. Use a flat bladed screw driver to pop the top off the two clips in front holding the top down. Lift the top and pull the two screws which holds the front in place. Remove the front and set aside. Underneath, use gloves and the screw driver to remove the six springs by placing the screwdriver through the top hook end about an inch and with both hands lift the spring off. Carefull not to let the blade slip off and bust your knuckles on something,hence the gloves. Lean the machine over and walk the belt off the pulley. Disconnect the small tube in the back left corner from the drum and lift the unit out from the top. Set the drum on it's top and loosen the six screws under the big pulley just enough to pull the snubber out. Replace new snubber, tighten screws. Set drum back in place and reattach springs. Lean unit over and replace belt. Reconnect the small tube, back left corner. Replace the front panel and top. Connect the drain line and replace the rear panel. Connect waterlines and check for leaks. I went ahead and replaced all springs. I recommend replacing the belt while your at it. I'm wishing I would have. It runs like new, gets more water out on the spin cycle and the dryer dosn't take as long to dry the clothes.

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5 of 6 people found this instruction helpful

Parts Used

  • Suspension Spring

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Socket set

Customerserenade from charleston, SC

Washer making pounding and rocking sound

Took a screwdriver and pried up the top of washer, then reached in and unscrewed the front two screws that allowed the front to be lifted off.
Removed two screws on lower right side that allowed us to pry open right side of washer. There are six springs along the bottom of washer that keep the tub stable and keep it from bouncing against sides while in spin mode. One of the springs broke and needed to be replaced. Off course it was the one that was in the far back and the hardest to get too. But by prying open the right side it was reachable. The wife pushed against the tub to make the spring stretch a little less but still was too difficult. We took the advice of another home repair guy and put quarters in the spring (about $1.75 worth) to make it stretch out, then it was simple to connect the two ends, remove the quarters and voila....it was done. Screwed theright side back on, but the minimum order on the springs was six and the others seemed fine, we just put the other five inside the washer cabinet, replaced the front panel, reset the clamps on top of the front panel, slammed the top down and we were back in business. The parts including shipping was a little over $10.00. So I am sure we saved at least $140 repair job.

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