117 of 138 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:30 - 60 mins
CustomerJosephine from Clearwater Beach, FL
Dishes weren't getting cleaned
1) Lower Spray Arm and Pump Housing Filter:
1a) Unscrewed lower spray arm cap. Removed lower spray arm. Removed metal radiant shields from lower spray arm, cleaned them, and snapped them onto the new lower spray arm.
1b) Removed Torx screws from pump cover, then removed pump cover.
1c) Curled new filter into circular shape, interlocking the tabs to connect the ends together, then replaced the old pump housing filter by removing the old filter and then pushing the new one into place in the pump cover. Old O-ring was fine, so didn't really need to replace it.
1d) Re-installed pump cover by aligning the water ports on the cover with those in the dishwasher, then pushing cover down into place, then installing and tightening the Torx screws. If I were to do this repair again, I would replace the pump cover with a new one.
1e) Installed the spray arm by placing the new lower spray arm into position over pump cover, then screwing in the lower spray arm cap.
2) Upper Spray Arm
2a) Removed upper spray arm by unscrewing the snap outlet nut, then removing the spray arm retainer. This way, the retainer is undamaged and can be re-used.
2b) Attached new upper spray arm to snap outlet nut by pushing old retainer through new upper spray arm and into snap outlet nut.
2c) Installed new upper spray arm by screwing snap outlet nut back into the dishwasher.
17 of 21 people found this instruction helpful
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsPliers, Screw drivers
CustomerWayne from Moreno Valley, CA
Water leaking out of bottom of door when running
Replacing bottom spray arm to fix leaky door:
To fix the leak in the door it is necessary to replace the bottom spray arm. This is because when the lower spary arm fails it gets small splits which, when spraying, send water up into the door vent and inside the door. It then leaks out the bottom of the door to drain.
1. Take out he bottom dish rack.
2. Locate plastic nut (lower spray arm cap) on lower spray arm (see parts diagram).
3. Remove plastic nut (lower spray arm cap) by hand - it twists counter clockwise to loosen.
4. There will be a small piece (jump-up nozzle) under the plastic nut (lower spary arm cap). Note how it was situated. Place it aside with the lower spary arm cap - you'll need them both during reassembly.
5. Pull off lower spary arm and filter guard (they are attached to each other).
6. Note how the lower spray arm was attached to the filter guard. The top and bottom of the lower spray arm are not the same.
7. Unsnap lower spray arm from filter guard by pulling up on one side and then the other to removed it from the plastic clips on the filter guard.
8. Install the new lower spray arm, by snaping it into the plastic retainers on the filter guard, one side at a time. Make sure you installed it with the correct side up.
9. Remove the two metal pieces (Radient Shield)from each end of the old lower spray arm and place the on the new lower spray arm. A small flat head screwdriver is useful to assist in removing them from the old arm.
9. Place the assembly (lower spray arm and filter guard) back onto the dishwasher and place the jump-up nozzle back into position.
8. Attach the palstic nut (lower spray arm cap) and tighten clockwise until secure. Don't over tighten.
9. Slide the bottom dish rack back into position.
This will fix the problem of the leaky door. I went ahead and replaced the upeer spray arm at the same time since it was a connvient time to do so.
If you wish to do so read on.
Replacing upper spray arm.
1. Remove the bottom dish rack.
2. You can remove the top dish rack, but you don't need to.
3. Examine where the upper spray arm is attached to the dishwasher. You will see three parts. The one on the spary arm center - toward the inside of the dishwasher is the SNAP SPRAY RETAINER. Next is the UPPER SPRAY ARM itself. Next, between the UPPERT SPRAY ARM and the body of the dishwasher is the SNAP OUTLET NUT.
4. Remove the SNAP OUTLET NUT by turing it counter clockwise (remember its upside down so you have to be looking up at it to determine which way is counter clockwise). I had to use a screwdriver blade and the palm of my hand to get it to loosen - I set the blade against one of the Knurls on the nut and gave it a tap with the palm of my hand).
5. The whole assembly will drop down. Remove it from the dishwasher. Note the way the UPPER SPRAY ARM is positioned; as the two sides are different.
6. With a pair of needle nose pliers compress the wings of the SNAP SPRAY RETAINER and remove it from the assembly. The assembly is now in three pieces.
7. Replace the old UPPER SPRAY ARM with the new one - again make sure it is in correctrly, as there is a top and bottom to the spary arm.
8. Insert the the SNAP SPRAY RETAINER into the new UPPER SPRAY ARM and into the SNAP OUTLET NUT. Place the assembly back into the dishwasher by tightening down the SNAP OUTLET NUT - turning it clockwise to tighten.
9. Replace the uppper dish rack if you removed it.
10. Repalce the lower dish rack.
13 of 17 people found this instruction helpful
Level of DifficultyDifficult
Time to do repair:More than 2 hours
ToolsScrew drivers, Wrench (Adjustable)
CustomerYuriy from Skokie, IL
No pressure in spray arms, no washing action
The hardes part was to remove the retaning nut (#34 on the diagram). There isn't enough grab on it and it is quite flimzy. Be prepared to butcher it if necessary. I resorted to wedging a screwdriver between the top flange of the nut and the spray arm and that gave me torque I needed to undo it. Luckily, the nut survived and could be reused.
Once the nut is off, everything else is pretty straightforward, just pay attention what goes after what and in what orientation (take notes if you must, however, I did not and got away with it). My machine has not been serviced in years and there was calcium deposits everywhere. If your machine is just as bad as mine, I strongly suggest to remove everything that can be removed and give it a nice vinegar bath or use other products designed for calcium removal (ask your wife what she is cleaning the bathroom with, it will most likely do). Bottom line, the cleaner the parts are, the better it will pump.
In my case, it was the calcium that eventually killed the impeller #14 and made it spin on the shaft (no pumping therefore).
Inspect all the parts for heat / wear damage so you put one order for everything you might need.
Secondly, the screw #12 that holds the impeller #14 on the shaft is a tiny screw and it is originally secured with a threadlocker. Make sure that the internal thread in the shaft and the screw are absolutely dry before applying loctite.
Thirdly, there is a plastic ball that sits in the cavity in one of the disk-like part (not shown on the diagram). Do not loose it and make sure it is put back.
That's pretty much it. Once properly cleaned and repaired, the machine washed like brand new. Pretty good for less than $50 investment in parts and a week downtime. . .
6 of 7 people found this instruction helpful
Level of DifficultyReally Easy
Time to do repair:Less than 15 mins
CustomerWilliam from Niskayuna, NY
Our dishwasher was not working well at all
After realizing that both upper and lower sprayer arms had long thin cracks in them, I decided to try replacing the arms instead of the more expensive option of upgrading the dishwasher altogether. The top arm popped right out with no tools, new one popped right back in place. The lower arm is easily removed after unscrewing the large ring in the middle of the arm. New arm fit right in place and screwed the ring back on. Dishwasher working like new again!
10 of 22 people found this instruction helpful
Level of DifficultyA Bit Difficult
Time to do repair:15 - 30 mins
CustomerJames from Sun City, AZ
Spray arms were split in the seams & clogged
After I figured out how to remove the spray arms, and filter guard (that was the hardest part) it was a piece of cake. Just a matter of snapping the spray arm into the filter guard, and replacing it the dishwasher, and tightening it with the screw in retainer. Upper arm was also easy to replace after removing the top rack.