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PartSelect Number PS1993872
This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
Once you see pictures of what your looking for its SIMPLE . First turn the breaker off for the regrigerator (this way you don't have to slide nor unplug the unit). In the side by side model remove the four screws and the slide the back panel off. upon removal you will find the coils--make sure the unit is defrosted--plug the drain hole in the bottom of the unit. On either side of the coils you should see a blue on left and red on right wire going from the top to the bottom pluging into the heater brackett asm. Take the two screws out holding the bracket and slide out. Pull the connectors off. Look at the element and IF it is black thats your problem. The new heater bracket may have two tubes instead of one. If so no problem. Upon replacing the NEW heater bracket take the red and blue wire and slowly and carefully pull them out from the side of the coils til you reach the top of the unit where they plug in. Now take both wires together and run them down the right side of the coils back to the bottom where the heater bracket is. As taking the wires down the side of the coils take out any slack to have enough wire to plug the connectors back into brackett. Turn breaker back on and notice how the coils will start to chill while not OVER FROSTING. Once you have confirmed that unit is working 4-6 hours replace back panel and be happly as to HOW much you have saved by doing a VERY simple job.
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Since the original part was a single element we had trouble locating the part we were replacing since it was replaced with a dual heater. Once located the repair went pretty well. We followed one of these wonderful postings that helped work through the difficulty.
remove screws in back panel and remove , defrost coils wit hair dryer,remove two screws that hold defrost heater unplug wire's.plug in new heater put screws back in ,put panel and screws in ...done
Removed two small phillips head screws at lower back of unit then unplugged old element and plugged in the new one. The thermostat defroster had two wires and clipped on to the coils so I simply cut the two wires and removed the old thermostat and wired in the new one. A local appliance repairman wanted 50 dollars just to look at the unit plust 60 dollars and hour plus parts. I fixed this myself with no experience in about 15 minutes for less than 70 dollars!
First I removed the freezer racks. Used a screwdriver to remove the two screws on the back panel and the two screws on the bottom rack holder. Then used a blow dryer to defrost the ice from the evaporator, removed the two screws for the heater and replaced with the new one. Took out the old Thermostat and spliced in the new one.I ordered the sensor temp as well but did not install it yet because the location of this was awkward. I thought the instruction on this site was great! This was a very easy repair and so far it seems to have solved my problem. I has only been a week but so far so good.I will always use this site in the future. Parts and fellow stories saved a lot of money.
Removed the evaporator panel's cover. The ice covers up the defrost heater. Use heat gun to melt the ice on the defrost heater then removed the 2 screws, pull it out and check its resistance (it was open). After replaced the deforst heater, the refrig. works OK.
Take off the panel in the freezer side to expose the heater, defrost all the ice. Remove the screws that hold the heater in place and remove the wires from each end. Plug in the new unit and replace screws. Replace screws in the freezer panel, to complete the instulation. It will take the most time to defrost the ice, and clean up the water. To help defroct I used my wifes hair dryer. (She did not know it)
Disconnect the broken one and install the new one
I removed the panel in the back of the freezer. You have to take out all of the shelves and remove four screws. Then I took out the two screws in the heater element and swapped out the old heater element with the new one. It was really easy and now I don't have to defrost my evaporator once a week with a hair dryer. If I had known it would be so easy to get the parts I would have done it as soon as the problem started.
Replaced defrost heater as suggested in your video and the fridge now works as new. Thank you for easy delivery and excellent video.
1 Unplugged Refrigerator and removed all the freezer shelves.2. Removed the light bulb in the back of the freezer.3. Removed rear panel on back wall of freezer. I had to do some defrosting on the back panel due to frost build-up. 4. Defrosted cooling coils using a hair dryer. This took a considerable amount of time due to frost build-up. Also, there was a considerable amount of water run off due to melting. I plugged the drain, and used towels and a bucket to soak up the water. 5. Removed the old element located at the bottom of the cooling coils and removed the wires from each end.. At that time, I also notice when the directions referred to "right" and "left", the point of reference was from looking out of the unit (not facing the unit). 6. Reroute the pink wire on the left side to the right side of the freezer coil. The defrost heater element I removed was a single heating element and the element I purchased was a double heating element. I then attached the blue and pink wires to the right side of the heating unit. (The pink wire was sufficiently long to reach the element. I did not need to splice an extension into it). The yellow "jump" wire was on the left side of the heating unit. 7. Attached the new heater to the freezer coil framing with the two screws.8. Reinstalled the back freezer panel.9. Reinstalled the freezer shelves.10. I plugged in the unit to restart the refrigerator.The defrosting took a considerage amount of time. Otherwise would have taken about 30-45 minutes.
Had this problem on a previously owned GE side by side and paid a repairman $250 to fix it. When it happened to the 2 year old one in our new house, I decided to save some $.Pull 2 screws on the sheet metal cover in the back of the freezer and remove it. Place a towel in the bottom of the freezer to absorb the water and defrost the coil with a hair drier. Remove the 2 screws holding the defroster to its bracket and unplug the wires. I had to re-route the left wire down the right side since the replacement unit had 2 elements instead of the one on the unit that went bad. Changed out the thermostat since I was in there anyhow; just unclip it from the refrigerant line, cut and splice the orange and pink wires (you'll need 2 butt splice crimps and a crimper tool). Stick it back together and you're done.
Unplugging the fridge.First, i unloaded the freezer to access the back panel. Remove the shelving and light bulb. Next, i unscrewed 4 screws to remove the back panel. Then, I cut the wires to the defrost thermostat and spliced in the new thermostat. To replace the heater, unscrewed 2 screws but only used 1 screw to attach the new heater because it was shorter than the original.Hopefully, this works. I'm unsure because the old components seemed to work when testing them with a multimeter outside of the freezer.
went well after witching the vido
Turned freezer dial to 0, disconnected power cord, emptied freezer and covered food with blanket to keep cold, removed shelves, removed evaporator screws and cover (back wall), removed two defrost heater screws then heater, visual inspection showed element was burned out (like a light bulb), replaced cover but not the screws, left the heater out, plugged back in, turned freezer dial to 7. I then ordered my new part for normal delivery and it arrived 3 business days after the day it was ordered. Repeated the early steps above. My freezer had a single element heater but it did not need the adapter provided, I was able to move the left hand side wire over to the right hand side and plug both in on the right side. This time I put the evaporator cover screws on for a permanent solution. The freezer will likely work fine for a week or two without the defrost heater while you are waiting for the part to arrive but I would not buy any new frozen food until after the repairs are made. I was very satisified with the website, the quick delivery and the quality of the part. I would give it 5 of 5 stars.
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