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PartSelect Number PS1993872
This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.
This part works with the following brands: GE, Hotpoint & Kenmore.
This part fixes the following symptoms:
I had this problem before and I knew it was related to the heater located in the freezer section. With the help of the drawings in the parts selct webpage I was able to identify the part I needed within 5 minutes. I ordered the part abd in 3 days I had it delivered.I followed the instructions that came with the part step by step and I got my refrigerator up mand running in about 45 minutes.
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When the part first arrived I thought that I had ordered the wrong one. It was a dual element heater while the one in the freezer was a single. After reading the instructions it gave specific info on how to replace a single element with the dual. It was VERY easy to replace. i had manually defrosted the coils a couple of days before but they were already covered in frost. I know that I should have manually defrosted them again but I installed the new element anyway and it started working instantly (must have caught it on the 'on' cycle or when I repowered the fridge it started the 'on' cycle). The coils were defrosted within a few minutes. Amazing. Very easy to follow instructions.
Well, first I googled the problem and the model and found my way pretty quick to you guys. I sent a note to Tom P., who confirmed that I was looking at the right things. Then I offloaded everything from the freezer and fridge to the RV fridge and chest freezer, unplugged it and used my hair dryer to melt the ice on back plate so I could remove it.I removed the two small screws at the top of the back, below the icemaker and light bulb, and slid the back cover up and out. Since my coils were pretty heavily iced, it took about half an hour to melt enough that I could get the defrost heater out and check it for continuity, which it failed.The replacement design is slightly different (2 heater coils vs 1 and connectors on one end), but functionally the same. When putting the new one in, you need to re-run the blue wire down the same side as the pink wire because the connectors are on one end. Mine was long enough to work, but they include a splice kit in case yours isn't.It took me longer to get the cover back on than to replace the heater assembly! Everything is back to normal, had ice cubes within a couple of hours...Thanks for your help!
After reading about what others had done on PartSelect, I decided to order the defrost heater and bracket assembly. When the parts arrived (very prompt) I removed the back panel of the freezer. Ice was covering the coils, so I took a hair dryer and melted the ice. Then I removed the defrost heater and replaced it with the new one. Very easy; only a couple of screws on the back wall to remove and one on the heater itself. Anyone can do it. I had called a repair service, and they wanted $75 just for the service call. I probably saved at least $100 by doing the job myself.
Fortunately while my refirgerator was still under warrant I had this same problem and watched the repairman fix it. To confrm my suspicions I cleaned out the freezer compartment, removed the back panel (2 screws), and used a hair dryer to defrost it. I suggest plugging the drain hole or laying a towel in the bottom of the compartment to catch the run off or your drain pan could over low. Once defrosted I was able to verify that the element on the defrost heater was burnt. Since it was Sunday I re-assembled and cranked it back up until I could get the part. I did a goggle search on Monday, found the part instantly using only the model number from the refrigerator at PartsSelect.com. The part arrived Wednesday as promised, I repeated the process from Sunday, removed the defective part (2 screws & 2 plug in type wire connections) and she works like a charm now. I do think the manufacture of the part should consider a new design since this is the second one my unit has needed in less than 5 years. At only $27.50 ea. I should have purchased a spare to have for the next time!
Considering that I am a woman who knows nothing about repairing or let alone anything about refridgerator parts etc.... It was very easy.First I went on line to see if I could even figure out what may be the problem with my refridgerator. After hearing similar stories on this site I thought I would try to order a new heating element since it wasn't that expensive and hopefully save me lots in $$$ have a repair man come out.I removed the shelves in the freezer portion and then removed the back panel. I had to wait for the freezer to defrost, then I removed the burned out heating element which is about 10 inches long and replaced it with a new one.It was so simple and probably would have taken less time if I had the freezer already defrosted.Now the refrigerator is working like new and I fixed it all by myself without the help of my husband!!!!
Very easy. Just removed the two screws holding heater element in place. I disconected the wires on both ends then re-attached the two wires to the replacement heater and put both screws back on and WHALA! Done!
First I removed the freezer compartment backplate by unscrewing three screws. Then I unscrewed the 2 screws holding the heater element in place. While holding it in one hand I pulled the wires off, one on each end of the element. Then replaced it with new part and put it all back together. Piece of cake.
So our food was not staying frozen or cold so as usual i was thinking huge bill. I deceided to take a look for myself not knowing anything about a freezer. After removing all the food I noticed ice on the back part of the fridge so I just started to remove the back panel and as soon as I did that I heard the fan breath a sigh of relief. So I defrosted the block of ice and put it back together.a few days later same thing. So on to the trusty Internet. I found partselect and helped me discover the problem of a faulty defrost heater ( who would think a heater in a fridge) Anyway I ordered the part and it was at my door in 2 DAYS!!Thanks to PartSelect for saving me a ton of money and time. Great site! and company!
Had some knowledge of freezers and located Parts Select Web Site. Excellent advice and illustrations. Took four days to determine fault, locate part, order, receive and repair. Price was very reasonable and response was more than acceptable. Good Job Parts Select.1. Found Compressor and coils obstructed by heavy dust: Cleaned Re: No change2. Check defrost timer for recycle. Good3. Defrost freezer and initialize Re:No Change4. Check heater by setting timer for defrost: Re: Not heating. Disassembled assembly and found heater burned with open coil. Located parts on web site exactly as depicted, Ordered part and Parts select did all the rest very responsively. Recieved the part in just over two business days. Fridge has been operating fine since.Better than any service man.
I removed food, then removed shelves.The light bulb and shade had to be taken out.removed two screws from interior back panel.defrosted cooling coilsremoved two screws from defrost heatertook off two wires ...donereversed procedure to finish installation
took the panel out of the back of the freezer removed heating element put 2 screws back in the heating element for 2 screws back in the back of the freezer and the shelves
1. Unplugged refrigerator from wall power socket.2. Removed the 2 1/4'' screws and removed the back panel in the freezer section3. Defrosted all of the ice off the coils and heater using a blower dryer which took about 10 minutes and lots of towels.4. I replaced the defrost heater by following the provided instructions. I had a single element defroster which was replaced by a double element defroster. The instructions provided showed how to modify the wiring and were simple enough to follow.5. Installed back panel and plugged in the refrigerator.I checked on the defroster 1 week later and was pleased to see no ice on the coil. Problem solved.
After unplugging refrigerator and allowing freezer section to defrost completely I removed the lght cover in the freezer section and the green ground wire that is clipped to the panel. I was then able to get to the 2 screws needed to remove and pull out the back panel. I removed the failed heater from the bottom by disconnecting the blue and pink wires from the heater. I was replacing a single heater with a double heater so I needed to dress the blue wire down the right side of the evaporator. I positioned the double heater with the yellow jumper wire on the left and continued to connect the blue and pink wires into either socket on the heater. Be sure not to touch the bulbs with your fingers as they could be damaged by the oils on your fingers. Secure the heater by re-inserting the 2 mounting screws. Re-attach the green ground wire with clip to the back panel before you screw the panel back on. Restart the refrigerator and you are done. This was so easy and I saved over $120.00 doing it myself!!!!
Once you see pictures of what your looking for its SIMPLE . First turn the breaker off for the regrigerator (this way you don't have to slide nor unplug the unit). In the side by side model remove the four screws and the slide the back panel off. upon removal you will find the coils--make sure the unit is defrosted--plug the drain hole in the bottom of the unit. On either side of the coils you should see a blue on left and red on right wire going from the top to the bottom pluging into the heater brackett asm. Take the two screws out holding the bracket and slide out. Pull the connectors off. Look at the element and IF it is black thats your problem. The new heater bracket may have two tubes instead of one. If so no problem. Upon replacing the NEW heater bracket take the red and blue wire and slowly and carefully pull them out from the side of the coils til you reach the top of the unit where they plug in. Now take both wires together and run them down the right side of the coils back to the bottom where the heater bracket is. As taking the wires down the side of the coils take out any slack to have enough wire to plug the connectors back into brackett. Turn breaker back on and notice how the coils will start to chill while not OVER FROSTING. Once you have confirmed that unit is working 4-6 hours replace back panel and be happly as to HOW much you have saved by doing a VERY simple job.
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