Defrost Heater Harness Kit

PartSelect Number PS1993872

This dual heater kit replaces the single heater. It's redesigned to use two heating elements for a better defrost cycle.

This part works with the following brands: GE, Hotpoint & Kenmore.

This part fixes the following symptoms:

  • Fridge section too warm.
  • Freezer section too warm.
  • Freezer not defrosting.
  • Freezer section too cold.
  • Refrigerator runs too long.
  • Frost buildup.
  • Fridge section too cold.
  • Ice maker will not make ice.
  • Too warm.
  • Unusual Noise.
  • Compare At

    $39.30
  • You Save

    $6.55
  • Your Price

    $32.75
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.9 / 5.0, 197 reviews What's this?
 

8 of 11 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerCurt from Selma NC

Stopped cooling

Removed panel from inside the back of the freezer section, by removing four screws. Then, sprayed the ice build-up on the coils, with hot water until all of the ice was melted away. (Note: be certain to plug the drain hole, and use several towels to catch the water drainage. ) Removed the Defrost Heater Element by removing two holding screws. Unplug the unit and pluged-in the new unit and replaced all screws as originally mounted.

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9 of 15 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerJeff from Elk Grove Village IL

Freezer not defrosting/water line freezing inside freezer door

The problem I noticed was the temperature in the freezer was not cool enough. I also noticed ice forming inside the freezer.
Easily found that it was the defrost heater. Very easy to replace. Google it and you will find videos for it.
I have been having a problem with the water not working for a few years now and knew that it was freezing inside the freezer door. Just decided not to used the water.
While I was researching my defrost problem I decided to look into the water line problem and found that there was a kit for this (WR49X10173). Call GE! The customer service was great. They sent me one out at no charge. I will be returning this kit to parts select today.
Now the kicker....
Freezer is acting crazy now (about a week after I did the repair). The temp in the freezer was getting to -20 degrees according to my 5 dollar freezer temp gauge. I did talk to a service guy and he said it is almost impossible for a freezer to get that cold. Maybe my thermometer is not accurate, but it did seem that it was running when it didn't need to be running. The temp in the freezer was definitely cold enough.

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6 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerMichelle from Minneapolis MN

Freezer section was too warm

Both parts were easy to install and they fixed the problem. It is a two person project as it is very hard to get both hands inside the freezer section because it is so narrow. Be sure to orient the wire nuts in the right direction to avoid condensation and follow the instructions to create a drip loop on the wire connectors. We reviewed many "fix it" forums and almost bought the mother board. Really glad we found parts select, saved over $100.

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12 of 27 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver

CustomerGuy from New Palestine IN

I placed a heat gun in the freezer section to defrost the coils and did not return in time. The heat from the heat gun rose upward and melted all of the soft plastic parts. The good news was that the 16 parts were not expensive but the one main part that was needed to put it all back together took 3

I REPLACED ALL OF THE PLASTIC PARTS AS WELL AS THE HEAT COIL THAT IS MOUNTED AT THE BOTTOM OF THE COILS THAT KEEPS THE COILS FROM FREEZING UP. IF I HAD NOT MELTED THE PLASTIC PARTS THE COIL COULD HAVE BEEN REPLACED IN 2 DAYS, 1 DAY TO RECEIVE THE PART AND THE NEXT TO DO THE WORK. THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THIS HEATER.

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5 of 6 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerWilliam from Cape Canaveral FL

The factory "single" defrost element was burned out.

Unplugged Frig. Emptied freezer shelves of food, removed ice container, removed all shelves, removed light bulb cover and light bulb, removed rear panel over coils (2 phillips on bottom and 2 1/4" hex on top/staggered. Used HAIR DRYER hung on a wire to defrost the "ICE BLOCK" over the coils. Used heavy towels to catch the water in the bottom so the condensate drain didn't just overflow. Removed the 2 screws holding the old element. Unplugged the quick disconnects. The new 2 element heater purchased at PartSelect is not "encapsulated" like a florescent tube as was the original. Much greater efficiency with exposed element coils. RE-routed blue wire on left of coil bank to the right-used the same split insulator that pink wire is in to keep it safe, did not need to use the jumper extention that comes with the kit. Plugged in both the blue and pink wire quick disconnects, installed the new defrost element with the 2 screws. Cut the old thermostat right up against it's sensor pot. Stripped existing wires, used my own wire nuts to mate the new thermostat, wrapped tight with electrical tape, then tucked them up underneath. Snapped the new sensor on the evaporator line at original location. Replaced panel, plugged frig back in, turned control in Frig side to 1, and it works like new now. No more freezer burn. Ice cubes better. Still, this design is poor and no more GE major appliances for me.

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6 of 9 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyEasy

Time to do repair:Less than 15 mins

ToolsNutdriver, Screw drivers

CustomerTimothy from Hartford MI

Coils in freezer over frosted restricting air flow.Warm frig.

1) Unplug Refrigerator. Remove all shelves and light shield in the freezer.
2)Remove panel covering refrigeration coils inside freezer in back. Two hex head screws w/nut driver.
3)Remove the defrost heater using phillips screw driver. Two screws.
4)Unplug two quick disconnect stakons and wires from heater.
5)Plug the wire coming down the right side into one side of the new heater and plug the shipped white wire into the other quick disconnect spade at the heater.
6)Install the new dual element defrost heater into the same place where the old was. Connections to the right.
7)Route the wire that was on the left across the top of the coils and down the right side.
8)Bring the existing wire from the left side down the right side and the white wire up the right side. Wires should not be tight at all and do not remove the tape at the stakon.
9)Now wires need to be cut (if necessary)and crimped together in the shipped stakon. This stakon looks like a wire nut.
10)Wires should be tucked gently into the styrofoam up and down the right side. Wirenut should be positioned so that water can not collect in it.
11)Replace the panel over the cooling coils.
12)Plug Refigerator back into the wall outlet. Put shelves and light shield back in.
13)My refrigerator is now working without a problem. It's been est two weeks.
Ice maker is also working correctly.

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5 of 6 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers

CustomerMike from Seaford NY

Freezer stayed cold but fridge got warm every 3 weeks

Unplug the fridge, then:
1) Remove food and shelves from freezer
2) Remove rear panel from inside freezer (panel that covers the evaporator coils)
3)Stare at all the ice covering the coils for 10 seconds!
4) Plug the drain hole in the bottom left side of the freezer (cork or plug made from rolled up paper towel), and place a big towel in the bottom of the freezer compartment to absorb the melting ice
5) Plug in a table fan and leave it blowing into the freezer compartment, at the iced-over coils. Come back in 30 minutes.
6) Ice should be all melted. Place the wet towel in a bucket.
7) Remove the little clip attached to the green wire from the top of the panel., and then remove the two top screws on either side of the panel covering the coils. Take out the panel.
8) Removed the two screws that hold the heater element in place at the bottom of the coils. Pull the element out about 3 inches and disconnected the two wires.
9) Connect the wires to the new heater element, and screw it back into place. Put panel back, shelves in, turn fridge on. Fixed

I ordered the defrost heater and replaced that, also ordered the defrost thermostat but the old one looked fine so I did not replace that. Fridge and freezer have been working great, no more icing problems.

Thank You PartSelect!

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4 of 4 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerKenneth from Sweet Home OR

Evaporator coils iced up causing no cooling in freezer or fridge.

First I disconnected the Power from the unit. Pulled out the freezer drawers and the ice machine used a 1/4 inch nut driver and removed the sheet metal from the back of the freezer exposing the evaporator coils. I defrosted the coils. Then I removed the two screws holding the defrost heater braket assembly and removed the two electrical connections from it. I then installed the new heater put everything back together(reverse of installation)and it works like a brand new fridge and freezer.

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5 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerFrank from Harpers Ferry WV

Refrigerator compartment got warm

After a little research I realized my problem could be one or possibly two components of three that caused the problem. Instead of changing one at a time, I took another approach. I just bought and changed all three to save time and prevent having to do the job all over again. Each time I would have to melt the ice off of the cooling coils and this is time consuming and annoying having to melt the ice repeatedly. I put a very accurate thermometer in the fridge and have been monitoring it since I changed the components. After one week it seems to be working fine keeping the fridge at 34-38 degree F.

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6 of 11 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerMichael from Ramona CA

Freezing up

Repair man said we needed a new circuite board, which I ordered and installed, however didn't fix the problem. Freezer was still freezing up, so I ordered a new defrost heater and thermostate. Installed yesterday, so it will be a week or so before I can check to see if this repair is working. However, replacement of these parts was very easy, and online ordering and delivery service the best. Keeping fingers crossed this repair does the trick. Best, Mike

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3 of 3 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerHUAHUI from NEW HYDE PARK NY

Refrigerator cannot generate cool air

I bought the GE Refrigerator about 4 years ago for about $1500. The defrost Heater failed about one year ago. Then I called local repair guy, he replaced the Defrost Heater and charged me about $250. Now it happened again. I think we should try it to fix it by myself. I found the parts from partselect.com, it costs me $50 with 2-3 days shipping. After it replaced, it works fine again.

Note: Symtom: cannot make cool air, Frozen area with frost on the wall. Regeriator "leaking water" on floor since iced food started to melt...

Solution: open the cover of the wall inside of frozen zone, use hot water to defrost it gradually. removed the failed Defrost Heater and replaced it with new one.

Note: after you defrost the area inside of the wall, your refrigerator will work normally without the Defrost heater without any issue about week while you are waiting for the parts coming.

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3 of 3 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Screw drivers

CustomerRudolph from Arroyo Grande CA

Evap coil freezing up every 2 weeks

removed 2 - 1/4" screws and 2 phillip screws to take off the evap cover, then 2 phillip srews to take out the defrost heater assembly, replaced and put everything back together. no problem.
I GOT THE PART SO FAST THAT I WAS SURPRISED TO SEE IT THERE!

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3 of 3 people found this instruction helpful

Parts Used

  • Defrost Heater Harness Kit

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerEdward from Florida MA

Freezer was not freezing foods completely or making ice properly. It was running almost 24/7. It was not defrosting and ice was building up on the back wall. The refrigerator food drawers were freezing fruits and vegtables.

Great Service! Received the part the NEXT DAY!

We originally called a service technician. He came the next day and said the mother board was no good. He order a new one and replaced it a week later. Total part & labor cost: $185.00 (Remember we're without a working refrigerator the whole time the part is on order)
Two days later the freezer is doing the same thing. We call the tech again and he seems confused and says it could be the heating element, he'll order one at no charge and replace it for us free. He never comes back with the part and does not answer our 2 dozen phone calls. I checked the element myself and saw that the tube had been scorched, like a burnt out light bulb. Searched for parts on internet and found this great site. "Partselect.com"
REPAIR:
Refrigerator had been unplugged for a few days to defrost ice build up in freezer. First, I removed the shelves from freezer compartment, removed the back panel and removed screws holding heater element in place, I unplugged the two electrical leads and plugged in new part. AS EASY AS THAT !!!!! I reinstalled the screws to hold the element, installed the back panel and replaced the freezer shelves. I plugged the refrigerator back in and within hours the freezer started making ice again. It's been about 3 weeks and we have not had a problem since.
Fantastic Service and instructions and Inexpensive !!!! I will use this site again, if needed, and will recommemd to anyone who needs parts.

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3 of 4 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:Less than 15 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerRuss from Bella Vista AR

Freezer would have ice blockage and eventually both sides would quit cooling. Starting with the refriidgerator side then the freezer side temp would eventually begin to rise all over the course of 2 to 3 days.

Unplugged the refrigerator and removed inside back panel from the freezer compartment and left doors open to allow all ice to thaw. I chose not to use a hair dryer and speed up the process as this could possibly cause more damage if not done with caution. After all ice was melted i took both screws from heat element assembly and followed the simple instructions that came with the new part. Since meters an i dont really work well together and since defrost thermostat and temp sensor were so inexpensive. I opted to purchase those as well in my initial order. They were as simple to replace as a lightbulb. Unscrew the wire nuts from existing sensors and screw wire nuts back on to the new sensors. Buy purchasing all three items at once i felt it just ensured the fiz was complete and the unit has been operating for 7 days like new. One thing i would pass on. If it is the heating element that is burned out, the glass tuve on mine was very black and charred looking. Also when you take it out of the assembly the element was actually in two pieces. Did something cause the element to stay on until it burned out or just old age i dont know. Again, for less than 20 bucks i purchased the additional parts that would seem most obvious to replace and i would recommebd the same. Part select saved us a lot of money not only in parts but in allowing someone with no considerable knowledge in this areato make repairs without hiring an expensive repairman.

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7 of 16 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerAnn from Provo UT

Refrigerator kept getting warm

I am a 45 year old woman who is pretty handy but with no prior knowledge about appliance repair. I do have the attitude that if someone else can do it, so can I, which is helpful. I was able to watch a video on this website that showed me exactly how to replace one of the three parts that I replaced. It totally made it easy so that I knew what to do with the wiring. So far, my side by side is working great. I'm the champion! This repair cost me about $75. Who knows how much a repair man would have charged just to look at it.

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