Soap Cup Door Latch and Gasket

PartSelect Number PS1960445

Please Note: A bad gasket is one of the causes for a door leak.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Leaking water.
  • Will not dispense detergent or Jet Dry.
  • Compare At

    $4.21
  • You Save

    $.70
  • Your Price

    $3.51
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 3.3 / 5.0, 24 reviews What's this?
1-15 of 24
 

389 of 393 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsScrew drivers, Socket set

CustomerBernard from Williamsport PA

Water leak at right side bottom of the dishwasher door

After dissassembling the unit to discover the leakage source I determined that it would do best to replace the top three contributors to the problem as listed by you. Disassembly, parts replacement and reassembly was straight forward and a few hints garnered from your good instructions and assembly blow-up drawings made the job simple with the most difficult task being the removal of the adhesive foam gasket at the bottom of the door's interior. After scraping as much of the deteriorated foam away as possible with a plastic scraper I used some of my wife's nail polisher remover and a clean-up rag (being careful not to get the remover on plastic parts)and soon I had the adhesion area surface clean and ready to receive the new seal. With close attention to clean up of residues left behind from detergent and water and care taken with part installation and reassembly it no longer leaks and I hope to get another 10-15 years of leak free operation out of the dishwasher

Help other customers find the most helpful instructions.

Were these instructions helpful?

34 of 35 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerAlan from Jonesboro IL

Water leak at the left corner of the units door.

My first diagnosis was that the leak was originating from a worn door seal. The door seal was replaced, but did not correct the problem. The spray bars were inspected for cracks or splits and were found to be sound. I removed the interior cover of the door and traced the water leak back to the dispenser door latch seal. The latch grommet was replaced and the problem was corrected. In order to replace the grommet, the interior door cover screws were removed using a star bit screw driver. Once the door cover was separated from the door, the small motor that operates the door latch mechanism needs to be unclipped from the door cover (leave the wiring harness connected). Use a nut driver with a 1/4" socket to remove the latch mechanism (2 screws). Slide the old rubber grommet over the latch, and install the new rubber grommet. Reassemble the latch mechanism, reversing the previous steps. Done.

Help other customers find the most helpful instructions.

Were these instructions helpful?

21 of 21 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket
  • SLIDER

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers

CustomerElliott from Tucson AZ

Soap dispenser stopped opening.

I first removed 7 Torx screws holding the plastic housing to the door. Then removed two hex screws holding the
dispenser in place. At first I thought that the wax motor was broken, but measuring it with an ohm meter, it had the same resistance as a new wax motor (about 2-3 kOhms). Examining the release mechanism it looked like the stem at the back of the latch was a bit bent. I replaced both the latch and the slider. However, I probably only needed to replace the slider. After reassembling the pieces, the soap dispenser now works. By the way, as another poster noted, you can only test the mechanism when the dispenser door is closed and the latch is
displaced from its normal position.

Help other customers find the most helpful instructions.

Were these instructions helpful?

11 of 13 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerJohn from Mountainside NJ

Water leaking out of the door of the dishwasher

First, the problem was the little rubber gromet on the soap door operator lever. It was not the door gasket. I had to use a torx driver to remove the 6 screws that hold inside door panel on. After separating the inside door panel from the metal door I was able to see the soap door operating mech. I then removed 2 hex head screws from the soap door operator. I was then able to remove the operators plastic lever along with the rubber gasket. I then slid the new rubber gromet over the operator lever and put the mech. back in place. I put a little silcone grease on the plastic slide bar that operates the plastic release lever of the soap door. I then made sure everything worked properly. I then put the inside door panel back on.
No more inside door leakes when the dishwasher is running.

Help other customers find the most helpful instructions.

Were these instructions helpful?

7 of 7 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

Tools

CustomerJohn from Nashville TN

Dishwasher leaking down inside of door from detergent latch

The part arrived sooner than I was ready to install! But it only took about 30 mins.(could take less but I like to do extra) I used a cordless drill with a star bit to remove the 7 screws holding on the inside plastic door cover. I unplugged the four electrical plugs so I could take the cover off completely. Once removing the cover I placed the cover on the kitchen counter to work on. I removed the liquid softner dispenser by turning tthe big threaded white plastic gromet on the front side of cover. I checked the big o ring for wear. Before reinstalling the liquid dispenser I placed a bead on 3-M black gasket silicon around the base and placed the o-ring on top of it just to make sure that it won't leak either. (this is installed last) There was quite a bit of the calcium build all over the parts. I cleaned this up with some CLR and a toothbrush, you don't have too but I'm a little picky and do not want to open it up again.
There are 2 little hex head screws holding the latch and associated hardware in place removing them was no problem. remove the old rubber gromet and put the new one on. Make sure the area where the gromet seats is smooth and clean. Now put it all back together and you should have no leaks

Help other customers find the most helpful instructions.

Were these instructions helpful?

7 of 8 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Wrench set

CustomerCharles from Melrose Park IL

Water leak from bottom of door, and broken door spring linkage

Thanks to repair stories about door leaks on partselect.com I ordered parts for the detergent/rinse dispenser in addition to the door gasket. The installation of the door gasket is really easy, simply remove the old gasket starting at one end. I needed a small screwdriver to get the old gasket end out of its channel, then pulled the entire gasket out. I cleaned the channel with water and simply pushed the new one into the channel, starting at the left bottom and continuing around. It is important not to stretch the gasket and also to have it equal length on both sides of the tub. Total time less than 10 minutes.

The replacement of the detergent grommet requires removal of the inner door panel. I removed the seven torx-head screws along the edge of the plastic panel and lifted the panel away from the outer metal door. There are wires attached to the detergent cup motor. I tried to remove them but found it was easier to simply snap the motor out of it's retaining clip, leaving the wires attached. The inner door panel can now be removed. The detergent/ rinse aid module is removed by taking out two hex-head screws. It lifted away from the door and the grommet is right on the front, surrounding the detergent cup latch. I removed the old grommet, cleaned the residue of old detergent and water hardness from the latch and the backside of the inner door. and placed the new grommet over the latch. I used a little water on the new one to make it slide on easier. I then reattached the module to the inner door. Be sure the grommet is centered in the square hole and evenly tighten the two hex-head screws. Re attach the soap motor by snapping it in place being careful to align its plunger correctly with the soap module. There is a groove in the plunger that fits into the plastic arm of the module. Re assemble the inner door and tighten the torx-head screws evenly. This job took about 30 minutes and completely solved the leak problem.

The broken spring linkage requires partial removal of the dishwasher. First, I turned off the power and water as a precaution. I removed the undercounter philips head screws, removed the lower access panel and kick plate using a nut driver. To access the door spring mechanism, the dishwasher must be pulled out from the cabinet about 10 inches. I had flexible electric and water lines so they didn't need to be disconnected. If the water and electric are rigid, then they have to be disconnected. This may require a professional. The replacement of the door springs and linkages is very easy once the dishwasher is pulled out. Keeping the door closed and locked, simply hook one end of the spring on the linkage, attach the other end of the linkage to the door and attach the other end of the spring to the hole in the dishwasher base where the old spring was attached. It is a good idea to replace both springs and both linkages to keep equal tension on both sides of the door. Slide the dishwasher back to it's original position and replace the undercounter screws and the lower access panels. Total time less than 15 minutes.

Help other customers find the most helpful instructions.

Were these instructions helpful?

5 of 6 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerCHARLES G from OKEMOS MI

Reservoir was leaking past the 0-ring and out the front of the door

After removing the parts so I could get at the o-ring, I replaced the o-ring and restarted the dishwasher. Water was still getting past. Maybe has something to do with the difficulty of tightening around the short shoulder near the o-ring. To overcome the problem I applied a thin layer of Marine Goop under and over the o-ruing and reassembled the parts. Now no leaks.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerTed from portland OR

Leaking water at bottom left of dishwasher door

Initially thought this issue was the dishwasher door gasket, but after reading post on this site about door latch grommet, removed 7 "hex screws" pulled inside of dishwasher door away and traced water from leak back to soap dispenser latch/grommet area so instead of ordering door gasket ordered door latch and grommet. Replaced grommet only (in addition to 7 "hex screws" had to remove 2 additional screws to get to it) which took some maneuvering. Re-aligned grommet and latch, inserted and tightened all screws that had been removed. Works great - no more water leaking!

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerStephen from New York NY

Detergent cup not opening

Replaced cup lid spring first no luck then replaced detergent cup motor problem fixed complete part replacement took less then 30 min.

Help other customers find the most helpful instructions.

Were these instructions helpful?

2 of 3 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Socket set

CustomerKen from Wheaton IL

Dishwasher was dripping water out the front during use

The dripping water was coming from bottom right side of the door, almost directly beneath the detergent dispenser. Looking closely at the drips, I could see that they were coming from saturated insulation that is between the inner and outer door layers. I took the inside piece of the door apart and sure enough I could see water had been getting through the door latch and running down the inside of the door. I could see that the grommet around the door latch was cracked and brittle, so I replaced it and was pretty sure that would resolve the problem. But when I put the door all back together and did a test run, I had a leak even bigger than the first, but this leak appeared to be through the door seal at the bottom right. I then ordered a new door seal, which took only 5 minutes to replace and resolved the leak. I think the old door seal was too worn out at that spot and just by removing and replacing the inside door layer, it must have not made a good seal at that point. But I recommend starting with the door latch and grommet first, since that is a $4 part, and then proceeding with the door seal, a $43 part, only if necessary.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 1 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerRichard from Ooltewah TN

Water was leaking in the floor

I removed the inside door cover, unpluged the accuator, removed the two screws holding the dispenser latch in place. Replaced both the latch and rubber groumet. returned the door to normal operation and verified no leaks was present.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerFred from Medford OR

Leak around soap dish latch gasket

Removed dishwasher door liner and removed soap dish door latch assembly. Removed latch from assembly and replaced with new latch. Had trouble replacing assembly in correct sequence. Had to go on line and look at sequence picture to replace assembly correctly. Installed new gasket and replaced liner in door. The new gasket and latch solved my leak problem.
Thank you PartSelect

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerBill from Clarksburg WV

Water leak right side

I fiest replaced the door latch and grommet. Thanks to other's repairs, I purchased the latch and grommet as well as the door gasket. It took a bit longer to replace the grommet and latch as it was covered in scale and the entire assembly needed cleaning first. The door gasket installed very easily and I am happy to say no more leaks. Great site and very helpful with the customer comments as well as the videos available witht he parts list detailing installation procedures. Excellant site I will revisit if I need any parts for other appliances. Thank you.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerStephen from Medford OR

Water leaking from bottom of door during rinse cycle

I agree with others that this was an easy fix. My soap dispenser door latch grommet had almost completely disintegrated and was letting water enter into the door. Since I knew I was going to have the door apart I decided to also replace the rinse aid dispenser o-ring.

I installed the parts and put the door back on only to find it was still leaking! Ends up this was user error. I had not pushed the door latch grommet far enough back onto the latch. Once I did this the problem was solved. The latch has an indented ring in which the grommet seats, make sure to push it all the way on.

Help other customers find the most helpful instructions.

Were these instructions helpful?

1 of 2 people found this instruction helpful

Parts Used

  • Soap Cup Door Latch and Gasket

Level of DifficultyA Bit Difficult

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerRodney from Latham NY

Dishwasher piddled on kitchen floor

I found references that the grommet on the detergent door release was letting water through.

I cut off power to the unit as I knew I was going to be working around electric connections a bit.

7 or so screws held the plastic internal panel to the door.

Once the plastic was pried up from the balance of the door it was nice to have some help holding the plastic panel up and the balance of the door down.

Two hex head screws had to be undone. One was behind a lever that I pulled out and bent a little to get behind. I might have sketched the parts before and during disassembling the plastic parts so it would be easier to put together. I was careful not to lose the spring. After the new release lever and the grommet were in, the parts only went together one way, although a sketch would have sped up the process, I suspect.

The last trick is that the pivot point for the door release is two slots on the plastic panel. Those make it so the door release pivots on one point.

Looks good. I hope it works when I run it. Figures, a dishwasher all spiffed up and not enough dirty dishes to run it!

Help other customers find the most helpful instructions.

Were these instructions helpful?

1-15 of 24