Part Location Diagram of WPD7749401 Whirlpool Ice Maker Helix End Cap - white
See part 20 in the diagram
Replacing your Amana Refrigerator Ice Maker Helix End Cap - white
( Grid squares measure 1x1 inch )
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Ice Maker Helix End Cap - white WPD7749401

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★★★★★
9 Reviews

Rated by 26 customers 

Really Easy 

Less than 15 mins 

Ratings submitted by customers like you who bought this part.

$ 17.50
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PartSelect Number PS11747838
Manufacturer Part Number WPD7749401
Manufactured by Whirlpool
Product Description

Ice Maker Helix End Cap - white Specifications

This helix end cap is almost four inches in diameter. It is all white in color and is made of plastic. This end cap is used in a refrigerator's icemaker.
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Part Videos

Replacing your Amana Refrigerator Ice Maker Helix End Cap - white

Replacing your Amana Refrigerator Ice Maker Helix End Cap - white
Troubleshooting
This part fixes the following symptoms:
Ice maker won’t dispense ice | Ice maker not making ice
This part works with the following products:
Refrigerator.
This part works with the following products:
Amana, Maytag, Kenmore, Litton.
Part# WPD7749401 replaces these:
AP6014596, 0312517, 4343893, D7749401, Y0312517
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Customer Reviews
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★★★★★
9 Reviews
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Customer Repair Stories
 Average Repair Rating: 4.5 / 5.0, 26 reviews. What's this?
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Sorry, we couldn't find any existing installation instruction that matched.
End Cap was broken and ice would not dispense.
Ridiculous how easy it was, REALLY!
  • Kerry from DE PERE, WI
  • Difficulty Level:
    Very Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
1 person found this instruction helpful.
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broken end cap on ice icemaker bin
remove the tray from the freezer. unsnap the front cover from the bin. remove the four screws holding the metal helix and grinder assembly to the bin. slide the metal helix and grinder assembly out. slide the new end cap onto the end of the helix. (this is the only tricky part and takes some patience. The stub end of the helix has to slide into the hole in the end cap. You can't bend the helix, just work the end cap around until it slides over the helix end stub). Reassemble the grinder and helix to the bin, snap the cover on and slide back into the freezer.
  • Bob from Oakland, MD
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
1 of 2 people found this instruction helpful.
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Water leak froze up ice maker
Loosen nuts, remove, replace, tighten - DONE! Beautiful.
Other Parts Used:
Replacement Ice Maker Ice Maker Helix End Cap - white
  • Daniel from Oakdale, MN
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Nutdriver
0 of 2 people found this instruction helpful.
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ice maker leaking water causing ice build up
replaced ice maker and ice bucket with really no problems while watching repair video. had ice making within hours and is working wonderful.
Other Parts Used:
Replacement Ice Maker Ice Bucket Ice Maker Helix End Cap - white
  • Brad from Laredo, TX
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
0 of 2 people found this instruction helpful.
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ice tray was broken
Removed all parts in ice bucket and replaced end cap and bucket.It was very easy and is working great. Thanks for your help
Other Parts Used:
Ice Bucket Ice Maker Helix End Cap - white
  • Ricky from Stockbridge, GA
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Screw drivers, Socket set
0 of 1 people found this instruction helpful.
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Ice Carrier End Cap
Removed Ice carrier and diassembled the Ice carrier with a socket set. Four screws, cap came right off. Placed the new one on and finished.
  • Oswald from Miami, FL
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    Less than 15 mins
  • Tools:
    Screw drivers, Socket set
2 of 3 people found this instruction helpful.
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Would not feed ice out of bucket
I removed the bucket and then took the feed screw out and replaced the end cap and reinstalled the feeder in the new bucket and put it back in place and it worked fine. This is not a hard job, you just have to pay attention to the dismantle so you can get every thing back together properly.
the breakdown and parts list was a big help.
Other Parts Used:
Ice Bucket Ice Maker Helix End Cap - white
  • David from Boise, ID
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 3 people found this instruction helpful.
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Ice maker end cap was broken, and water did not come out of the front.
Removed the ice tray took the screws out and installed the end cap, then took the cardboard cover off the back removed two screws unscrewed the water lines and replaced the water inlet valve. Should have done this years ago. What an easy fix. It was real nice to talk to a tech that was able to tell me what was wrong and how to fix the problem. Saved me alot of money!
Other Parts Used:
Water Inlet Valve - 120V 60Hz Ice Maker Helix End Cap - white
  • Douglas from Pataskala, OH
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers, Wrench (Adjustable)
0 of 1 people found this instruction helpful.
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ice maker wouldn't work
First I removed the outer shell part then removed the 4 screws holding the ice bin together.After taking the parts out of the old ice bin it was easy to put all the new parts together except the new helix end cap which was a bit tricky to put it in place.It wasn't difficult to reassemble but I would stongly suggest taking notice how everything fits together before taking it apart.
Other Parts Used:
Refrigerator Water Filter Ice Bucket Ice Maker Helix End Cap - white
  • Ty from Shepherdsville, KY
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver, Screw drivers
14 of 23 people found this instruction helpful.
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auger would jam/broke helix end cap
dismanteled ice bucket end and removed auger slid helix off and reinstalled auger in bucket. real good instructions.
Other Parts Used:
Ice Bucket Ice Maker Helix End Cap - white
  • Kenneth from Huxley, IA
  • Difficulty Level:
    Easy
  • Total Repair Time:
    15 - 30 mins
  • Tools:
    Nutdriver
2 of 5 people found this instruction helpful.
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Questions and Answers

Ask our experts a question about this part and we'll get back to you as soon as possible!

4 questions answered by our experts.
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Dave
August 8, 2017
I understand that the helix cap can be replaced, but am uncertain how to fix the underlying problem which is that the freezer's defrost cycle seems to melt ice cubes enough that they form a glob when the cycle is over which then places stress on the auger/helix cap causing separation. Any suggestions?
For model number mzd2666keb
PartSelect logo
Hi Dave, Thank you for the great question. There are a few things you can check. First, look the door gaskets over to makes sure they are sealing properly and there are no cracks and gaps. If air is leaking in it can cause the defrost cycle to run to long and you can have the melted ice problem. Also check where the water line runs through to the ice-maker, Make sure it is not showing a gap or needs some caulking to fill the hole to prevent any extra air coming in. If there is frost build up around the hole you may have an air leak. You can also put a flash light in the freezer and pull the fridge out to see if there is light coming through. This may also work to check the seal on the gaskets. It is also a good idea to make sure that the air flow paths through the refrigerator and freezer are not blocked or stuck open and you are getting proper air flow. Hope this helps!

5 people found this helpful.

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Jason
July 29, 2019
When trying to dispense ice the auger is trying to spin but appears to be stuck or hitting on something. When I look up into the chute when it opens I can see it trying to move. Wondering is something just needs to be adjusted but it seems like the bucket is sitting properly. Also, seems like the ice maker or water fill tube is shooting water. If I open the freezer and push the light in so it appears to be closed - how long does it take for the system to realize it needs to try and fill the tray so I can see where the water is going?
For model number ASD2622HRW
PartSelect logo
Hi Jason, Thank you for your question. The auger is driven by a motor mounted behind the bin with a set of drive forks on the gear box shaft. The gear box turns very slowly but has lots of power to push the ice. If the auger is not turning you should first verify the motor is operating. The motor/gear box normally makes enough noise that you can hear it with the freezer door closed. Also, once the ice maker has dropped a load ice, it is ready for to make new ice and it should then fill with water. The ice maker may be malfunctioning. You will need to test the parts with a multimeter. Here is a link to one of our videos on YouTube that you may reference on how to use one, https://www.youtube.com/watch?v=bWC44fHn0As. I hope this helps. Thank you and have a great day!

3 people found this helpful.

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Robin
September 11, 2019
The auger keeps separating from the ice maker helix end cap and will not dispense ice. Do I need to replace both or just the cap? How much is it for the entire assembly including the bucket? Thank you
For model number PARSE67RBW1
PartSelect logo
Hi Robin, Thank you for your question. If the auger is separating from the cap, you may have to replace both the cap and the auger. You will need to find the reason the auger is separating from the cap and then you will know which part to replace. There is no ice bucket and auger assembly listed for this model. There is an ice maker auger and crusher assembly, part number PS11738609. The part number for the ice bucket is PS11743653 and the part number for the ice bucket front plate is PS11738542. I hope this helps. Thank you and have a great day!

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Chandra
May 16, 2019
I have an Amana sbs. My agitator has come loose from the end cap. I don't know if i need to replace the agitator or just the end cap or both?
PartSelect logo
Hello Chandra, thank you for inquiring. You may need to replace both, but we will need the model number for you Amana to confirm this.

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Model Cross Reference
This part works with the following models:
PartSelect Number: PS11747838
Manufacturer Part Number: WPD7749401
Brand
Model Number
Description
Amana
1999A
Refrigerator
Amana
1999A-P1193906WL
Refrigerator - SIDE BY SIDE REFRIGERATOR
Amana
1999CIWA
Refrigerator
Amana
1999CIWEA
Refrigerator
Amana
1999CIWEL-P1171101WL
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
1999CIWEW
Refrigerator
Amana
1999CIWEW-P1171101WW
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
1999CIWL-P1121502WL
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
1999CIWW
Refrigerator
Amana
1999CIWW-P1121502WW
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
1999W
Refrigerator
Amana
1999W-P1193906WW
Refrigerator - SIDE BY SIDE REFRIGERATOR
Amana
2599A
Refrigerator
Amana
2599A-P1190419WL
Refrigerator - SIDE BY SIDE REFRIGERATOR
Amana
2599CIWA
Refrigerator
Amana
2599CIWEA
Refrigerator
Amana
2599CIWEA-P1170601WL
Refrigerator - SIDE-BY-SIDE REFRIGERATOR
Amana
2599CIWEL-P1170601WL
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
2599CIWEW
Refrigerator
Amana
2599CIWEW-P1170601WW
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
2599CIWL-P1121501WL
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
2599CIWW
Refrigerator
Amana
2599CIWW-P1121501WW
Refrigerator - SIDE BY SIDE ICE AND WATER REFRIGERATOR/FREEZER
Amana
2599W
Refrigerator
Amana
2599W-P1190419WW
Refrigerator - SIDE BY SIDE REFRIGERATOR
Amana
2699A
Refrigerator
Amana
2699W
Refrigerator
Litton
35271
Refrigerator
Amana
35271-P1121805W
Refrigerator - REFRIGERATOR
Amana
35271W-P1121805WW
Refrigerator - 20, 25, & 27 CUBIC FOOT SIDE BY SIDE ICE AND WATER
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