Part Location Diagram of WD21X31910 GE CONFIGURED UI BOARD
See part 718 in the diagram
( Grid squares measure 1x1 inch )
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CONFIGURED UI BOARD WD21X31910

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6 Reviews

Rated by 3 customers 

Easy 

30 - 60 mins 

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$ 123.82
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PartSelect Number PS16762508
Manufacturer Part Number WD21X31910
Manufactured by GE
Product Description

CONFIGURED UI BOARD Specifications

The user interface displays the dishwasher settings and lets you select the cycle.
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Troubleshooting
This part fixes the following symptoms:
Will Not Start
This part works with the following products:
Dishwasher.
This part works with the following products:
General Electric.
Part# WD21X31910 replaces these:
WD21X10499, WD21X10502, WD21X10503, WD21X10513, WD21X10522, WD21X10535, WD21X10536, WD21X10546, WD21X21919, WD21X22215, WD21X22238, WD21X22239, WD21X22806, WD21X23003, WD21X23097, WD21X23461, WD21X23701, WD21X23705, WD21X32004, WD35X20290 , WD35X20291 Show less
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Customer Reviews
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★★★★★
6 Reviews
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Customer Repair Stories
 Average Repair Rating: 3.0 / 5.0, 3 reviews. What's this?
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Buttons unresponsive/UI replacement needed
I was very confident that the problem with my GE Adora DDT595SSJ5SS was that it needed a new UI board. It had been beeping randomly for a couple of months, requiring a circuit breaker reset every so often, until finally it stopped working entirely. When I looked at the main board underneath, the LED was flashing too fast for me to count the blinks. These were the signature signs of the UI board going out -- and this did indeed turn out to be the problem. I've run the dishwasher several times since replacing the board, and there have been no issues.

The only real issue I had with the repair job was removing the dishwasher door. This was because the door of my model was held in place by a pair of tension cables (bottom left and bottom right of the unit), rather than hinges, and the cable method of attachment is less documented online. I had to get hold of a user manual for my unit to even discover this fact about it, since I had purchased my home with this dishwasher already present and did not see it being installed originally.

What I had to do was to pull the unit out about five inches, exposing the attachments for these cables (they are on the outside of the unit), so I could hook my heavy wire hook under them and detach them. If your dishwasher has these cables on the door, you really do need a hook tool of some sort to remove them. If you have strong wire, you can make one yourself as I did. Anyway, removing the cables allowed me to remove the door. After that it was straightforward to unscrew and unbolt the various panels, set the jumpers on the new UI board, and screw everything back together.

I should note that the cables were not tricky in any way, just that all of these Adora units seem to be a bit different and I happened to have one with a method of attaching the door that is not very well documented. I hope that this helps someone with this type of unit. If you see those videos online referring to detaching the door from hinges, and you can't find anything on yours that looks or feels like that, consider that you might have cables instead on the outside of the unit.
  • Erin from FALLS CHURCH, VA
  • Difficulty Level:
    A Bit Difficult
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Screw drivers, Socket set, Wrench (Adjustable)
2 of 2 people found this instruction helpful.
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Dishwasher would not turn on.
Watched YouTube video on how to diagnose problems. Once part was identified ordered from Partselect.com and replaced the user interface circuit board. Dishwasher is now working.
  • Dennis from FORT SMITH, AR
  • Difficulty Level:
    Really Easy
  • Total Repair Time:
    1- 2 hours
  • Tools:
    Nutdriver, Screw drivers
4 of 5 people found this instruction helpful.
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Most of the lights on the control panel had stopped working. There was no way to change the settings of the dishwasher.
When the part arrived, I was pretty sure it was the wrong part. The replacement part had an LED on it -- a box that stuck up about an inch above the circuit board. My dishwasher did not have an LED readout and I was pretty sure the LED would not fit in the space that was available. I was reluctant to take the dishwasher apart until I had the right part. The people at Part Select were helpful and together we looked at the schematic which did, indeed, seem to show a box sticking up from the circuit board. A YouTube video showed me how to take the door off its hinges, unscrew 4 screws and slide the inside of the door upwards. The circuit board went in fairly easily. There was space for the LED (even though it still doesn't show through the top) and now the lights work.
  • DONALD from GOSHEN, IN
  • Difficulty Level:
    Easy
  • Total Repair Time:
    30 - 60 mins
  • Tools:
    Nutdriver, Pliers, Screw drivers, Socket set
11 of 14 people found this instruction helpful.
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Questions and Answers

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Walter
March 25, 2023
Model ddt595gj 5ww. How long does it take to replace the IU in the top of the door in this model the number is wd21x31910
For model number Ddt595jg 5ww
PartSelect logo
Hello Walter, Thank you for your inquiry. It depends on how comfortable you are with doing the repair. This will involve taking the door apart to change the board. You would need to disconnect the power to the dishwasher and turn off the water supply. Use a Philips screwdriver to take out the screws that hold the dishwasher to the cabinet or countertop and pull the dishwasher out by lifting up on the door and use it carefully to pull the dishwasher out a little bit, then grab the frame just far enough to have access to the door cables. Use a 5/16 inch nut driver to take out the screws to pull off the door access panel and disconnect the wiring harness by pressing on the locking clip, pulling the harness off and pull out the wire holders. Now close the door, and disconnect the door cables by pulling on the cable just enough to release the tension and unhook them from the hinge. Now remove the door by opening it up a little bit and lifting it off the hinges. Now place the door on a flat surface with a towel underneath of it to prevent it from getting scratched. Remove the silverware basket (if it is one of the ones that attaches to the door) and remove the vent cover with a flat head screwdriver by pressing in the little tab and tapping it, then once it is loose just unscrew it. Now remove the 4 screws that hold the inner and outer door together with a 1/4 inch nut driver, and remove the hinges by pulling them now and lifting them out, you just want to make sure that the little bent pieces are kind of pushed down below the liner itself. Now, holding onto the outer door, push the inner door up to separate it and lift it off. Now you should be able to access the board and disconnect the wiring harness by pressing the locking tab and use a nut driver to remove the screws holding the housing and release the 4 locking tabs on the side to remove the board completely using a small flat head screwdriver and lifting up just enough with a putting knife to hold them so they don't snap back into place. Remove the button assembly, and before removing the wiring harness completely from the board, make a note or take a picture of the jumper wires. Install the new board and line the button assembly and snap it back on. Reverse the rest of the process to put the door back together and put it back on the dishwasher. Good luck with your repair.

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Rick
February 23, 2024
I changed out the control panel WD21X31910. I set the personality according to the directions, Personality 14, put the dishwasher back together and the control panel doesn’t work correctly.
For model number DDT595SMJ2ES
PartSelect logo
Hello Rick, thank you for getting in touch. Make sure that you have installed the user interface control board correctly. If this is not the issue, then we would recommend checking the electronic control board, part number PS12730509, to solve the problem. Glad to be of assistance!

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Related Parts:
Robert
March 7, 2024
I need to change out the UI board and can’t afford to order the part but have found a dishwasher GDT550HSD1SS with a good board and also just a board WD21X26185. The either of the boards work for my dishwasher?
For model number GDT655SMJ2ES
PartSelect logo
Hello Robert, thank you for your inquiry. None of the boards will fit your model. We would recommend using the model compatible parts. As the parts specifications vary from model to model. The compatible user interface board for your model is part number PS16762500. If you need help placing an order, customer service is open 7 days a week!

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This part works with the following models:
PartSelect Number: PS16762508
Manufacturer Part Number: WD21X31910
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