Drum Support Roller Kit

PartSelect Number PS1570070

Manufacturer Part Number 12001541
Manufactured by Whirlpool

This drum support roller includes one drum roller and two bearings. Most dryers use two drum rollers, and is recommended to change both at once.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Noisy.
  • Will not tumble.
  • Marks left on clothes.
  • Will Not Start.
  • Takes too long to dry.
  • Compare At

    $21.02
  • You Save

    $3.50
  • Your Price

    $17.52
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Shaft

Part Number 2347258

This roller shaft acts as the axel for the drum roller. Also known as drum roller axle.

$4.80
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Drum Roller Shaft Washer

Part Number 2031959

Sold individually.

$4.82
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Front Glide Kit

Part Number 1804752

This front glide kit comes with a blue plastic glide, a brown cork pad, and two metallic rivets. Two kits are required per appliance. Also, a rivet tool is required for this kit - purchase locally.

$11.16
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 197 reviews What's this?
 

2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerWillison from Bonners Ferry ID

22 year old dryer making rumbling noise

This dryer has been really reliable. This is the first time I've had to repair it. PartsSelect.com says the noise had a 30% chance the problem would be the tumbler rollers and shaft and 18% it would be the blower impeller fan. I took a chance on the rollers, thinking I would save $20 on the blower fan. Big mistake! Once I dissambled the dryer, I realized almost immediately it was the blower fan and not the rollers. When I manually turned the motor shaft, I discovered the problem. The plastic fan's shaft hole is worn to a larger diameter and is semi-freewheeling on the shaft causing the racket. I replaced the rollers and belt and ordered a new fan. I tried putting electrical tape on the shaft to enlarged the OD like a fellow on this site said, but it worked for about 3 minutes then the racket started again. Also, I had to pull the dryer away from the wall and open the access door to the back of the motor in order to thread the drive belt on the motor and idler pulleys. I couldn't fit my arms along side and under the tumbler. I've got the scratches on my left arm to prove it. Suggestion: Replace the blower fan, rollers and shafts if you have the rumbling noise when operating the dryer. Might as well replace the drive belt while you have it apart, too.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerBenjamin from Baton Rouge LA

Very noisy.

My first attemp was to replace the drum roller and idler roller, drive belt, and the felt seal for the back, since I had experience replacing these on an older machine many years ago. The dryer was very easy to work on....After installing the new parts, I reassembled and discovered it still made the same loud noise. I then, disassembled for the second time to discover the blower wheel was worn out; so i ordered another blower wheel and a drum support roller (i only ordered one the first time.). After reassembling it made an annoying high pitch sound. I attributed that to the new parts...probably the new belt and new felt seal. Gave it some time to run-in and it seems to have quieted down. Overall, i found the dryer very easy to work on. I actually found the felt seal the most onerous to install....needed to have about three hands to get the drum back in place! I just wish that the stamped metal dryer housing didn't have such sharp edges. I had to be very careful to avoid sharp burrs but still got nicked a couple of times.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Socket set

CustomerERNEST from LEES SUMMIT MO

Low noise from worn blower and rollers and pulley worn

Fast receipt of parts from supplier . All parts went together very quickly. Don/t recommend this work for those who have no mechanical skills. realignment of screws can be very tricky . They must all be correctly aligned first and driven in at diagonals to equalize pressure . Job needs to be used with hand tools as it is easy to strip out the threads in dryer by overtightening the screws.
PS before this we had replaced the drum belt.
Update:
We ran the dryer after replacing the drum support rollers and the idler pulley and it was smooth for about 5 minutes. then the rumbling and uneven rotation started up again! The tip-off was when we had done a test roll on the drum after changing the above parts, we heard a rumble from the blower wheel! so we ordered the blower wheel, replaced it and the dryer sounds like new.
Thanks to others who have written their stories which helped us figure out the problem. : ) saves big $$ on buying a new dryer. PS ours is 15 years old and has had heavy use.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerBrian from Palm Harbor FL

Drum bearing guides worn through - general rebuild

Removed two screws on bottom of front panel. Lifted bottom of front panel, it then it dropped down and was moved to the left side. Removed 4 socket screws and removed drum front cover. Replaced felt strip, removed belt and replaced. Replaced two idler pulleys in back. Removed blower housing front cover, removed blower wheel and replaced. Installed front drum glides after drilling out rivets from the old glides. Vacuumed entire inside thoroughly and reassembled.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers

CustomerStephen from Crawfordsville IN

Broken belt

There were two screws to remove the front of the dryer. Then 4 screws to remove the front drum support. Remove the drum. Then one nut each on changing the back drum support rollers. Assemble the drum and front support in reverse, and door front, don't forget to put the new drive belt ovre the drum. Then from the rear panel opening, one screw to change the idler assembly. Easy

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1 of 1 people found this instruction helpful

Parts Used

  • Drum Support Roller Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerJames from Lincoln IL

Squeaking noises while running

Removed the door then removed front panel then removed 8 screws that held the drum in. At this point reached in and removed the snap ring on the wheels and replaced the washers and wheels. Then reassembled it.

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1 of 1 people found this instruction helpful

Parts Used

  • Drum Support Roller Kit

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

Customerjose from pevely MO

I had to replace the drum support rollers

Firts I had to take all the front parts off using a screwdriver and nutdriver then I loossen the belt to get the drum out then I had to use snapping ring pliers to remove the rollers and put the new ones in I cleaned the inside of the dryer then I put everything back in place. After all that I tested it and it worked really good it took me about an hour to do all that

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1 of 1 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers

CustomerDaniel from Pittsburgh PA

The dryer was making a horrendeous screaching sound

It was easier than I thought. Unplugger the dryer, took the door off, front panel and inside front panel. I wiggled the drum out and vacuumed up all the lint. All I really needed to replace was the belt and idler wheel but replaced the 2 support rollers since I had gotten new ones. The belt had a twist in it and was rubbing and causing the idler to rub against its bracket, thus wearing them both out prematurely. I slapped it all back together and it never ran better.
Thanks for the inexpensive parts and quick delivery. You guys are great!

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1 of 1 people found this instruction helpful

Parts Used

  • Drum Support Roller Kit

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsPliers, Screw drivers

CustomerJames from Wellington FL

Needed new rollers

repair was pretty easy, actually took more time removing the door and the front housing that actually changing out the rollers

Received parts within two days of order. thank you

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1 of 1 people found this instruction helpful

Parts Used

  • Drum Support Roller Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsPliers, Screw drivers

CustomerLisa from Bristow IA

Terrible squeaking noise when turned on.

My son did the repair work. He took off the door and then carefully unhooked the belt and removed the drum. Replacement on the drum roller kit went smooth, and he then oiled the idler pulley while he was in there. I now have a "quiet dryer" once again!!! Had orderd the wrong part to begin with, but was very easy to return, receive my credit and get the "right" replacement part.
Great Service!!!!

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1 of 1 people found this instruction helpful

Parts Used

  • Drum Support Roller Kit

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJeff from Alameda CA

Squealing noise while operating

Went on line and got a diagram of the dryer. Removed four screws around the door. Removed the door and then the front cover. The toughest part was removing the drum. Once I got that out of the way replacing the rollers was easy. Re installed the drum. The belt was a little tricky but worked. Then replaced the front of the dryer and the door. The dryer works fine now and no more noise. Pretty easy.

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2 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Wrench set

CustomerRoger from Indialantic FL

Very loud squeaking/screeching when the dryer runs

repairmen said to buy a new dryer! or replace the motor! DO NOT EVEN THINK ABOUT IT!

It was the spring washer that was rubbing against the metal that was causing the very loud noise. The fiber washer that is used on the shaft on both sides of the roller had worn though and allowed the metal-metal contact. The fiber washer wore out! The fiber washers are very cheap!!!! in comparison to a motor or new dryer!


The drum rollers that support the rotating drum eventually wear out the fiber washer.
UNPLUG THE DRYER, DISCONNECT THE VENT
Remove the two screws on the lower front of the dryer panel, probably after you have tilted the unit backward. Remove the front panel by tilting out the bottom as there are two clips at the top. AFTER DOCUMENTING the CONNECTIONS - Disconnect the wires from the switch which is mounted on the front panel.
Carefully put the dryer on its back - be careful of the dryer vent to avoid damaging your floor or dryer vent!
Carefully pull the dryer drum up out of the dryer - as this is done the belt which moves the drum will fall away from the drum. I suggest before you remove the drum to eyeball the way the belt is tensioned and wrapped around the motor driveshaft, guard and tensioner. This will be the most difficult part of reassembling the machine. Some visual understand, maybe even pictures will help you later to get it installed correctly back into proper position... and it is NOT intuitive!
Once the drum is removed, the rollers are accessible. Rotate each and find the squeaker!
I recommend you replace the fiber washer on both, even though only one may be squeaking at this point (the other will be close to being worn out as well!).
I will not document the replacement of these parts as the assembly seems well documented elsewhere. I suggest you remain using the spring washer if there - as the after factory replacements do not seem to provide spring washers.
I would also suggest replacing the dryer drum belt, it is worn, after this many years, and putting in a new one will keep the dryer running for many more years. KNOWLEDGE IS POWER - USE IT

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Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Screw drivers, Wrench set

CustomerChris from Truckee CA

Worn out bearing

Unplug the dryer and pull it away from the wall so front and back can be accessed. Remove front panel. Remove front drum support. Remove rear access panel. Disengage drive belt from idler wheel. Make careful note of course of belt and which side is "outward". Remove drum through front. Remove Rollers using circlip pliers. Remove nuts behind shafts. Remove shafts. Clean-up area and parts before re-install.

Install new Shafts and nuts. Grease shafts. Install new Rollers, washers and clips. Drape drive belt over drum while reinstalling from front. Remount drive belt over drive and idler pullies from the rear access. During this step it helps to have a helper to position the belt around the drum in correct fore/aft position, lying flat and without twists, smooth side against drum. Install front drom support. Rotate drum to seat belt before closing up. Install rear panel cover. Install Front panel. Plug it in and turn it on for a test.

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Parts Used

  • Drum Support Roller Kit

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsScrew drivers, Socket set

CustomerJeffrey from Adrian PA

Loud sqealing noise

REMOVE THE DOOR AND FRONT COVER ,THEN THE TOP FLIPS UP ,REMOVE THE FRONT DRUM SUPPORT THEN THE DRUM,REMOVE THE SNAP RING AND THE PULLEY

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Parts Used

Level of DifficultyEasy

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerMarc from West Windsor NJ

Painfully loud squeaking

After taking apart the machine (applianceaid.com has slideshows for most major appliances - very comforting and reassuring - highly recommended), I used a shop-vac to clean up all lint and dirt. After getting the retainer ring off the drum roller shaft (snap ring pliers highly recommended), I replaced the drum roller along with the glides which were completely worn through (rivet gun required). I reassembled the dryer to find that the drum wouldn't turn, so I placed another order for the other drum roller and replaced the belt too. Back in business.

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