Drum Support Roller Kit

PartSelect Number PS1570070

Manufacturer Part Number 12001541
Manufactured by Whirlpool

This drum support roller includes one drum roller and two bearings. Most dryers use two drum rollers, and is recommended to change both at once.

This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.

This part fixes the following symptoms:

  • Unusual Noise.
  • Will not tumble.
  • Marks left on clothes.
  • Will not start.
  • Takes too long to dry.
  • Compare At

    $21.64
  • You Save

    $3.61
  • Your Price

    $18.03
In Stock
Fast Shipping Get this part fast. Average delivery time via regular ground: 1.8 days.

Videos For installing this part.

Related Parts Additional or alternate parts to consider.

Part PhotoPart DescriptionPriceAvailability

Roller Shaft

Part Number 2347258

This roller shaft acts as the axel for the drum roller. Also known as drum roller axle.

$4.80
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Drum Roller Shaft Washer

Part Number 2031959

This part is sold individually.

$4.82
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Front Glide Kit

Part Number 1804752

This front glide kit comes with a blue plastic glide, a brown cork pad, and two metallic rivets. Two kits are required per appliance. Also, a rivet tool is required for this kit - purchase locally.

$11.51
In Stock

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 2.9 / 5.0, 197 reviews What's this?
 

4 of 5 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:More than 2 hours

ToolsScrew drivers, Wrench set, Wrench(Adjustable)

CustomerMichael from Westlake OH

Drum dragging and squeaking loudly.

Disconnected the dryer, removed the front cover, front drum support, and the entire drum (30 min.). Completely cleaned all lint and debris from inside the dryer (30 min.). Installed the new tumbler roller shafts and drum support rollers (20 min.). Installed the new drive belt (30 min.). Re-assembled and re-connected the dryer and ran to verify operation (30 min.). The dryer runs like new.
I found I didn't need the front glide kit , as I replaced the glides a couple years ago and they were in excellent condition.
All in all, the parts, service and instructions were outstanding. I will use PartSelect whenever I need to repair my appliances from now on.

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4 of 5 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:15 - 30 mins

ToolsNutdriver, Screw drivers

CustomerDonald from Bridgewater MA

Loudly squealing dryer

Piece of cake. Use the available manual to ascertain dismantling procedure. Only thing that might be tough for average DIY'er is the internal snap rings. Snap ring pliers are mandatory for quick easy repair.
Total time was probably about 15 minutes and this was the first time I had taken it apart. Quiet as a mouse now!
Very helpful site.

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4 of 6 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set, Wrench set

CustomerWesley from Tulsa OK

Trying to install the drum belt by reaching in from the front over the top of the blower & motor.

I observed that the top of the dryer was affixed by two screws at each front corner. With these removed the top of the dryer could be easily lifted and with the front support panel removed the drum, drive motor and idler pulley could be accessed. This allowed the installation of a new drum belt in a short period of time. Installing the belt from the front lower left hand side proved very difficult for me but with the top raised and coming in from the top it was accomplished in short order. Thank you, Wesley Harmon

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3 of 4 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

Customermary from folsom CA

The dryer was making an awful squealing noise

The dryer started making a screeching/squealing noise…when it became unbearable, I decided to research the problem and found this website - it was tremendously helpful.

Based on what I found, I decided to order two drum rollers and two shafts – hoping that would solve the problem. My husband and I disassembled the dryer and replaced those parts. We also vacuumed the unit and wiped down the 10 years of gunk. Honestly I am surprised we have not had a fire given the amount of dust/lint inside the unit. I also took the opportunity to give the vent a good cleaning as well.

We put the unit back together, turned it on and listened to the quiet hum of our renewed dryer. Until about 15 minutes later and then the screeching/squealing started again. Kicking myself for not ordering the idler arm and shaft as well as the idler pulley wheel and bearing the first time – I went online and placed another order.

We took the unit apart a second time. We did inspect the pulley the previous time, but it appeared in good working order. Not seized like some of the other posts mentioned. Upon further inspection, it did seem to make a squealing noise when we wiggled it – duh!

The unit was put back together, quietly doing it’s job and we feel confident that we will get a few more years out of it. The videos were extremely helpful as were the posts from other do-it-yourselfers. We saved a lot of money with this fix.

Good luck!

BTW - The Lint Filter was not a problem - I just thought after 10 years, we could use a new one. I laughed when I saw the repair video on it!

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Screw drivers

CustomerA from Des Plaines IL

Noisey bearing on support roller

UNPLUG UNIT FROM WALL.REMOVED FRONT COVER,2 SCREWS AT BASE.
REMOVED CLIP HOLDING ROLLER ON SHAFT.
THEN REALISED FRONT DRUM SUPPORT WOULD HAVE TO BE REMOVED,4 HEX HEAD SCREWS. tHIS ALLOWED DRUM TO BE MOVED FORWARD TOWARD FRONT TO ALLOW REMOVAL OF ROLLER AN INSTALLING NEW ONE.

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsPliers, Screw drivers, Socket set, Wrench set

CustomerJames from Jupiter FL

High-pitched squeeking when running

UNPLUG THE UNIT First, I removed the 2 screws from bottom of the front panel. I removed the panel and disconnected the switch wires. Next, I removed the 4 bolts from the front tumbler support with a socket. I removed the tumbler, but left the belt inside. I cleaned up the inside as much as possible and removed both support rollers with a 1/2 in. straight wrench. (Save the nuts.) I removed the clips to reuse with the new shafts, attached the new washers and rollers, and resecured the shafts in place. Next reset the tumbler with the belt slacked over the back support. Let the tumbler rest on the blower pipe to allow slack to bring the belt over the tumbler and around the drive and idler wheel. Then, set tumbler back into rear seat and reattach front support and panel. I tested the unit before attaching the front panel. Works great!!

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2 of 2 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:15 - 30 mins

ToolsNutdriver, Pliers, Wrench set

CustomerDavid from Calvert City KY

Drum support roller had come apst from bearing and was making a squealing noise when dryer was running

first i removed the screws holding back cover. Then I remeved nut from tumbler roller shaft. Then I slid shaft from roller .I removed roller then replaced with new one. Installed new shaft then replaced back cover. recieved parts from parts direct very promptly & they were the right parts the first time thanks very much

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3 of 5 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerMitch from Ripin CA

Dryer was making a very loud screching sound

I looked on line and found a scematic from your web site to determine how to dismantel the dryer. Once I was inside I was able to determine that the drum roller was making the noise. I decided to replace the other moving part while I was inside just in case... Pretty easy job

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerBruce from Pitman NJ

Squeak when drum rotated

I removed the dryer door and attaching hardware to other covers. Raise the top cover and prop it up. Remove the drum retaining cover and disconnect the door switch wires, making note of their locations. Release tension on idler and take belt off of motor. Pull the drum out with belt still around it. Vacuum lint and dust from inside cabinet. Use snapring pliers and remove the snaprings on the drum rollers. Remove the old rollers and washers, clean the shafts and apply a light film of oil on the shafts. Install new rollers and plastic washers on shafts and secure with snaprings. Remove the "E" clip from the idler shaft and remove the old roller. Clean and lube the shaft and install the new idler and clip. Place the new belt on the drum with the ribs against the drum. Put the drum in place and install the front drum retainer. Position the belt around the motor pully and tensioner. Rotate the drum to get the belt to track. Attach the remaining covers.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:30 - 60 mins

ToolsScrew drivers, Socket set

CustomerJoseph from East Northport NY

Replace tumbler/motor belt and drum support rollers

Tip: If the belt broke make sure the Drum Rollers are not seized which could have broken the belt. I recommend if replacing the belt replace the Drum Rollers (2- required) at the same time.
The instruction sheet that came with the Drum Roller kit is straight forward. It provided detail on what to disassemble to replace the rollers. So follow the instructions. Tip: Make sure you have a C – clip ring pliers to remove the C clip. The instruction sheet calls it the snap ring
The Idler Pulley came with no instructions, however it was easy to replace. The idler pulley is secured with an “E” shape clip which can be removed with a small straight blade screw driver.
The instruction sheet on how to install the belt was good showing how the belt is routed. The instruction wants the belt installed from the front around the tumbler then from underneath the tumbler towards the back and around the motor pulley and idler pulley. It is hard to see the motor and idler pulleys from underneath the tumbler. However I think it was easier if the tumbler was moved forward enough so you can see the motor and idler pulleys from the top. Install the belt as shown in the instruction sheet diagram around the motor pulley with the groves of the belt are against the pulley, then around the idler pulley. While holding the belt with slight tension, move the tumbler back into position while routing the belt around the tumbler and slowly turning the tumbler until the belt is completely installed. The belt should be about 1-1/2” from the back screws which hold the tumbler baffles. Note: the belt should be installed with the flat side against the tumbler. The belt should not be in the back grove of the tumbler.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyEasy

Time to do repair:30 - 60 mins

ToolsNutdriver, Pliers, Screw drivers

CustomerGene from Palm Coast FL

Very loud screeching noisy dryer!

actually used the videos available on your website and it made the job really simple other than the fact that I live in Florida and it was 96 degrees and my dryer is in my non-air conditioned garage.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerWillison from Bonners Ferry ID

22 year old dryer making rumbling noise

This dryer has been really reliable. This is the first time I've had to repair it. PartsSelect.com says the noise had a 30% chance the problem would be the tumbler rollers and shaft and 18% it would be the blower impeller fan. I took a chance on the rollers, thinking I would save $20 on the blower fan. Big mistake! Once I dissambled the dryer, I realized almost immediately it was the blower fan and not the rollers. When I manually turned the motor shaft, I discovered the problem. The plastic fan's shaft hole is worn to a larger diameter and is semi-freewheeling on the shaft causing the racket. I replaced the rollers and belt and ordered a new fan. I tried putting electrical tape on the shaft to enlarged the OD like a fellow on this site said, but it worked for about 3 minutes then the racket started again. Also, I had to pull the dryer away from the wall and open the access door to the back of the motor in order to thread the drive belt on the motor and idler pulleys. I couldn't fit my arms along side and under the tumbler. I've got the scratches on my left arm to prove it. Suggestion: Replace the blower fan, rollers and shafts if you have the rumbling noise when operating the dryer. Might as well replace the drive belt while you have it apart, too.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Screw drivers, Socket set

CustomerBenjamin from Baton Rouge LA

Very noisy.

My first attemp was to replace the drum roller and idler roller, drive belt, and the felt seal for the back, since I had experience replacing these on an older machine many years ago. The dryer was very easy to work on....After installing the new parts, I reassembled and discovered it still made the same loud noise. I then, disassembled for the second time to discover the blower wheel was worn out; so i ordered another blower wheel and a drum support roller (i only ordered one the first time.). After reassembling it made an annoying high pitch sound. I attributed that to the new parts...probably the new belt and new felt seal. Gave it some time to run-in and it seems to have quieted down. Overall, i found the dryer very easy to work on. I actually found the felt seal the most onerous to install....needed to have about three hands to get the drum back in place! I just wish that the stamped metal dryer housing didn't have such sharp edges. I had to be very careful to avoid sharp burrs but still got nicked a couple of times.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyA Bit Difficult

Time to do repair:More than 2 hours

ToolsNutdriver, Pliers, Socket set

CustomerERNEST from LEES SUMMIT MO

Low noise from worn blower and rollers and pulley worn

Fast receipt of parts from supplier . All parts went together very quickly. Don/t recommend this work for those who have no mechanical skills. realignment of screws can be very tricky . They must all be correctly aligned first and driven in at diagonals to equalize pressure . Job needs to be used with hand tools as it is easy to strip out the threads in dryer by overtightening the screws.
PS before this we had replaced the drum belt.
Update:
We ran the dryer after replacing the drum support rollers and the idler pulley and it was smooth for about 5 minutes. then the rumbling and uneven rotation started up again! The tip-off was when we had done a test roll on the drum after changing the above parts, we heard a rumble from the blower wheel! so we ordered the blower wheel, replaced it and the dryer sounds like new.
Thanks to others who have written their stories which helped us figure out the problem. : ) saves big $$ on buying a new dryer. PS ours is 15 years old and has had heavy use.

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2 of 3 people found this instruction helpful

Parts Used

Level of DifficultyReally easy

Time to do repair:1- 2 hours

ToolsNutdriver, Pliers, Screw drivers

CustomerJim from Bellevue WA

Motor burnt a phase

If you are cursed with owning a Maytag product then you'll be glad PartSelet.com is in business. I get all my parts here.

My dryer motor burnt a phase. The tear down was very straight forward since there isn't much to a dryer. I did the tear down in the driveway. The dryer was full of lint so I blasted it with compressed air to clean it up. Keep all your parts in labeled baggies as you do the tear down. Reassembly goes much faster. The hardest part about changing the motor was getting the motor clips off. They are tough buggers. I used slip-joint pliers & finally popped them off. This job is simply enough for the average monkey. Just use the diagrams on partselect.com if you forget where something goes.

I shipped everything via fedex 2-day. It took 5 days to get here. partselect shipped it fast. fedex was the problem. I guess the boys at fedex have a public education is they think 5=2.

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