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28 of 35 people found this instruction helpful
Parts Used
Level of DifficultyEasy
Time to do repair:15 - 30 mins
ToolsScrew drivers
CustomerJoseph from Hope Valley RI
Striker broke while closing door due to misalignment from sloppy hinge.
Disassembled the door panel(7screws).Replaced the outer door panel keeping the existing hinge bushings in proper alignment (requires two people because of the weight of the glass door bubble). You could remove the entire door by removing the metal hinge, however, these screws would not come out for me. Replaced the striker by removing two screws.
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13 of 14 people found this instruction helpful
Parts Used
Level of DifficultyDifficult
Time to do repair:More than 2 hours
ToolsPliers, Screw drivers
CustomerBerend from New Haven VT
Replace door striker
The striker is really easy to replace. Remove 2 #3 phillips screws, replace the striker part, and tighten the screws.
It got more complicated when too many striker tips broke off inside the latch assembly and prevented the tip of the new striker from going inside. To get at the latch assembly, I had to remove the big rubber gasket that connects the drum to the frame of the machine. I removed this at the drum end. Big mistake! It took two of us to get the gasket back onto the drum, and I had to take the frame end of the gasket off anyway. That end is a lot easier to put back on. Anyway, I finally got to the latch assembly, which attaches to the machine with two screws. It has 3 connectors and the housing is a grey plastic clamshell that latches in 3 places. It came apart and parts came out. Jamming the latches open and very gently prying the clamshell open may let you escape the small parts barrage. Once I got everything back together, it all worked.
Unfortunately, the story doesn't end there. This machine has broken 4 strikers. They break during the wash cycle. Taking a cue from a previous DIY description on this site, I took the hinge apart. It looks like there is a part missing, because there isn't anything that keeps the door aligned with the rest of the machine. The door drops down as low as it can go on the hinge pin and the plastic of the door frame rides directly on the arm of the hinge part. I've shimmed it up about 3/16" temporarily, and it seems to work, but I can't escape the idea that I shouldn't have to do this...
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6 of 8 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerChristine from Troy NY
Door striker broke off
Replaced the old striker with the new one in about 5 minutes. Just needed a phillips screwdriver. Unbelievable how hard it was to find the part at local store...much easier to order from partselect. If I break it again, I will be all set. Part cost $7 vs repairman visit at a cost of at least $200 - - was worth the effort.
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3 of 6 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerEgil from New York NY
Door strike broke off in door of machine
The washer door wouldn't shut. I saw the top piece of the plastic catch appeared to have a broken section. I looked online at the replacement part needed (this was the most difficult part of the process). I unscrewed the old piece and replaced it. No problems. I suspect that this is an engineered flaw with the machine to encourage more unit sales (it could be metal for instance). So fix it and feel clean!
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2 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerMay from Abilene KS
Door slammed shut
door not level son slammed shut and door strike broke
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0 of 1 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
CustomerMaria from Austin TX
Door striker broke
Unscrewed two screws, replaced door striker and screwed the same two screws back in! I was done in less than 3 minutes!
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0 of 3 people found this instruction helpful
Parts Used
Level of DifficultyReally easy
Time to do repair:Less than 15 mins
ToolsScrew drivers
Customerscott from albertville MN
Tab broke off when the door was shut too hard.
2 screws and about 48 seconds of work. very easy.
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