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Iva
April 18, 2022
Hi there, I need to replace the control panel for my JennAir built-in electric stove. The number is PS12578678, or Manufacturer Part number is W11232102. I have the 27" model and local authorized JennAir dealers cannot help me. What can Whirlpool do for me? Please let me know, Thank you.
For model number JJW2427DS00
Hello Iva, Thank you for writing PartSelect.com. Very sorry you will need to contact Whirlpool to see if they can help you. If you wish to order the part through PartSelect, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
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Erin
September 6, 2023
Wall oven completely shut off, no power at all. Do I need a new control panel?
For model number K0SE5000ESS02
Hello Erin, thank you for contacting us. Based on the understanding of the issue, we would recommend checking the control panel, part number PS12070749, to fix the issue. We hope this helps!
I have a Jenn Air Microwave/Oven Combo. Error code F2E1 appeared and won't go away even after multiple reset of the breaker. Microwave can still work sometimes but oven is completely dead. Do I need to replace the control panel or the board?
For model number JMW2430DS01
Hi Zamzuri, thank you for the question. The F2E1 error code indicates that the control board is not detecting the keypad assembly on the control panel. First, you may need to make sure that the connector ribbon that plugs into the control board is making good contact. If that is not causing the issue, then you may need to check the control panel, part number PS11765686, as it is most likely faulty and may need to be replaced. We hope this is helpful!
