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Doug
March 6, 2024
The unit is running but not cooling.Is it the capacitor? or what else would stop the compressor from working--besides the compressor itself. Thank You
For model number KUWS24RSSS14
Hi Doug, thank you for contacting us. Before replacing the capacitor, we would suggest checking the compressor start device, part number PS11742391. It attaches to the compressor and helps in starting the compressor motor. You may need to replace it to fix the issue. We hope that helps!
How do I know whether to order a replacement capacitor or the Start device?
For model number KUWS24RSBS14
Hello Scott, thank you for contacting us. The capacitor for your model is part number PS12114404, and the start device is part number PS11742391. We would recommend checking both for the continuity through a multimeter and replace the faulty one accordingly. We hope this helps.