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Michael
February 16, 2024
ice is made in a big block but does not slide off to cutting tray. Next cycle just makes the ice larger and larger until I have to shut the whole machine down and let is sit to melt the ice. I just replaced recirculating pump ....is the evaporator chill plate the right part ?
For model number KUIX535HPS00
Hello Michael, thank you for contacting us. Based on our research, the issue is not due to the evaporator chill plate. It is the heat exchanger that cools the ice maker. The issue is most probably with the water inlet valve, part number PS11765823. You may need to replace it to solve the problem. Glad to be of help!
My ice machine is not making ice. Everything seems to be functioning correctly except the freeze tray does not seem to be getting cold at all. Am I on the right track replacing this part?
For model number KUID308ESS2
Hi Josh, thank you for your question! Under the evaporator is an accumulator, which is a round bulb. Reach inside and under the evaporator and feel that bulb. If it is not completely frosted and ice cold, your unit has a leak. You may need to replace the evaporator, part number PS11750557, and compressor, part number PS11756696. We hope this helps, good luck with the repair!
Machine has lost cooling, ice was gone and interior quite warm. Compressor runs fine. Copper refrigerant lines running from evaporator to condensing unit are quite green and corroded, I suspect one has a hole... The complete assembly looks to have all the lines back to the compressor/condenser/hot gas valve. Right?
For model number KUIC18PNXS2
Hello Paul, thank you for contacting us. The evaporator assembly, part number PS11750557, contains all the lines back to the compressor, the condenser, and the hot gas valve. We would recommend replacing it to solve the problem. We hope this helps!
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