Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing reviews that matched. Try using some different or simpler keywords.
★★★★★
★★★★★
Pamela M - April 30, 2023
Verified Purchase
Works great
Mixer is fixed and it runs great
★★★★★
★★★★★
Glenn L - February 3, 2023
Verified Purchase
Easy repair saved me from buying a new Mixer
Brand new part worked great and easy repair
★★★★★
★★★★★
Fitch W - December 22, 2022
Verified Purchase
No problem.
The OEM part worked perfectly.The mixer operated like new.
★★★★★
★★★★★
Leonara C - November 2, 2022
Verified Purchase
Easy repair
I watched the video to be sure I disassembled it correctly, found the problem, Ordered the part, super fast delivery, reassembled and done!!!!
Worked great and is even quieter than when it was new.
★★★★★
★★★★★
Gregory M - September 8, 2022
Verified Purchase
Kitchenaid mixer
Part came quickly and my stand mixer is good as new!
★★★★★
★★★★★
James P - March 14, 2022
Verified Purchase
Received exactly what I ordered - no suprise.
Installing was straight forward following the video, although driving the two pins out and back in was much harder than the video showed.
★★★★★
★★★★★
Patrick W - February 23, 2022
Verified Purchase
Wrong part
Did not order this part. Ordered a transmission for a 2015 Polaris 570 midsize crew
March 1, 2022
Hi Patrick,
Thank you for your review. Please accept our apologies for this situation. We will be in touch with you shortly regarding your order.
★★★★★
★★★★★
John T - February 19, 2022
Verified Purchase
Repair was easy just
Part was great appliance back in working order
★★★★★
★★★★★
Thomas P - January 5, 2022
Verified Purchase
Never a doubt!
Great service, worked like a charm. Very happy wife.
★★★★★
★★★★★
Rosa S - November 14, 2021
Verified Purchase
Perfect
The part arrived fast and my mixer is in working condition again
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Customer Repair Stories
Average Repair Rating: 3.0 / 5.0, 28 reviews.
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Keep searches simple. Use keywords, e.g. "leaking", "pump", "broken" or "fit".
Sorry, we couldn't find any existing installation instruction that matched.
worm gear stripped
Looked for the probable cause from a U-tube video, then found the parts list and repair video on the PartSelect website. When the parts arrived within 3days the shipped email had a video on exactly how to complete the repair. Repair video was very well done and easy to follow.
i disassembled the mixer until i could remove the worm gear; is in a housing that that includes another gear and shaft. make sure you have a magnetic tray to put parts in as you work or you will spend more time looking for parts than reassembling the mixer. once you have the gear housing out you will need a small diameter punch to drive
... Read more out the pin that holds the gears in the housing(i used a 5/32 transfer punch.) make sure you punch the pin out where it will be caught or you will need to order that part because you will not find it. after knocking the pin out it is just a matter of removing the old gear, putting the new one in, and reversing the steps and getting everything reassembled.
I am not handy, but was able to follow this YouTube video and do this repair easily and successfully: https://www.youtube.com/watch?v=1QsgPIL9FpA
I did take the mixer apart first to verify that the worm gear was the issue, then ordered the part from you site. I received it quickly and was able to do the repair and get back to
... Read moremixing in a few days!
Plastic worm gear gave way (as designed) when the grain mill over-worked it.
I did exactly what the PartSelect video demonstrated after watching other DIY videos on the Internet, thus I did not remove the stand which seemed like a little too much for a simple straight forward repair. This is the second time I have replaced this gear. The first time was about 10 years ago when the bakelite gear broke on a 30 year o
... Read moreld KitchenAid K -45. That mixer made hundreds of loaves of bread after grinding many pounds of wheat berries. The only reason we had to replace it was that it walked off the flour dusted counter and landed on its head when my wife had her back turned. Otherwise we would still be using it. :-) Thanks for the excellent service and instructions.
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Robert from CEDAR CITY, UT
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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No rotation on mixer
You tube has great instructions! I would suggest when you buy a part to let customer know that they need a food grade gear grease ordered to complete the reinstall of all gears and body parts!
Linda from ELY, MN
Difficulty Level:
Really Easy
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers
1 personfound this instruction helpful.
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Questions and Answers
Ask our experts a question about this part and we'll get back to you as soon as possible!
5 questions answered by our experts.
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Bill Johnson
February 20, 2018
How do i get the plastic worm gear out of the housing its assembled in on my KitchenAid mixer?
For model number K45SSWH
Hi Bill,
Thank you for your question. There is a video listed with the worm gear on our website that you may reference for information. I hope this helps. Thank you and have a great day!
7 people found this helpful.
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Robert
September 2, 2019
I am replacing the worm gear in my kitchen aid mixer. The grease is full of shredded nylon so I think I need to replace the grease. Is there any particular weight or composition grease I should use. Any grease that I should avoid using?
For model number K5SSDWH
Hello Robert, Thank you for the question. You will need to use the mixer grease, PartSelect Number PS12583821. Hope this helps!
I need to replace worm gear. Do you ship to israel? If not i can have it shipped to a relative in us and have them ship to me; i'd rather you ship if you can.Yours
jim baker
For model number 5K5SS
Hello James, thank you for your question. The worm gear is PartSelect Number PS11740516 for this unit. Unfortunately, we are only able to ship within the US. I hope this helps.
1 person found this helpful.
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Al.Greco
April 3, 2019
My mixer runs ok but under a load.It starts to vibrate &jump.Up&down is this a worm gear problem?
For model number KSM90Ww
Hello Al, thank you for your question. Yes, it is most likely an issue with one or more of the gears. We would recommend removing the planetary and inspecting the gears for wear and tear. I hope this helps!
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Sandy
July 10, 2019
Our worm gear has on it 241803. Is this the same as wpw10112253
Hello Sandy, thank you for contacting us, In order for us to locate the correct parts and repair information we will require the model number of the unit. Once you have located the model number please feel free to resubmit the question and we will be happy to help you. Look forward to hearing from you!
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