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11747838-1-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white
11747838-1-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white 11747838-2-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white 11747838-3-S-Whirlpool-WPD7749401-Icemaker Helix End Cap - white http://www.partselect.com/Schematics/Maytag/12006.gif

Icemaker Helix End Cap - white

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$18.59

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$3.10

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$15.49
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PartSelect Number PS11747838
Manufacturer Part Number WPD7749401
Manufactured by Whirlpool

This helix end cap is almost four inches in diameter. It is all white in color and is made of plastic. This end cap is used in a refrigerator's icemaker.

This part works with the following brands: Amana, Maytag, Kenmore, Litton, Jenn-Air, KitchenAid, Whirlpool, Crosley, Admiral, Gaggenau, Magic Chef.

This part works with the following products: Refrigerator.

This part fixes the following symptoms:

  • Ice maker won’t dispense ice.
  • Ice maker not making ice.

Videos For installing this part.

Questions & Answers

Ask our experts a question on this part and we'll respond as soon as we can.

Most Recent

Question:

I understand that the helix cap can be replaced, but am uncertain how to fix the underlying problem which is that the freezer's defrost cycle seems to melt ice cubes enough that they form a glob when the cycle is over which then places stress on the auger/helix cap causing separation. Any suggestions?

dave for model number mzd2666keb
Answer:

Hi Dave, Thank you for the great question. There are a few things you can check. First, look the door gaskets over to makes sure they are sealing properly and there are no cracks and gaps. If air is leaking in it can cause the defrost cycle to run to long and you can have the melted ice problem. Also check where the water line runs through to the ice-maker, Make sure it is not showing a gap or needs some caulking to fill the hole to prevent any extra air coming in. If there is frost build up around the hole you may have an air leak. You can also put a flash light in the freezer and pull the fridge out to see if there is light coming through. This may also work to check the seal on the gaskets. It is also a good idea to make sure that the air flow paths through the refrigerator and freezer are not blocked or stuck open and you are getting proper air flow. Hope this helps!

Installation Instructions Provided by PartSelect customers like you.

Average Repair Rating: 4.5 / 5.0, 26 reviews What's this?
16-26 of 26
 

1 of 2 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools:
Customer: Jesse from Slidell, LA

Not distributing ice

1. Removed ice maker from frig.
2. Emptied all ice cubes.
3. Let it warm up to room temperature.
4. Removed front cover from bottom up (unsnapped).
5. Removed 4 screws.
6. Removed old helix cap.
7. Installed new helix cap.
8. Reverse of step 5 to step 1 above.

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1 of 2 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Leonard from Reynoldsburg, OH

Ice maker auger wouldn't turn

I removed the ice tray and removed the front plastic cover that simply snapped off. I removed 4 hex screws with 1/4" nut driver. Then pulled the auger forward. This allowed me to slide the end cap into place. I put the auger in place and retightened the 4 hex screws, snapped on the plastic cover it worked fine

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5 of 14 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers
Customer: JACK from MT. CARMEL, IL

Ice would not eject

Just removed old parts and replaced with new parts

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1 of 2 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: William from LaPlace, LA

Ice maker auger jambed and broke helix

Removed 6 screws total and removed the entire Auger and Ice Crusher. The broken Helix just fell off, I put the new one on after a little finagaling to get it lined up right and it just snap into place. Replace the screws, put the bucket back, dumped in the Ice and the dispenser started working Fine.

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1 of 3 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Debbie from Overland Park, KS

Ice maker would jam up and not let ice out thru dispencer .

Super fast , I received my parts the very next day ,THANKS to PartSelect.com. GREAT JOB .
Pulled out 4 screws , pulled out the ice turn gear & crusher , replaced the helix end cap , put all these parts back in place , screwed 4 screws back in ice bucket , back in freezer and it works like new . It would of cost me $110.00 to have a repair company do this simple job .

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1 of 3 people found this instruction helpful

Parts Used:
  • Icemaker Helix End Cap - white
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Screw drivers, Socket set
Customer: albert from El Paso, TX

End cap broke under tlhe weight of ice and other frozen items that were ill placed

removed the ice maker tray and screws and that held the cover to the rotating mechanism that crushes and dispenses the ice. the end cap is then attached to the rotating mechanism and ice container, the cover is replaced;finishing the job.

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers, Socket set
Customer: Ricky from Stockbridge, GA

Ice tray was broken

Removed all parts in ice bucket and replaced end cap and bucket.It was very easy and is working great. Thanks for your help

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0 of 1 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver, Screw drivers, Wrench (Adjustable)
Customer: Douglas from Pataskala, OH

Ice maker end cap was broken, and water did not come out of the front.

Removed the ice tray took the screws out and installed the end cap, then took the cardboard cover off the back removed two screws unscrewed the water lines and replaced the water inlet valve. Should have done this years ago. What an easy fix. It was real nice to talk to a tech that was able to tell me what was wrong and how to fix the problem. Saved me alot of money!

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1 of 4 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: 15 - 30 mins
Tools: Screw drivers
Customer: Ed from Punta Gorda, FL

Ice jamed

replace ice bucket and end cap, ice bucket was cracked along edges, auger kept jamming. Replaced parts and is working great, easy to repair.

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0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Really Easy
Time to do repair: Less than 15 mins
Tools: Nutdriver
Customer: Daniel from Oakdale, MN

Water leak froze up ice maker

Loosen nuts, remove, replace, tighten - DONE! Beautiful.

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0 of 2 people found this instruction helpful

Parts Used:
Level of Difficulty: Easy
Time to do repair: 15 - 30 mins
Tools: Nutdriver
Customer: Brad from Laredo, TX

Ice maker leaking water causing ice build up

replaced ice maker and ice bucket with really no problems while watching repair video. had ice making within hours and is working wonderful.

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16-26 of 26

Model Cross Reference

This part works with the following models:

PartSelect Number: PS11747838
Manufacturer Part Number: WPD7749401
Brand Model Number Description
Amana1999ARefrigerator
Amana1999CIWARefrigerator
Amana1999CIWEARefrigerator
Amana1999CIWEWRefrigerator
Amana1999CIWWRefrigerator
Amana1999WRefrigerator
Amana2599ARefrigerator
Amana2599CIWARefrigerator
Amana2599CIWEARefrigerator
Amana2599CIWEWRefrigerator
Amana2599CIWWRefrigerator
Amana2599WRefrigerator
Amana2699ARefrigerator
Amana2699WRefrigerator
Litton35271Refrigerator
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