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PartSelect Number PS11747669
This gray detergent cup lid is six inches long.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Suspecting the problem was a sticky gasket on the old detergent cup lid, I replaced the lid. First remove the old lid by pushing one of the hinge pins (the one without a spring) out of the cylinder hole in the dishwasher door. Important: before completely removing the lid, note how the spring is installed on the other pin. Then, simply install the new lid and spring and push the non-spring pin back into the cylinder hole in the DW door. My dishwasher now works fine! :-)
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I removed the dishwasher to outside the house and examined it for signs of leakage. Found 2, one at the water injector and a second at the bottom right of the front door. In checking the water injector I found that a large roach had crawled in and died which was blocking the inlet into the dishwasher. I cleaned that out. I examined the door and seal but could not find any obvious source for the door leak. I purchased locally a door seal and installed it. I connected the dishwasher up to water and electricity using a grounded plug. I also hooked up a drain hose (be sure to put an elevated loop in it to keep the water from draining before being pumped out). I ran the dishwasher and found water still dripping from inside the front door during the wash cycle only. After unplugging the dishwasher, I removed the door's front decorative panel (2 screws, one on each outside lower edge) and began watching through one of the 1.5" holes punched in the door metal panel. I noted that during the wash cycle only, water was dripping from the area of the soap dispensor release mechanism. I the inner door plastic panel, by removing the seven screws. I also had to remove the dispensor release actuator since I could not pull the 2 wire connectors off without fearing I would break the mounting tabs off. I released the tabs that held in the actuator easily with my fingers freeing the actuator from the inner plastic panel. The only place that I could see an opening was the the release arm and its rubber seal. However the rubber seal was heavily caked with hardened detergent. Feeling that the seal rubber was probably hardened and cracked, I released it. I had to remove the release arm assembly held in with 2 screws. I reassembled the assembly with the new seal in and ran the dishwasher. No leaks. I did find that if I had just pulled the seal and rubbed it between my fingers the dried detergent would break off and the rubber itself was fine. Should have tried that first. I did replace the dispensor door because of crusted detergent on the door seal. I could not get the crusty stuff off without tearing the seal. I used a small thin punch to push the hinge pin (non spring side) from the plastic inner panel to the dispensor door side releasing the hinge and allowing the door to come out. Reinstalled the pins and spring into the new door. After putting the dispensor door in place, I pushed the hinge pin (non spring side) through the door hinge into the inner plastic panel. I also wanted to improve the cleaning level that had decreased over the years. I removed the uppper pump housing by removing the hand nut on the lower spray bar then the 6 T-20 torx screws. Inside the plastic filter screen. I found that the screen was partially plugged by either minerals or dried detergent. The old one was stuck slightly to the lower pump housing. I tried to poke out the debris out of each of the screen holes but was taking way too long. I did not try chemicals but since I was ordering parts made sense to have a new one shipped in. You have to snap the new screen together and align the edges before inserting it into the lower pump housing. Reassemble the upper pump housing. Be sure to clean the filter spinning arms of debris along with the lower (and upper) spray arms befrore reassembling them. Ran the dishwasher a couple of full cycles to check for leaks and found none. FYI, the dishwasher will not clean as well if you fill it with cold water and even with the heat element, the cycles take a very long time to run through to allow for heating the water. Once I reinstalled the dishwasher, I notice an improvement in cleaning. Good luck.
The repair is fairly simple except that the diagram on the web site has an error - it reverses the positions of the long hinge pin and the short pin. I kept trying to do it as the diagram showed and of course it didn't work. Then I followed my instincts! The only other difficult part was figuring out which way to insert the spring but there are only a few options so trial and error was the simplest way.
Took out the pins that hold the detergent cup on, beginning with the side without the spring. Make sure you check how the side with the spring is installed before you take it out. If it's not done right when you put the new one on the lid won't spring open. Then installed the new detergent cup lid. Easy as pie and it would have cost $50 to just have someone come out to look at it and this cost $12. Can't beat that!
Open the soap dispenser door. On the top right side, there is a round pin holder. Take a small brad or nail and knock the pin out from right to left. Hold the door in place and after the right side pin is out, carefully slide the door up and to the right in order to remove the pin and spring from the left side slot. Notice how the spring is inserted in the slot as it has to go back in exactly as it came out. (short end first. Long end last.)Put the spring on the left side pin and reinsert the door into place and then tap in he right side pin.You're done but you won't know that until you run the dishwasher and if the dispenser door is openat the end of the wash cycle, you did good. If not you have to reinsert the spring properly or buy a new spring if you've damaged the old one.Good luck.,RBM
Remove detergent cup lid by punching out retaining pin. Access hole is toward outside of door. I used a slightly curved dental tool because access hole is slightly below level of main door surface. Spring on opposite side of door will fall out. Insert spring into new door. Pre insert retaining pin partially into new door. Make sure that the curved end of spring is pointed toward the detergent cups when sliding door into position. When door is in position, squeeze the retaining pin fully into the receiver using the pliers.
I didn't know exactly what was wrong, so I ordered 5 differnt parts. I probably only needed the wax motor, but I thought I might as well change some of the other parts while I had the door lining opened, which was easy with a socket set to remove the Torx screws. The hardest part was getting the old detergent cup lid off. Replacing the motor took 30 seconds! I didn't replace the latch after all, because it looked fine. The parts costs $38. Your web site is great and reading other's comments gave me the confidence to do my own job. Thank you so much!
Went on line to find the part numbers, ordered complete replacement. Simply put the stuff together and replaced the whole cup lid.
I pushed out the pin that held the door in place, removed the old door, installed the new door, and replaced the pin.
not done - unable to remove defective detergent cup lid
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