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Carlos
December 26, 2017
How to test relay part # wp9752759
For model number kebs109bss01
Hello Carlos, Thank you for your inquiry. You can test it with a multimeter. If you are unfamiliar with how a multimeter functions, there are YouTube videos available to assist you. Hope this helps!
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Gary
December 30, 2019
On our combo unit, the microwave works fine but when using the main oven, it will heat-up to the desired temp then begin to lose heat. The display continues to show the correct temperature but after about fifteen minutes, if the oven is quickly restarted, it will then display the current correct temp which will have dropped precipitously (about 55 degrees in fifteen minutes). In other words, if i am baking cookies at 350, the oven preheats normally and everything appears good. I slide the cookies into the oven and the display continues to read 350. After about fifteen minutes, if i push the bake button, the display will change to the actual temperature (about 295) and i have to cancel the bake and completely start over again to re-reach the desired temperature. I have already replaced the temp control and the thermo fix but to no avail. My next purchase is the controller (ps11752703), at $400.00. Does this sound to you like it will solve my problem?
For model number kems379bss00
Hello Gary and thank you for writing.
So to summarize you changed the terminal block PS11750972 and the temperature sensor PS11744233. The next step would be to test the oven elements Broil PS11722938 & Bake PS11756151 & PS8746411 for continuity before even thinking about the controller. We hope this helps. Please contact us anytime if you require further assistance.
Your last response did not fulfill its intended purpose. As i stated in the first sentence of my last question, the oven works like normal in the preheat mode; meaning, the bake and broil elements work just dandy! It is at this point, however, the oven begins to lose heat and has to be restarted in order that it re-attain the desired temperature, this despite the fact the control continues to display the set temp and not the actual temp. I was told by another company that my thermostat must be bad, and they sold me an expensive temperature control probe. That did not solve the problem (i did not think it would as the oven does seem aware of its temperature, despite not being able to maintain it). I also replaced the thermo fix module based solely on the part description, and that did not work. So what's next? I figure it has to be the control board, right? Please advise.
For model number kems379bss00
Hi Gary, thank you for your question. Yes, if you have changed out or tested all of the relevant parts and they are all working normally, then the issue would be in your electronic control board. Good luck with your repair.
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