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PartSelect Number PS11746708
This part is mounted on the top of the dishwasher.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Replaced strike plate...but may not have needed it ...He used a screw under the front of the strike plate as a wedge to increase tension...He said this has happened to this model before and an old tech told him about this fix... It must be a defect in the model that after a while the strike plate needs more tension..sent unopened ,unused parts back
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We have been living with this problem for a couple of years. My wife resorted to leaning a chair with a bag of potatoes against the door. As time went on, she had to use heaver and heaver potatoes. Soon, nothing would hold the door shut. As a last resort (after calling Kitchen Aid and finding out my extended warranty that was paid for 5 years wouldn't cover the repair due to some technicality), I decided to try and replace all three items that could contribute to the door not staying shut. The Strike Plate, Door Latch and Door Seal. Parts were easy to find on the web site and delivered from PartSelect in record time. The installation was fairly easy. I loosened the star head screws holding the Stainless outer front panel to the inner panel. These are located all around the inside of the door. The Stainless front panel then separated a bit, like a "V". I didn't completely remove the front panel as there seemed to be some wires connected that I didn't want to mess with. So I just tilted it forward and reached inside to remove the 2 screws holding the door latch. Replaced it and the door seal. Removing the strike plate required slipping a knife under the plate and releasing the spring prongs from he sides. It all seemed very intuitive. Even though we were expecting to be dishwasher shopping the next day - The door stayed shut and has worked great now for a month.
I changed the Springs,Cables,Hinges (both) also changed both latches one on the door and the striker on the top of the tub. Problem still exists. Call worldpool today they never heard of this issue but if you google kitchenaid Dishwasher door pops open you get all kinds of hits.. You guys were great no problem with the parts..
We watched the PartSelect U tube video. Watching the PartSelect video ensured us that the door balance and rope to rear springs were installed properly. The door balance link kit was installed. The strike plate was easy to install. The door was aligned, strike plate installed. The dishwasher is operating perfectly and quiet too.
Thanks to info on this website, I learned that the strike plate can cause this problem. The strike plate is like a super large paper clip that can easily become bent out of shape in two places. When the piece that slides into the door switch is bent, the problem is visible, and the strike plate can be adjusted by hand. However, when the piece under the counter is bent, the problem is not visible, and contact is not made. Installing the new part is a snap. After pulling the dishwasher out from under the counter a few inches, the old strike plate is removed by hand, and the new one slips right in.
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