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Bonnie
January 23, 2019
My washer often stays on the wash cycle, and won’t leave that cycle unless i physically turn it. Other times it may work perfect
For model number WTW5300VW2
Hello Bonnie, thank you for your question. It sounds like the timer is getting stuck in the wash cycle. We would recommend replacing the timer Part Number: PS11746742. Good luck with your repair!
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Dolly
October 21, 2021
Dials turns to end of cycle but at end washer lets in water again before turning off. Turning dial to beginning of wash cycle again, machine cycle starts in different position instead of at start of wash cycle.
For model number WTW57ESVW1
Hello Dolly, Thank you for the question. This normally indicates the Timer Switch that controls the cycles is defective and may need to be replaced. If you need help placing an order, customer service is open 7 days a week. Please feel free to give us a call. We look forward to hearing from you!
The dryer knob on the left side is broken. I bought a replacement but it does not fit onto the existing holder. The knob I bought has a D-shaped" insert, but the holder is more square / circle
For model number WGT3300XQ2
Hello Ron, thank you for reaching out. The dryer knob listed under your model is part number PS11746602. We hope this helps, good luck with this repair!
