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PartSelect Number PS11746408
This part releases the detergent and rinse aid into the dishwasher.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
1. Remove torx screws around outer edge of inside of door. 2. Separate outer door panel from inner door panel.3. Locate dispenser, and remove 6 hex nuts and 2 wires for solenoid.4. Insert new dispenser and re-insert hex nuts.5. Reinsert torx screws.
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Were these instructions helpful?
First, I brought in my electric screwdriver and torx bit set. The screws holding the door are torx type. I removed the screws holding the door cover allowing access to the (6) hex head screws holding the dispenser in place. Raising the plastic flap covering the dispenser I removed the (2) electrical plugs from the solenoid. Using my elec/screwdriver and a 3/16" socket I quickly removed the old dispenser.I cleaned the gasket area with some 409 and a paper towel and slid the new dispenser into place. I used a 3/16" nutdriver to tighten the screws. I tightened the screws in a cross pattern in (3) stages so as not to squeeze the gasket out of position. Screw slowly and the screws will bottom out when the proper gasket tension has been achieved, don’t over tighten.I closed the door and ran the dishwasher in rinse cycle checking for leaks. After a couple of minutes and no leaks I pushed the cancel and drain button. I folded the plastic cover back down over the dispenser and reinstalled the outer door cover tightening all screws with my electric screwdriver and torx bit. I opened the door and filled the rinse dispenser.We've used the dishwasher several times since the repair and the dispenser has worked fine.
Replacing the actual part was easy. Getting to it was the slightly difficult part. Here's how it went:Remove the torex type screws surrounding the inner door - this was the easiest part. The screws came right out, but be careful. Removing the screws near the top (was controls) part will release the seaparate top part. Once you do that, it's only held by wiring, and you don't want that to break, so treat this part with care.Remove the bolt screws holding the outer door to the inner door - so the inner white door containing the dispenser to be replaced, and the outer door separate, but are held together by these bolt screws. You need to remove these to separate the doors further giving you easier access to the dispenser. Some of these bolt screws were in challenging positions to reach.Disconnect dispenser wiring and replace part - Remember where the wires go, so mark them before removing them. The part is held in by 6 bolt screws. Once removed, the part easily came out. Pop the new one in, screw the bolts in, plug the wiring back up.Put all parts mentioned previously back together.Now even though we gave the correct model # of our unit, the part sent did not match 100% what we replaced. There was an extra wire plugged to ours. The connector to plug it to does not exist on the new part. My assumption is this wire is for detection of rinse agent (illuminates a ligth on the front panel if empty) - so we just left this unplugged. The new part has a manual, visual gauge on it anyway which I prefer, so this was not a big deal. This is just warning for others that do this kind of thing.All in all, it was a well worth it repair. $50 as opposed to $500 for a new unit and installation. We will definitely be looking to this site again for items we feel can be repaired. THANK YOU!
Via your web-site I was able to download the step-by-step screen-shot pictures. I was really surprised on how easy the detailed photo screen shots made the repair really easy! Thanks for making this repair a piece of cake. If I should ever need additional parts for any of my home appliances I will certainly order my parts through PartSelect.
First I removed the screws holding the outside door panel to the inside door panel. Next (at this was the tricky part) was separating the panels. In our model of dishwasher, there is a layer of Styrofoam between the two panel to reduce noise. Unfortunately the Styrofoam is glued to both panels. Separating it without damage was not possible. So it was done with brute force and the Styrofoam broke in several places.Replacing the dispenser involved removing six screws, disconnecting the wires and popping the dispenser out. The new one went in easily although there seemed to be a correct amount of tightening to do. It was tricky to get the cover back on because the Styrofoam pieces had to go back together like a puzzle.Once reassembled, I ran the machine and it leaked at the dispenser. So the cover came back off. This time I played with the adjustment of the dispenser, testing it with the outside cover off, to insure that I had a tight, non-leaking seal. Once done, I put the cover back on and we are back in business.The new dispensers do not have connections for the "Add Rinse Aid" light. They use a visual indicator on the dispenser itself. I simply taped the wire for the indicator light up and left it inside the door.One last note, on our unit, the outside door panel is two pieces. I needed only to removed the lower portion for this repair. Unfortunately, I removed both and in the process broke the small plastic end on the door latch requiring me to purchase a new one. Bummer. That was a 10 minute repair though.
Thanks to the previous review of this part, I was able to figure out how to do the replacement myself and saving $150 on a service call. The part is super easy to replace. Remove the screws on the door, lift the outside piece of the door up and off the hinges and then unplug the old piece. I had turned off the electricity to the dishwasher to avoid getting shocked. There were 4 hex nut screws holding the part in, removed those & popped out the old part. Installed the new one, put the door back on and the screws, turned it on and no leaks. This part was so easy to replace, even for a 52 year old woman like myself!
Need torx to remove front panel. There are four screws that hold the control panel that don't need to be removed. If you do remove them, it helps to put the control panel back before you reinstall the front. The six screws that hold the soap dispenser are a very small hex (<1/4, maybe 3/16). It would help to have some small sockets or nut drivers handy for this.The door balance is easy.
Took me longer to find my tools than to do the repair. DId have to call the PartSelect 800 # while making repair but woman there read to me a note in their system about a redesign of the replacement part that explained exactly my question. She was VERY helpful. I will not be calling the appliance repairman again!
After reading info on your web site, logged onto YouTube and watched the video about the installation of the detergent dispenser. I watched it several times while making the repair to get it right. The only difficult part was getting the old detergent dispenser off because the screws were difficult to reach with the drill, but persistence won out. I had called the local repair place for KitchenAid appliances several months ago & was told I could not replace the detergent dispenser myself because it was "electronic". Sounded like a challenge to me. Replacing the stationary upper dishrack wheel mount was easy and took about 2 minutes. So glad it went so well, thanks for the help.
The part that I ordered for my old dishwasher, arrived in two days by FedEx.Before installing it, I read the first letter of the few that were attached to the confirmation of the shipment. It was a piece of cake. The only uncertainty was relating to which side was up. What threw me off was the fact that the mark FULL on the drier agent tank, should be at the bottom and not at the top like one expects. However, soon I discovered that the index was triggered by a float. That told me wich way and in about 15 minutes I tested the machine for leaking running it on rinse. None appeared so very proudly I told my wife that I did this "difficult" job like a pro. My only suggestion is to mention that the writing on the dispenser must be read looking from above down or to remind that the lid of the soap should open pivoting up and not the other way. Thanks for your help. I certainly will be a faithful customer of yours from now on.Augusto Fazzio
Removed chassis cover, disconnected electric from old part, unscrewed bracket, removed old part, inserted new part, screwed in bracket, attached electric, and reattached chassis.
Placed phone books on floor to support door and door panel. Opened door. Removed 12 torx screws. Removed front stainless steel panel. Removed six screws with nut driver. Pulled off two wire terminal clips. Depressed dispenser retention clip. Pushed old unit out. Pushed new unit in place. Removed new unit and placed in correctly as it might appear to be up-side-down compared to old unit. (Servo is on bottom of old and new units. ) Reversed process. Door panel is heavy and it took longer to put it in place than any other part of the project. No longer leaks jet dry. Clean, dry dishes!
remove inner door panel, remove old dispenser, replace with new and refasten door panel.
Installed as instructed.
Removed screws and put the new part in and replaced the screws. A ten year old child could have done this with a little coaching.
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