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★★★★★
★★★★★
Albert D - January 26, 2019
Verified Purchase
So far so good.
Only been a few weeks but is working great so far.
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Customer Repair Stories
Average Repair Rating: 2.8 / 5.0, 1 reviews.
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While preheating the oven would often shut off. After manually restarting preheat again, the temperature would slowly rise until it shut off again. After several restarts the oven came to the desired temperature. It would hold that temperature. Other functions seemed to work fine. I could either fix
Shut off power to the range at the circuit breaker. Remove 2 Phillips screws at either end of the front panel on the L and R side. Open the oven door and remove 4 hex head screws under the panel. Lift up the panel and pull it forward gently. It slips out and hangs on all the wires connecting it to the stove. Unscrew the 4 Phillips screws
... Read more holding the control panel frame in place. Take pictures of the back of the control board that show clearly the position of the 11 plugs inserted in the board. Gently remove each of the plugs either by pinching open the connector or simply wiggling it out. Insert each plug into the new control panel. This is relatively easy, since the plugs are color coded, differently shaped, and held in the correct position by their wires. Nevertheless after finishing check compliance with the pictures you took. Screw the new panel in place with the 4 Phillips screws. Reinstall the panel, turn on the power, and reset the clock.
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Dennis from DURHAM, NH
Difficulty Level:
A Bit Difficult
Total Repair Time:
30 - 60 mins
Tools:
Screw drivers, Socket set
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4 questions answered by our experts.
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Daniela
September 24, 2019
The clock works but the control buttons for the over are not functioning
For model number JES8850BCS
Hello Daniela, Thank you for the question. If none of the buttons work, normally this means the board PartSelect Number PS11745977 is defective and will need to be replaced. You can check to make sure the harness from the touch pad to the board is not damaged and securely attached. Hope this helps!
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Bill
August 21, 2019
Control panel says power loss. What part or parts do i need to fix?
For model number JES8850BAS
Good Day Bill. Thank you for your question in regards to your unit (Model Number JES8850BAS). Based on our research the part you may need to replace is PartSelect Number PS1570174. You can order this part either online at our website www.PartSelect.com or by calling us by phone at 888-260-4310. Best Regards.
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Sean
January 23, 2019
Oven does not heat in bake mode. Ohmed out both coils both are good. Got 220v to top coil when tested. Got 64v to lower coil when tested. Getting mixed info on websites. Some say control board. Some say control panel. Can you help? Thank you. Sean.
For model number JES8850CAS01
Hello Sean, Thank you for the question. It would be the control board,Part Number: PS11745977. The panel is just the front plastic panel that sits in front of the controls. Thank you for your inquiry, good luck with this repair!
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Dean
January 16, 2024
My Jenn Air range bake and broil features does not pre-heat anymore. However, the cooktop does and if I set the oven to rapid pre-heat it does slowly rise in temperature. The elements are fine and the touchpad reponds well. I have been told that I need to replace the control board. I want to confirm that I don't need any other part required to replace and any additional advice that you may have.
For model number JES8860CCS02
Hello Dean, thank you for reaching out. Based on our understanding of the issue, we would suggest checking the temperature sensor, part number PS1570174, before replacing the control board. We hope that helps!
