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PartSelect Number PS11745442
This chopper assembly chops/minces the food particles to prevent clogging of the dishwasher pump.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Removed top screen (4 torx screws) to access pump and chopper assembly. Removed (2 torx screws) that held small plastic screen and cover for chopper assembly. Removed broken chopper assembly and reinstalled new assembly lining up plastic gears. Reinstalled assembly cover and plastic screen.
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Quite diffucult to break free the water duct from pump to upper basket. I felt that it would break. But it did not. Chopper came right out after removing two levels of plates/shields. Had to finagle it back in as it fits only one way. Have a good droplight in the tub. Makes it easier. Can do without pulling D/W from kitchen cabinet. Good clean fun & it fixed the noise.
After disassembling the entire motor assembly, I discovered the chopper assembly was broken. This could have been accessed from the top. in any event, I found the problem and fixed it with a new part. After re-assembling the unit there was a small leak coming form the edge of the motor assembly this was resolved by removing the gasket and smoothing out the contact surfaces that were damaged by the removal of the motor assembly.
after reading other comments, the problem sounded like the chopper assembly. Watching your video, I was able to easily open the cover and discovered the chopper assembly completely blocked and in seven pieces. I ordered a new one and after watching the assembly video again, easily put it back together. It now works like new.
The instructions were very good. Only difficulty was getting the top plastic cover off the chopper blades. Tried to pry the cover off, gently, didn't work. Then I banged around the cover with the back of a screw driver, again gently. That also did not work. Thought about it for a while and decided to pour boiling water on it. Ten minutes later the cover came off with a little pull. The old chopper blade was totally worn. Screen was also full. Again, excellent instructions.
I followed the suggestions of the other comments for the chopper assembly part. "Bill from North Richland Hills" had great information.
My dishwasher was making an aweful sound. Upon inspection I found the Chopper Blade assembly in pieces and figured that was my problem. First remove the lower rack,waswithout removing her arm and unsnap the water distribution assembly from it's brackets. Tilt the washer on it's back and remove the wiring harness, the drain pump and retaining tabs (3). Place washer upright and remove housing and pump motor. You can reach the chopper assembly without removing the entire unit if you want but would be a back ache. Remove the 4 Torx screws securing the screen to the pump assembly. Remove upper screen assembly and remove last two Torx screws securing the cover and chopper bade housing. Reverse order to re-assemble. Unfortunately this was not my only problem. The noise is less clunky but the pump/motor assembly still makes an aweful sound when running so I've ordered a replacement and will let you know how it goes. Dont forget the plumbers tape on your water inlet valve when reinstalling unit.
Removed trays.Removed 4 arm spinnerspinner. Unsnapped water tube to back & top of washer. Turned water tube 1/4 turn to the right. Removed 4 #20 torx head screws. Lifted accumulater off. Removed 1 #15 torx head screw from chopper cover. Pulled on chopper blade to disengage from pump shaft and lifted chopper assembly out. I found that several objects had caused the chopper to bind and shear the shaft, which caused the screen to clog. Assembly is the reverse. Be careful not to drop screws into pump.
This was my second trip inside this dishwasher. The first time took me a little longer as I wasn't sure how to pop the chopper cover (just tug harder). Anyway...First time in I thought I found a piece of glass blocking the cutter blade. Washer ran for 2 weeks then once again buzzed and didn't clean. This time the chopper area was clear but I did notice the chopper itself was worn. When I removed it it came apart in pieces, it was just worn out.Ordered the replacement here, it came Tuesday morning (ordered 3PM Saturday afternoon). Went right in and now I wash dished just not to hear the washer running.
First I removed the racks. Removed the top of the drain and washer blades. Take casing that enclosed the assembly off. Remove the chopper and put new part in which attaches to the end of the motor by a spring. Reassemble everything that was taken off.
Replaced chopper assembly as per instructions on website.
I removed both racks, the water feed tube, the lower spray arm, and round filter assembly. There's a small plate, cresent shaped, with 4 screws that you remove (it's a filter for large items, then a small round cover held with 2 screws that you take off and then it hinges open from left to right and comes off. There you will see the chopper blade assembly. Simply remove the old and place a new one in, ensure that the gears are engaged. My old one was broken and clogged with debris and a small piece of cellophane, hence why the water would not circulate and I had no water pressure. It works like new now. I would say that the repair is very easy, but it's awkward working inside the dishwasher. Remember to turn off the power to the dishwasher at the fuse/circuit box before you go poking around.Good luck!
I first replaced the door balance kit. I had to unhook the water supply to pull the unit out. I replaced the door balance kit first. The pieces were slightly different than my old parts, but fairly easy to figure out. Also, the spring was off on one side so had to confirm where to reconnect it. That took about 30 minutes. I then took out the racks and installed the chopper. The old one came out easily, but it took about 20 minutes to seat the new chopper properly and then reassemble the lower arm. This part of the repair was about another 30 minutes total. Lastly, I replaced the upper rack adjusters, which had broken a while ago and I had pulled together with nylon straps. The new adjusters have metal screws which should be more durable than the plastic clips used in the original equipment. This part of the job took about another 20 minutes, but was easy to complete. The dishwasher door works like new and the top rack is easier to load with the adjusters working properly again.
You need star bits! Removed top three screws on the pump housing, removed two screws from the tubing to the upper wash arm, moved the lower part of this tubing to the right to reveal a hidden screw. Pulled all out and removed screw and a cover to get to the chopper assy cover one screw and a little pressure from a flat screwdriver because the plastic pieces were held together with dried detergent. Pulled out old , which was covered with plastic,which broke unit, and restricted water intake. Replaced all in reverse order,O.K. now!
1. Removed the baskets 2. removed the bottom sprayer 3. removed the shield at bottom of dishwasher 4. removed cover on food chopper 5. removed food chopper and screen 6. replace with new food chopper and reinstall each item 1 - 4: The video on this site was very helpful. This solved the problem. Thanks so much.
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