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PartSelect Number PS11745265
Replace this part if the microwave door won't open.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
The reason the door would not open upon pressing the door opener is because the BRCKT-LATCH was broken. I discovered that after opening the microwave enclosing. The BRCKT-LATCH has two ends sticking out....each fits into a hole. One of the ends on the LATCH was broken and therefore it was not tightly fit. No upon pushing the door opener the LATCH would not function properly since it was loosely fit and hence the door would not open.To Fix this issue:1) Buy a new BRCKT-LATCH 2) Remove the microwave enclosing. I had to use a special screwdriver, since the screws were security protected on my microwave. After removing the case, I opened the door by manually pressing the door latch upwards (please make sure that the microwave is not connected to the electric socket before removing the enclosing). 3) pull out the old LATCH from the microwave.4) carefully insert the new LATCH. Try not to put too much pressure when trying to fit the latch, or else the ends may snap again!!5) Close the door and try opening it by pressing the door opener. it should work now!!
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I used a phillips head screw driver to remove the screws from the sides of the cover. Then used a special torx "security star" screw driver (size t20) to remove the star-shaped screws along the back edges of the cover. I removed the cover from the microwave and set aside. I used a butter knife to gently pry the door latch bracket from the peg holes and removed the broken part. I then used the butter knife to help GENTLY insert the new latch into the slot. I replaced the cover (making sure the front and sides were tucked into the grooves of the frame and then replaced the screws and tightened. All in all, a very easy and inexpensive fix.
The hardest part was taking it down from the range hood stand. Without being able to open the door, the glass carousel was moving around. We removed about 7 screws. Luckily we had the special type of allen wrenches (ones with a hole in the middle). It was easy to see what had broke and that it would not be fixable. We tied fishing line to the door hooks so that we could use the oven until the part came in. When I seached the internet and logged onto your site, keyed in the model # and the item I needed was the first item with a picture. I was absolutely sure it was the right part. The price seemed high, but I checked with our local applicance where I bought the oven and it would be the same cost from them and they have always be reasonable. Ordered the part, arrived within 2-3 days and it took only 30 minutes to install. You need to press down on the side of the part (spring loaded) to pop it in place. Helpful to turn the oven on its side to get leverage. Just go slow as the part is plastic. I will use your site again. Thanks.
I removed screws from the cover, then I removed the screws holding on the front panel. I then unplugged the connectors, and removed the front panel and broken door latch. Then all I needed to do was slide the new door latch in the spot where the broken one was and put it back together. The only thing to note is which way the yellow and white and the blue and white connectors are on the front plate (location and wire direction). All is working well, and I can open the door again. Needless to say I feel better about repairing the microwave rather then throwing it out getting another one and creating more electronic garbage in a landfill .
I had to remove the housing cover that had about 8 tamper proof screws in order to remove the cover and get into the area where the brkt-latch was. I removed the broken latch found the part I needed on your website, within a few days the part arrived. It took only a few minutes to reinstall the new part and housing cover. Everything works just fine. My guess is we saved $200 from having our local repair service center to do the same job.
I removed the microwave from its built-in position by removing the faceplace. This was a simple four phillips screw removal. I then removed the microwave and the rear housing. This required the special TORX T20 security star screwdriver. Once the main microwave housing was removed the broken latch was apparent and easily accessible. The longest part of this process was getting the security star driver and ordering the part. It literally took sixty seconds to replace the part. Another three minutes to replace the housing and Another five minutes to put the microwave back in place. This was an easy repair and saved me about $400 in replacement costs.I am very satisfied with the ease of determining the part I needed on the website, the cost of the part, the shipping was timely, and the overall experience by far surpassed my expectations. I am by no means a handy person but the instruction and detail associated with the purchase gave me the confidence and knowledge needed to complete the task.
Purchaced special security type srewdriver to gain access to interior of microwwave. Latch is press fitted in roller type receiver. No tool required to remove and replce new latch. Reassembled cover and job completed.
Unplugged appliance. Removed external cover's screw's from the microwave. Unplugged 3 internal plugs for wiring harness to the control panel which houses the door latch. Removed old door latch, carefully snapped new door latch in. Reassembled unit in reverse of dis assembly.
After buying the (tamper proof star bit set) it only took about 15 min. You have to take the cover off to get at the latch. I found that removing the snap wire connectors made the installation easier. I made sure to mark each one, and not to force the new latch apart to much. It sure beat paying for a service call, saved about $100.
I pulled out the unit. Opened the back by using the special torx driver (bought at Lowe's). Found out that Door latch bracket is broke. Checked the computer and was prompted to the partselect.com. I compared the broken part to their diagram. Ordered the part on a Saturday, it came in on Tuesday. Stick the part to where it belong. Presto. Microwave is working like new again.
Removed the microwave unit from the kitchen built in space. 4 screws hold the perimeter cover on the four corners. Unit comes out easily after unpluging from wall.Laid the unit on the counter and removed torx and phillips screws to remove the cover that wraps around the top and sides.Latch bracket behind the door button had one pivot post broken. Removed the old bracket. Repositioned the new bracket by pressing it in at the plastic 'ears' on the microwave. The plastic 'ears' on the microwave unit give just slightly as the new bracket pivot posts wedge into place. Replaced the cover and put the microwave unit in the built in space.
1. Removed exterior cabinet using vice grips to grab the heads of the screws.2. Removed old broken latch.3. Snapped the new latch into place. Be careful spreading the two brackets that receive the latch so that they don't break.4. Re-install exterior.
Take off the cover top and both sides then i saw door latch bracket was broken one side after that I was used screw drivers take off old one out then replace new door latch bracket it very easy
I removed the cover using a philips screw driver and a set op tamper proof torx head allen wrench set. I inspected the latch assembly and found the door latch part broken. It was easy to remove and the new part snapped into place. Repair was finished and microwave back in service in less than five minutes. Most folks would throw their microwave away and purchase a new one, the door mechanisms are usually easy to repair and parts are available. Be careful in there because of the potential of electrocution, that is why they put the tamper proof screws in place. Next time, try to repair your appliance before you decide to throw it away, may save you some hard earned money.
The push button door latch had broken on my microwave. After digging into the unit-which was the hardest part, getting the shell off and getting at the control panel, I was able to see an interior latch part that had one side of plastic broken off. 40. repair piece later and I was able to plug that in, put it all back together and it works, although it does not feel that solid or that it will last a lifetime. Glad I was able to fix instead of calling a repair guy.
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