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PartSelect Number PS11742273
This drum support roller bracket and shaft assembly is a little over two inches long. It is made of metal.
This part works with the following brands: Whirlpool, Admiral, Estate, Inglis, Kenmore, KitchenAid, Roper, Maytag, Crosley, Jenn-Air, Hardwick, Magic Chef, Amana, Caloric & Glenwood.
This part fixes the following symptoms:
Wasn't the belt!! Changed it anyway. Should have come here earlier. That mistake added several days to the repair waiting for a second batch of the right parts. Became a pro at taking the dryer apart and reassembling, though! Easy job, just take your time and mark your wires, if you need to.Followed other people's excellent instructions. Clean out all the dust bunnies. Schematics were a great resource. Those and the prices made me a repeat customer.The shaft of the Idler Lever wheel was the cause, but decided, since I had it apart, to spend a little more money and replace both Drum Support Rollers and the Roller Bracket and Shaft Assembly. They showed some wear, and the parts were very inexpensive. Make sure you have snap ring pliers with prongs that are smaller than the standard 0.40 to save some aggravation with the Drum Rollers. $5 tool. Total parts were less than $60. Probably saved $150+ in labor. Quieter than ever now. Thanks!
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First I read all of the other stories about this problem so I would have the correct parts. At $6 a roller, decided to get all 3 & a belt. Pulled the lower panel off (2 bolts), then the door (2 bolts). Marked the door switch wires. Took 2 bolts out of the top & tilted it back. I found this the easiest way to access the drum. Mark 2 wires before disconnecting them from the top. All bolts are 5/16". Removed the plastic piece that connects the lint trap to the blower (3 screws). Have to access these from inside the drum. Removed the belt, then the drum. The bad roller was the belt tension roller. Can't get to the snap ring from the front of the dryer for this roller. The 2 rollers in the back you can get to without removing the drum completely. Very easy to replace all rollers with the drum out. Also very easy to re-assemble. Buy or borrow a good set of snap ring pliers. Make sure you diagram the proper belt route if you don't have a picture. I printed a picture off this web site. Have someone hold the drum up so you can get the belt on, otherwise the entire repair is a 1 person job. Went back together in about 10 minutes. Total cost $40.00 parts & shipping.
Pulled off the lower panel with 5/16 socket.Pulled off the door assembly by removing the two screws at the bottom of the door assembly. I pulled down a little and then out. be carefull of the wires. Other posts said to remove. The wires were long enough I did not have to remove them. I just leaned it against the wall. I then removed the 4 screws that hold the front piece in.pulled it off replaced brackets , installed self adhesive felt(stuck good) and then glides. Mine were thin but not the problem. I then reached under the drum and released the belt from the tensioner. I then pulled the whole drum out.This is the time to vacum out good. I could get to the rear rollers very easy. The left roller was shot and the shaft half wore into(the problem). I pulled off the two screws holding the roller support. Normally You have to remove the wheel with snap ring pliers first to remove the support. In this case snap ring long gone. Replaced support shaft, installed thrust washers and roller with grease for both sides. The right support shaft was still good. Removed tensioner pulley and inspected. It was just as good as the new one. Cleaned and greased and reinstalled. Put new belt on the tub and slid it back in. Be carefull to get the belt on the proper side of the tensioner. I then installed the front supprt in place to support the tub with the 4 screws. Spun the tub(felt good) then reached under and reinstalled belt to motor and tensioner. Spun again to check for belt alignment. (Check) Reinstalled door an lower panel. Test Quiet Sounds like new. Very easy! I hope this helps someone just as the other post has helped me. Blessings to all.
I removed the covers, released the belt, pulled the drum, replaced rollers, glides, idler pulley and motor. The motor was the main issue but I replaced the rollers, idler and glides while I was in there. My biggest challenge was the clips that hold the motor in place. The hooked over a metal ear. I was able to use a big strait slot with downward pressure to release and reinstall. The illustratations on the web site made ordering the correct part easy and the part fit perfectly so this repair job could have been accomplshed by anyone with very basic mechanical understanding.Thank you
Unplugged dryer, turned off gas, raised front of dryer with two 2X4's on edge resting on legs, removed two lower panel screws, removed lower panel. Removed lower blower & filter assembly, screws (3) are on the inside of drum. (Good chance to clean it out) Removed two lower front upper main panel screws. Supported top panel with wood for access. Removed panel slowly, marked wires that go to door switch, set panel aside. Removed tension on belt by reaching in on the right lower side and unhooking the tensioner from belt, look to see how it is installed, for reinstallation on assembly. Pulled drum out slowly as not to damage seals on drum. replaced parts, attached with self tapping screws.(screws all the same size) reassembly in reverse order. Will need to put belt on drum before installing drum. Check drum alignment with rollers and seals. Used very small amount of high pressure grease on roller bracket and shaft assembly where the support roller shaft spins for lubrication. All's quiet. (Vacuumed out inside while dissassembled)
I am a widow. Had to pay for labor. He said it was motor. I said I would think about it. I looked on line at your site. Found symptoms that pointed toward idler pulley wheel with bearing, etc. Your site said: ZERO PERCENT CHANCE LOUD SCREECHING WAS MOTOR! So I ordered all parts above. I called repairman to return; he assured me he tried it enough to be assured it was motor bearings. So, I placed another order with you for a motor. Repairman just installed motor, screeching is gone! We installed the belt, pulley, etc..few of the above parts since dryer is old. PLEASE UPDATE YOUR WEBSITE TO INCLUDE MOTOR (BEARING) AS POSSIBILITY FOR LOUD SCREECHING.
1. Remove bottom sill plate with two screws2. Remove door, watch for the wire. 3. Remove tub retaining "ring" 4 screws4. Pull tub forward5. Pull off the old support roller using the snapring pliers6. grease the new roller and pins (do both sides)Reverse it and put it back together and its good as new!
The parts to replace were mounted to the rear wall of the dryer and only the front pane is removeable. With the panel removed the drum had to be pulled carefully straight out. The belt and tention arm were difficult to reposition. Since you have the appliance apart replace both roller and roller support brackets one of which you cannot see from the front. Throughly vaccum all lint and roller wheel debris . If you have an air compressor take the time to blow out the motor . Make sure to rig a device to hold the tention arm back with the belt correctly aligned while sliding the drum back into place. PARTSLECT is great , easy to use and suggests other parts I may not have thought of and quick . Parts were here in 2 days standard shipping. I was in the dog house for putting this off too long. My wife is happy so I'm happy.
I followed the instructions found on this site. The hardest part was figuring out how to release the clamps at the front of the dryer so I could remove the top.The key was to unbolt the clamps at the back of the dryer first, then to use a putty knife to release the two clamps at the front of the dryer that hold the top to the front.The rest was easy by following the steps already listed on this site and removing the two front pieces, then the drum and replacing the parts. Putting it back together was simple since I placed things in order and had taken pictures with my cell phone as I went through the process.The time I took, included vacuuming the inside of the dryer thoroughly. Now it runs like new.
Removed all of the front outer bolts holding in the lower plate, front door assembly, drum outer frame and drum. While removing the outer sheel there are colored wire connections that activate the linterior light and door sensors in which I marked the interior sheel with a marker so I knew which wire went where. Before removing the drum I drew a sketch on how the belt is ran thru the pullys and around the drum, so I would have no problem reinstaLLING IT.The rooler bracket was easily removed with a socket wrench and the retaining wring was pried with a pliers. Reinstallation of the shaft, roller and ring were as simple as removal. I then cleaned the entire interior and lint basket for optimal performance. The most difficult part is pulling the belt back around the drum, but still not very difficult. Finally I reattached nall removed parts as they were removed and I now have a like new dryer for about $20.00 vs, buying anew one or repair fees costing Hundred$ OF DOLLERS.Thanks Partsselect.com Again!
1.Unplug unit(gas model, did not shut off) 2. Remove bottom front panel-2bolts3 Remove main front panel-2 bolts (no need to remove door)4. Make note of wire colors on door switch and light, disconnect5. Remove 3 screws that hold air duct assembly(that lint filter rests in) then set main front panel aside 6. Remove lower air duct (to blower motor)-3 bolts7. Lift and tilt-up top lid/panel of dryer and wedge wood or ? (this will give you easy access and better light)8. Reach back behind motor to move idler pulley and remove belt from motor & idler pulley9. Remove 4 bolts and lift up and out front bulkhead frame that holds drum in place10. Slowly pull straight out & slightly up entire drum11. Remove circlip/retaining ring, washer, roller, washer and shaft assembly.12. Vacuum entire unit 13. Light lubricant on shaft when reinstall in reverse order.Snap ring pliers and a mental note of how the belt is routed on idler will prevent unwanted profanity.This is an inferior/substandard unit before Maytag bought them. Spend the money and replace both rollers with new shafts (about 50.00). I have spent over 140.00 in parts to keep this unit running (less than 8 years old). So do the math before you start pouring money into this model.
1-Unplugged drier2-removed lower panel-(2)-8mm screws3-removed intake from fan-(3)-8mm screws4-removed dryer's front panel-w/door assembly-(2)-8mm screws. (note there is a door switch you will need to disconnect the wires and remember which terminals they go to.5-remove the front drum support-(4)-8mm screws***** at this point the drum is exposed *****6-reached under the drum pulled the tensioner to relieve tension on belt, then dismounted the belt from only the tensioner and motor shaft; leave the belt on the drum!7-pull drum toward you and forward about 3-to-4 inches, this exposes the drum rollers.8-use a screwdriver and pry-off the retaining clip on the end of the roller's shaft and remove the roller. 9-remove the roller support-(2)-8mm screws10- reinstall new roller support11- apply a light coat of disc-brake hi-temp wheel bearing grease to the roller support shaft, very light!12-install a new wavy thrust washer, new roller(note they will say "front" on the side that should face you. Don't mount it backwards!13-install the outer thrust washer and the new retaining clip; use a flashlight for this part! 14-repeat for the other drum roller.**** while you have it apart use a vacuum to remove lint from every where you see it; it is a fire hazard!**** if you think you need a drive belt now is the best time to change it ***** 15- re-assemble the dryer in the reverse order, don't forget to re-install the drive belt and be careful not to pinch the door switch wires.16-re-plug the drier and test
I removed the access panel on the lower front. Then I removed the front door panel (noting where the wires went; 1 for red, 2 for black, 3 for grey). Then I removed the 2 screws holding the top down and lifted it up. Then I reached underneath the drum and took the belt off the tensioner. Then I removed the front drum panel with the lint filter, guides, and front felt seal. Then I took out the drum. Then I replaced the roller and post (with bracket). The old post was worn, so it was a good thing I got the new post (thanks to someone else's reccomendation). Then I put it all back together. It was surprizingly easy. I just wish these parts weren't so dad gum expensive. I paid $20 for one roller and post. I wish I could have also replaced the felt seals ($17 each), the other roller (another $8) and the sliders and felt pads ($20 per side). And a new belt. By then, you might as well buy a new dryer!
I pretty much followed a lot of the earlier postings on partselect.com that provided encouragement to pursue replacing this part on my 17 year old dryer (sorry, money is tight these days and I prefer repair to $800 replacement).I'd like to add that I borrowed a pair of snap-ring pliers from work which made removal and later securing of roller onto shaft much easier and probably avoided a lot of knuckle bruising and cursing.I erred though in a couple of places during the replacement. Disassembly took about 20 minutes. However, when I re-assembled I had mistakenly already put the roller onto the shaft before trying to put the drum back in. That isn't possible so I had to remove (an initial groan but only a few extra minutes in the end) the roller from the shaft, then reposition the drum and then the roller back on the shaft.I also decided to replace the belt while I was in there and I should have taken a picture or made a drawing of the belt route before I took it off since I was later left pondering how the heck to snake the belt onto the shaft and also the tensioner. A quick trip to the internet though showed me a similar route and reminded me how to route it.I'd also like to add to be cognizant of the wires on the door and front panel when disassembling.Anyone with any sense of mechanical ability and a little common sense ought to be able to do this repiar.Thanks Part Select!
Removed front panels and swiveled lid upwards. Loosened tensioner, removing belt and then carefully extracting the drum. Replaced 2 drum glides on underside of front panel. Next 2 rollers, which appear to unscrew, but do not do so. You must remove the retaining ring (surprise! ...and 2 screw drivers later). This was the longest and most frustrating part of the whole ordeal. Then just reverse the process for reassembly. This was my first electric dryer repair and it really wasn't too bad. Online docs I found were somewhat helpful, but really luck and perseverance. I did save probably $300 in replacement costs, which is quite satisfying. .
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